Overview

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C-Hotels Diplomat

Via Alamanni Luigi 9, 50123 Florence, Tuscany, Italy
+39 055 260 8400

£40+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

8.0/10 Good
Based on 2,004 reviews

Review highlights

  • 9.4
  • 7.7
  • 7.2
  • 3.9

Good to know

  • Friendly service
  • Train station is close

Nearby

    show all

    About

    C-Hotels Diplomat is in the heart of Florence, walking distance from Palazzo dei Congressi and Palazzo degli Affari. This 4-star hotel is close to Cathedral of Saint Mary of the Flower and Ponte Vecchio.

    Rooms

    Make yourself at home in one of the 78 air-conditioned rooms featuring refrigerators and minibars (stocked with some free items). Complimentary wireless Internet access keeps you connected, and LCD televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

    Dining

    Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

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    Amenities

    • Free Wi-Fi
    • Coffee shop
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 2,004 reviews
    • 9.4 "Terrific location."
    • 7.7 "Good breakfast."
    • 7.2 "Good service."
    • 5.8 "Rooms are ok."
    • 5.5 "Average comfort."
    • 3.9 "Internet is poor."

    Overall rating

    8.1 Excellent
    Based on 1,302 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.6 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 7.2 "Good breakfast."
    • 6.4 "Average value."
    • 5.6 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      5.2 "Only 52% said the rooms were modern."
    • 5.1 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
    • 3.7 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    Based on 300 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "City centre within easy reach, said 93%."
    • 7.9 "Good breakfast."
    • 7.3 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.4 "Housekeeping was great, according to 74%."
    • 5.5 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.1 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 5.0 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      5.2 "Only 52% said the rooms were modern."
    • 3.7 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 20 reviews
    • 9.5 "Terrific location."
    • 6.3 "Rooms are ok."

    Overall rating

    7.9 Good
    Based on 380 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.9 "Good breakfast."
    • 6.9 "Average cleanliness."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 6.8 "Service is ok."
      6.5 "Housekeeping was ok, according to 65%."
      6.3 "Only 63% thought the service was professional."
    • 6.0 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    • 5.7 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
      5.3 "For only 53%, the facilities were new enough."
    • 3.7 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

    Recent reviews

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