Nothing wrong but certainly not a 4 star.
Really dirty hotel. Smelly and very unclean bathroom. Bad linen.
Breakfast and location
Breakfast could be better. I was expecting better service.
They had free breakfast, but even the food was less than mediocre.
Four star hotel? More like a 1/4th of a star hotel. Toilet barely flushes, entire lobby smelled like sewage, bed was essentially two twins pushed together, hot water wasn't working during 2nd day and no general manager on site.
They kept to the theme and it was a decent location
The star rating is off. The bathroom was more than disgusting. There was black mold all over the walls. It was hard taking a shower. You had to drain the tub yourself, but pulling out the stop with your nails. The shower curtains were dirty. Room small
1.Although itâ€™s a fair distance from the old city centre, but itâ€™s located in a quiet neighbourhood away from the crowd and busy traffic.2. Very helpful staff 3. Breakfast was simple but good
1. Bathroom a bit awkward to move around. Hardly any space between the toilet and bath tub. 2. Matteress is not very comfortable. 3. A very good 3 star hotel, but not 4 star!!
The staff at the hotel were very nice and helpful. They were able to help with transportation and gave excellent dinner recommendations.
hotel personnel were outstanding...friendly, informative...like you were family
Air conditioner didn't work very well.
Location was good for walking. Staff was very friendly.
It is a solid 3 star, not even close to the 4 star that we thought we booked. I travel constantly for work and I understand 4 star can vary greatly, but this was bad. Moldy shower, dirty floors and wires hanging down from the TV for starters.
With a stay at De Rose Palace Hotel, you'll be centrally located in Florence, within a 10-minute drive of Fortezza da Basso and Santa Maria Novella Basilica and Museum. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Based on 643 reviews
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.