Overview

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Hotel Desirée

Via Fiume 20, 50123 Florence, Tuscany, Italy
+39 055 238 2382

£71+

Overall guest ratings

7.9/10 Good
Based on 724 reviews

Review highlights

  • 9.8
  • 9.4
  • 4.9
  • 4.4

Good to know

  • Train station is close

Nearby

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    About

    Located 4.6 mi (7.4 km) from the airport, Hotel Desirée features a rooftop terrace and puts you just a 5-minute drive from Santa Maria Novella Basilica and Museum. You can unwind with a drink at the bar/lounge, and free buffet breakfast is available daily between 7:30 AM and 9:30 AM. Rooms offer 24-hour room service, flat-screen TVs, and minibars.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Laundry service
    • Internet
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    Based on 724 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Breakfast is good."
    • 6.6 "Average cleanliness."
      6.7 "Cleanliness of the bathroom was average, said 67%."
    • 4.9 "Rooms are not good."
      2.0 "80% didn't like the uncomfortable beds."
      2.6 "For 74%, the rooms looked old."
      4.7 "Air conditioning was criticized by 53%."
      2.6 "74% thought they were poorly maintained."
      3.5 "65% found problems with the furniture."
      4.7 "53% had problems with the shower."
      2.7 "73% thought the tv was sub-standard."
      4.0 "60% criticized the small bathroom."
    • 4.4 "Not very comfortable."
      2.0 "80% didn't like the uncomfortable beds."
      4.7 "Air conditioning was criticized by 53%."
      4.0 "60% criticized the small bathroom."
    • 3.7 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
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    Overall rating

    7.9 Good
    Based on 318 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.2 "Breakfast is good."
    • 6.7 "Average cleanliness."
    • 5.0 "Rooms are ok."
      2.1 "79% didn't like the uncomfortable beds."
      2.8 "72% thought they were poorly maintained."
      2.6 "For 74%, the rooms looked old."
      5.0 "Only 50% thought the air conditioning was adequate."
      2.3 "77% thought the tv was sub-standard."
    • 4.6 "Not very comfortable."
      2.1 "79% didn't like the uncomfortable beds."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 3.9 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 318 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Breakfast is good."
    • 6.1 "Average cleanliness."
      7.0 "70% said rooms were clean."
    • 4.5 "Rooms are not good."
      2.1 "79% didn't like the uncomfortable beds."
      2.5 "For 75%, the rooms looked old."
      3.5 "65% found problems with the furniture."
      4.7 "53% had problems with the shower."
    • 4.1 "Not very comfortable."
      2.1 "79% didn't like the uncomfortable beds."
    • 3.9 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 86 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Breakfast is good."
    • 6.4 "Average cleanliness."
    • 5.0 "Rooms are ok."
    • 4.7 "Not very comfortable."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.5 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    data provided by TrustYou

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