Cons (-) The carpets need a good cleaning!!!!!!!!!
3 stars
Fountain Park Hotel, BW Signature Collection
12800 North Saguaro Boulevard, Fountain Hills, AZ 85268-5102, United States
Fountain Hills, AZ
See location+1 480 837 6565Photos of Fountain Park Hotel, BW Signature Collection
Overview
Set in Fountain Hills, Lakeshore Hotel and Suites is an easy drive from Scottsdale and offers a heated pool, a sauna and an express check-in and check-out feature. It also provides a 24-hour reception, a sun deck and a concierge.
The hotel has 104 rooms and has been recently refurbished. Additionally, the multilingual staff are available to offer assistance. The hotel also offers a well-equipped fitness centre.
Lakeshore Hotel and Suites has its own on-site restaurant, perfect for guests preferring to dine in. In the evening, guests are welcome to relax in the cosy lounge bar.
Phoenix Sky Harbor International Airport is within a 30-minute drive of Lakeshore Hotel and Suites, as are Talking Stick Resort, Phoenix Zoo and Scottsdale Fashion Square. Arizona State University and Tempe Town Lake are a brief car trip from the property.
Latest deals for Fountain Park Hotel, BW Signature Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Fountain Park Hotel, BW Signature Collection
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Conditioner
Kitchen
- Dishwasher
- Oven
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Shower chair
- Accessible by lift
- No smoking
- Toilet with grab rails
- Upper floors accessible by lift
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Bottle of water
- 24-hour front desk
Dining
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
General
- Seating area
- Hardwood or parquet floors
- Sofa
- Telephone
- Pool view
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Laundry
- Laundry facilities
- Iron and ironing board
- Tumble dryer
- Washing machine
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Board games/puzzles
- Golf
Outdoor
- Terrace/Patio
- Garden
Parking and transportation
- Free parking
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Fountain Park Hotel, BW Signature Collection
8.1
Very good
960 verified ratings
Wonderful
450
Very good
186
Good
114
Okay
44
Fair
69
Mediocre
36
Poor
61
Summary of reviews
Guests say
Guests appreciated the excellent location of the hotel, with many highlighting its proximity to attractions and dining options. However, several reviews pointed out issues with cleanliness, such as old carpets and sheets, and some guests experienced poor service, particularly regarding room maintenance and staff assistance. Overall, while the location is a strong point, improvements in cleanliness and service are needed for a better experience.AI-generated from customer reviews
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Score by provider
8.3 out of 10
713 reviews
7.7 out of 10
124 reviews
8.2 out of 10
30 reviews
8.1 out of 10
5 reviews
All reviews
Cons (-) The woman at the front desk was unresponsive to my complaint of the room condition. 1. when I turned down the covers....the sheets had not been changed since I don't know when. They had obvious sex stains on them & black marks. 1 of the pillow cases had either sun tan oil on it or body oil buildup...sort of like ring around the collar. I used the top sheet to cover since no one was interested in c...
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Pros (+) Service was excellent. This is a relatively new hotel and the picture on their web page does not do it justice. Nice clean facility, very nice staff. Great value and located in a very nice community of Fountain Hills...just across the street from the central fountain.
Cons (-) The only negative as with all the hotels we stayed at in Phoenix...the coffee was more like water than coffee. Come to Canada, we'll show you what real coffee is like.
Pros (+) The staff was extremely accommodating. The room was clean and comfortable. We didn't spend much time in the room except to sleep, but it met all our needs. We enjoyed tasty breakfasts in the restaurant.
Cons (-) Unfortunately, the business center wasn't fully operational, but the staff, once again, came to our rescue and printed the documents we needed
Cons (-) All through the night I was bitten several places on my arm. Looked like spider bites or some other resident insect that has made the mattress home.
Location
12800 North Saguaro Boulevard, Fountain Hills, AZ 85268-5102
What's nearby
- The Fountain239 yd
- Fountain Hills Artists' Gallery259 yd
- Fountain Hills Fountain0.3 mi
- Desert Canyon Golf Club1.4 mi
- We-Ko-Pa Golf Club2 mi
- SunRidge Canyon Golf Club2.4 mi
- Fort McDowell Casino2.5 mi
- Spa at CopperWynd2.7 mi
- Eagle Mountain Golf Course3 mi
- Mayo Clinic Scottsdale4.6 mi
- McDowell Sonoran Preserve8.8 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Fountain Park Hotel, BW Signature Collection
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Nearby hotels and places to stay
Closest
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See most recommended stays in Fountain HillsGood to know
Value for money | 8.1 |
|---|---|
Distance to city centre | 0.7 mi |
Nearest airport | Phoenix Sky Harbor Intl |
Distance to airport | 19.8 mi |