Mercure Hotel Garmisch Partenkirchen

The hotel is well placed on the outside of the town, pride is taken by the staff in the appearance of the hotel. Breakfast was excellent. Reception slightly dark and could do with a refurb and smelled of smoke - rooms however were fine

Sauna availability and location near to city centre and ski facilities. One time the food (dinner) was not good: part of the meat was greenish and did not taste well.

Breakfast buffet is good. Location is excellent.

Convenient location and they accept dogs

I have been staying there for about five years when I visit Bavaria from the USA Herr Falk Bartels, Asst Mgt, has been very helpful. Frau Jenny Huber (front desk )was exceptionaly helpful. Most of the dinning room staff and the chef were very plesant and helpful I was told thery could not turn Steam and Sanua on untill three PM by three of the front desk staff when I wanted to use it in the morning. Most of the front desk and office staff are caustic, unpleasant and unhelpful. You need coffee makers in the rooms.

There was a swimming pool, sauna and steam room. The location to the main dining and shopping areas was in walking distance. The front desk girls didn't speak too good English. They also need to have a better supply of power converters.