|""Location was great, very friendly staff!""||(in 41 reviews)|
|"Nothing everything was great!"||(in 8 reviews)|
|"Staff extremely friendly and helpful!"||(in 66 reviews)|
|"Coffee maker not working."||(in 5 reviews)|
|"The pool was freezing!"||(in 7 reviews)|
|"The bed was extra soft."||(in 18 reviews)|
|room was clean||in 157 reviews|
|staff was very friendly||in 152 reviews|
|room with fireplace||in 135 reviews|
|location was awesome||in 105 reviews|
|breakfast included||in 91 reviews|
|close to everything||in 64 reviews|
|nice hotel||in 61 reviews|
|bed was comfortable||in 57 reviews|
|front desk||in 42 reviews|
|hot tub||in 40 reviews|
|customer service||in 29 reviews|
|maid service||in 28 reviews|
|thin could hear||in 28 reviews|
|indoor pool||in 25 reviews|
|coffee in the lobby||in 22 reviews|
|main street||in 21 reviews|
|fire pit||in 20 reviews|
|great stay||in 12 reviews|
|two days||in 5 reviews|
|downtown gatlinburg||in 3 reviews|
|beds were very uncomfortable||in 2 reviews|
Breakfast was done well especially during COVID-19 and the staff was extremely helpful and friendly. A+
You all are doing well. Thank you for a wonderful stay :)
Cozy beds, nice shower, clean room
Check in staff not so friendly, no morning room service, not as big as other Hilton’s we have stayed at
Great location and great service . Great access to pRk.
Didn't realize I didn't receive my hilton points when booking through a third party. That was what I was told by the staff.
The Hilton Garden Inn is a premier hotel in the heart of Gatlinburg, just steps away from the Great Smoky Mountains. Rooms feature a mini-fridge, a Keurig coffeemaker and the addition of bath amenities. With beautiful views of the Smokies, it is easy to relax in luxury at The Hilton Garden Inn Hotel.
A business center is offered with computers, printers, and on-site fax for use any time both day and night. A fitness center is available and features a selection of cardio equipment, treadmills, and strength training equipment. There are several on site amenities to make every visitor's stay simple including complimentary WiFi.
While staying, guests can enjoy the convenience of The Pavilion Pantry for on the go snacks and The Garden Grille for freshly made breakfast including waffles, fresh fruit, and omelets. Dinner is served each evening and includes entrées such as salads and burgers. Discover a new favorite coffee shop and pastry such as the Donut Friar for sweet confections and a fresh, hot cup of coffee and take a tour of Smoky Mountain Brewery for a fresh, locally brewed beer and traditional pub fare.
Guests are urged to explore everything the city has to offer from The Village shops for unique souvenirs, one of a kind clothing boutiques, and a family-friendly atmosphere. Tour Dollywood and catch a show, play in the amusement park and hike the many trails of the smokey mountains and end the evening in comfort at The Hilton Garden Inn Hotel.
based on 585 reviews
Policies vary by room type and provider.
All reservations at Hilton Garden Inn Gatlinburg – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Garden Inn Gatlinburg is located at 635 River Road, 0.6 miles from the centre of Gatlinburg. Ober Gatlinburg is the closest landmark to Hilton Garden Inn Gatlinburg.
Check-in time is 16:00 and check-out time is 11:00 at Hilton Garden Inn Gatlinburg.
Yes, Hilton Garden Inn Gatlinburg offers free Wi-Fi.
Yes, Hilton Garden Inn Gatlinburg offers free parking.
No, Hilton Garden Inn Gatlinburg does not offer free airport shuttle service.
Hilton Garden Inn Gatlinburg is 27.1 miles from Knoxville McGhee Tyson. Hilton Garden Inn Gatlinburg is 58.4 miles from Asheville Regional.
Yes, Hilton Garden Inn Gatlinburg has a pool on-site.
Hilton Garden Inn Gatlinburg has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.