Relax at the consistently enjoyable Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk, meeting room and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available. ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.
Great location for the price
The fold out bed was very uncomfortable. There was no workout room.
Location close to city
Room left a lot to be desired. The bathroom floor was sticky. Refrigerator smelled horrible. The mattress was worn out. Probably dips 6" in the center with nobody on it. Toilet flushed on its own every 30 to 40 minutes. The place could use a lot of proper maintaining and repair.
Very good location. Great value for this time of the year. Room was nice and comfortable.
The bathroom needed some detail attention.
Location!!!! Right off the main drag in gatlinburg. Close to many shops and restaurants. Room was very clean, hotel was fine. Staff friendly. Price was great, room was small but accommodated just fine. Highly recommend.
The price was great! The staff was courteous and prompt.
The wall are thin. We could hear (and feel!) the couple next door to us fighting. Doors were slamming, she was screaming and he was throwing things! It felt and sounded like they were in the room with us.
poor quality beds, pillows, etc. Hotel elevator smelled like urine. Continental breakfast was disappointing.
I liked the location, it was nice to be able to park the car and walk to where we wanted to go.
We got to the hotel around 1:00 Friday afternoon to check in. When we walked in the lady at the counter was on her cell phone, on a personal call, she did not end the call to help us, instead she continued her conversation and helped us after she finished her call. In my opinion that was rude. Then while we were checking in someone called the front desk and requested help with their shower, she told a gentleman to go help them "because they couldn't figure out how to work the shower." Her attitude about that situation was wrong and she should not have spoken so rudely about someone who is paying money to stay at your hotel, especially in front of other guests (being myself).
TV did not work at all. Breakfast is just cold cereal and toast. Staff was rude and unwilling to accommodate. I would not stay here again.
we liked it for the value
The room was nice and comfortable but small.