Rooms outdated but kept clean. Staff very friendly.
3 stars
River Terrace Resort & Convention Center
Photos of River Terrace Resort & Convention Center
Overview
Located in Gatlinburg, River Terrace Resort & Convention Center is a short drive from Pigeon Forge and features an outdoor pool. It provides a gym, as well as a BBQ/picnic area, a 24-hour reception and an express check-in and check-out feature.
The rooms at River Terrace Resort & Convention Center offer a refrigerator and all the essentials for a comfortable stay. They are also equipped with a microwave and a hair dryer.
River Terrace Resort Gatlinburg is surrounded by the area's popular attractions, including Gatlinburg Convention Center, Great Smoky Mountains and Ober Gatlinburg Ski Resort, which are a short walk away. Gatlinburg Space Needle Tower is within a 10-minute walk and Gatlinburg-Pigeon Forge Airport is 25 minutes' drive away.
Latest deals for River Terrace Resort & Convention Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences
Amenities at River Terrace Resort & Convention Center
- Outdoor pool
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Body soap
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Conditioner
General
- River view
- Family rooms
- Fireplace
- Telephone
- Seating area
- Sofa
Services and conveniences
- Business centre
- Express check-out
- Concierge service
- Meeting/Banquet facilities
- Tour desk
- 24-hour front desk
Dining
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Bedroom
- Socket near the bed
- Wardrobe or closet
- Alarm clock
Bathroom
- Hairdryer
- Private bathroom
Laundry
- Laundry facilities
- Iron and ironing board
Things to do
- Gift shop
- Hiking
Pool
- Heated pool
- Outdoor pool
Parking and transportation
- Free parking
Outdoor
- Balcony
Reviews of River Terrace Resort & Convention Center
7.5
Good
2573 verified ratings
Wonderful
1014
Very good
431
Good
348
Okay
210
Fair
234
Mediocre
113
Poor
223
Summary of reviews
Pros (+)
Cons (-)
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Score by provider
7.6 out of 10
20 reviews
7 out of 10
20 reviews
All reviews
Pros (+) location was great
Cons (-) cant think of anything
Cons (-) They overbooked and sent us to WildBear Inn, a two star hotel at Pigeon Forge. Before that, they sent us to a better one, which is operated by the same company as WildBear Inn, and took us almost one hour to wait for check-in, but that hotel told us they sent us too the wrong one, since they also overbooked. We paid much more than the price for a two star hotel at that far, but finally we could on...
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Pros (+) The balcony
Cons (-) Everything was totally outdated,19 years ago I bought the same TV that was in my room.Bath was so stained we didn't even shower in it.Carpet was outdated ,torn and had paint stains on it.The Vertical blind didn't work properly,had to close some of the vanes by hand.Furnuture was From the 80's and worn. Weekend rate paid $$$ and was horrible dissapointment
Pros (+) Staff was friendly and fantastic. I liked the location.
Cons (-) Carpets need replaced and the room was a little dated but over all a very good experience
Pros (+) Location was good ,priced ok,
Cons (-) Breakfast plain oatmeal ,zero fruit, worst I have seen ,usually have eggs and more choices
Pros (+) Good location, nice views
Cons (-) Rooms looking run-down, bathtub has been painted. $170 non-refundable pet charge is ridiculous for a 2 night stay.
Pros (+) We liked the location. It was within walking distance to almost everything. Loved to restaurant and the outdoor eating by the river. Service was poor but the atmosphere was worth it. Room was clean and spacious. Great view of the mountains. I would return again even though the pool was a disappointment.
Cons (-) The pool was so dirty that we couldn't even swim in it. My granddaughter threw a swim stick in and we couldn't even find it. At night when the pool lights were shining, you could see bits of white floating all over.
Pros (+) Nice Location Quiet Pretty view Value for the money
Cons (-) A little dated Pillows were flat
Pros (+) Location is great, just a block away from the strip. Walking distance to everything. Sheets and towels were clean.
Cons (-) Extremely outdated. I'm sure this hotel was very nice in 1980 but not much has changed since then. TV is the only update. Place looks dirty just from years and years of use. The room smelled like a dead animal. Smell was coming from the refrigerator. We only stayed two nights so we just toughed it out. I wouldn't recommend this hotel.
Location
240 River Road, Gatlinburg, TN 37738
What's nearby
- Treasure Quest Miniature Golf163 yd
- Guinness World Records Museum181 yd
- World of Illusions215 yd
- Ripley's Aquarium of the Smokies229 yd
- First Methodist Church361 yd
- Gatlinburg Sky Lift388 yd
- Gatlinburg Space Needle and Family Fun Center0.3 mi
- Ole Smoky Distillery0.3 mi
- Gatlinburg Convention Center0.3 mi
- Ober Gatlinburg0.5 mi
- Sugarland Cellars Winery0.6 mi
- Gatlinburg Farmers Market1.1 mi
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 10:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at River Terrace Resort & Convention Center
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See most recommended stays in GatlinburgGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
7.6 | 0.2 mi | Knoxville McGhee Tyson | 27.4 mi |
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