Hilton London Gatwick Airport, Gatwick Hotels from £77

Guest reviews

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Families
Business
Solo

Overall rating

Based on 7,583 reviews

Location

9.2 "Terrific location."

10.0 "Good access to the airport, said 100%."

10.0 "100% thought it was easy to get to the train station."

9.1 "Easily accessible by car, said 91%."

10.0 "100% enjoyed the restaurants & bars nearby."

7.5 "75% liked the proximity to shopping."
Breakfast

8.2 "Breakfast is good."
Service

7.4 "Good service."

8.8 "88% found the staff to be very friendly."

8.0 "80% thought the service was very professional."

8.1 "81% said the concierge service was amazing."
Comfort

6.2 "Average comfort."

6.4 "Beds were acceptable for 64%."
Cleanliness

5.4 "Average cleanliness."

5.5 "Only 55% said rooms were clean enough."
WiFi

4.8 "Internet is poor."

3.8 "62% said the wifi quality was bad."
Bar and Beverages

4.0 "Bar is not good."

1.2 "88% said beverages were too expensive."

2.9 "Bar service was unacceptable, according to 71%."
Amenities

3.9 "Bad amenities."

3.8 "62% thought the building wasn't nice."

4.1 "For 59%, the lobby entrance was sub-standard."

0.9 "91% complained about the elevator."

2.6 "74% didn't like the architecture."

4.7 "53% didn't like the smoking area."
Vibe

3.9 "Vibe wasn't good."

2.5 "75% criticized the unstylish hotel."

4.1 "For 59%, the lobby entrance was sub-standard."
Value for money

3.8 "Value below average."

0.9 "The price was too high for 91%."

4.1 "59% said the breakfast was too expensive."

1.2 "88% said beverages were too expensive."

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Overall rating

Based on 4,398 reviews

Location

9.1 "Terrific location."

10.0 "Good access to the airport, said 100%."

10.0 "100% thought it was easy to get to the train station."

10.0 "100% enjoyed the restaurants & bars nearby."
Breakfast

7.6 "Good breakfast."
Service

7.0 "Good service."

8.6 "86% found the staff to be very friendly."

7.8 "78% thought the service was very professional."

8.3 "83% said the concierge service was amazing."
Comfort

5.7 "Average comfort."

5.6 "Beds were acceptable for 56%."

5.0 "For only 50%, the noise level was all right."

6.8 "68% thought the bathroom was big enough."
Cleanliness

5.6 "Average cleanliness."

5.7 "Only 57% said rooms were clean enough."
Amenities

4.3 "Bad amenities."

4.1 "59% thought the building wasn't nice."

4.1 "For 59%, the lobby entrance was sub-standard."

1.1 "89% complained about the elevator."

2.3 "77% didn't like the architecture."
Vibe

4.1 "Vibe wasn't good."

2.9 "71% criticized the unstylish hotel."

4.1 "For 59%, the lobby entrance was sub-standard."

4.7 "53% didn't like the unstylish hotel."
Bar and Beverages

4.1 "Bar is not good."

2.8 "Bar service was unacceptable, according to 72%."

1.2 "88% said beverages were too expensive."
Wellness Area

3.2 "Disappointing wellness & sports facilities."
Value for money

3.1 "Terrible value."

0.8 "The price was too high for 92%."

3.9 "61% said the breakfast was too expensive."

1.2 "88% said beverages were too expensive."

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Overall rating

Based on 1,213 reviews

Location

9.3 "Terrific location."

9.9 "Good access to the airport, said 99%."
Breakfast

8.3 "Breakfast is good."
Service

7.2 "Good service."

8.8 "88% found the staff to be very friendly."

8.0 "80% thought the service was very professional."

8.1 "81% said the concierge service was amazing."
Comfort

6.6 "Average comfort."

6.8 "Beds were acceptable for 68%."
Room

5.5 "Rooms are ok."

6.8 "Beds were acceptable for 68%."

5.1 "Only 51% said rooms were clean enough."
WiFi

4.8 "Internet is poor."

3.7 "63% said the wifi quality was bad."
Cleanliness

4.7 "Not very clean."

3.9 "61% thought it was rather dirty."

2.4 "76% said the bathroom was dirty."
Bar and Beverages

4.3 "Bar is not good."
Vibe

4.2 "Vibe wasn't good."

2.4 "76% criticized the unstylish hotel."

4.4 "For 56%, the lobby entrance was sub-standard."
Amenities

4.2 "Bad amenities."

4.1 "59% thought the building wasn't nice."

4.4 "For 56%, the lobby entrance was sub-standard."

0.7 "93% complained about the elevator."

3.1 "69% didn't like the architecture."

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Overall rating

Based on 227 reviews

Location

9.0 "Terrific location."

10.0 "Good access to the airport, said 100%."
Breakfast

8.5 "Breakfast is good."
Service

7.7 "Good service."

8.9 "89% found the staff to be very friendly."

7.1 "71% said the reception staff was great."

8.2 "82% thought the service was very professional."
Room

5.3 "Rooms are ok."

6.3 "Beds were acceptable for 63%."

5.4 "Only 54% said rooms were clean enough."
Cleanliness

5.2 "Average cleanliness."

5.4 "Only 54% said rooms were clean enough."
Food

5.0 "Food is average."

0.8 "The price was too high for 92%."
WiFi

4.7 "Internet is poor."
Value for money

4.4 "Value below average."

0.8 "The price was too high for 92%."
Bar and Beverages

4.0 "Bar is not good."
Vibe

3.7 "Vibe wasn't good."

2.7 "73% criticized the unstylish hotel."

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Overall rating

Based on 1,744 reviews

Location

9.3 "Terrific location."

10.0 "Good access to the airport, said 100%."
Breakfast

8.3 "Breakfast is good."
Service

7.1 "Good service."

8.7 "87% found the staff to be very friendly."

7.7 "77% thought the service was very professional."

8.2 "82% said the concierge service was amazing."
Comfort

6.3 "Average comfort."
Food

5.1 "Food is average."

6.7 "Only 67% were satisfied with the menu."
Room

5.0 "Rooms are ok."

2.9 "71% complained about the bathroom."

0.9 "91% thought they were poorly maintained."

1.7 "For 83%, the rooms looked old."

3.1 "69% had problems with the shower."

1.3 "87% thought the tv was sub-standard."

2.2 "78% said the bathroom was dirty."

1.4 "Air conditioning was criticized by 86%."

1.3 "87% found problems with the furniture."

2.3 "77% were disappointed with the minibar."
Cleanliness

4.9 "Not very clean."

2.2 "78% said the bathroom was dirty."

4.1 "59% thought it was rather dirty."
WiFi

4.6 "Internet is poor."

3.7 "63% said the wifi quality was bad."
Bar and Beverages

4.3 "Bar is not good."

3.0 "Bar service was unacceptable, according to 70%."
Amenities

4.0 "Bad amenities."

3.9 "61% thought the building wasn't nice."

4.0 "For 60%, the lobby entrance was sub-standard."

2.4 "76% didn't like the architecture."

0.7 "93% complained about the elevator."