Pros (+) Food in restaurant was excellent
Cons (-) Room needed ceiling repairs Pool uncleaned Staff rude at restaurant and poor at reception Rubbish near room smelt really bad Note: I don’t typically give poor ratings but this was really bad
4 stars
Mercure Gerringong Resort
Photos of Mercure Gerringong Resort
Overview
Located on the South Coast of New South Wales, 90min south of Sydney, Mercure Gerringong is the only multi award-winning hotel in the Kiama area. Only 1500m from the beach the hotel provides guests with access to an extensive range of leisure facilities including a recently renovated restaurant, 2 pools, tennis court and a sun drenched garden courtyard. Mercure Resort Gerringong has 52 rooms and is the perfect choice for holidays, events, conferences and weddings.
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Amenities at Mercure Gerringong Resort
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Minibar
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Family rooms
- Seating area
- Garden view
- Interconnected room(s) available
- Telephone
- Carpeted
- Pool view
- Storage available
Services and conveniences
- Conference rooms
- Business centre
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Disabled access
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Playground
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Things to do
- Beach access
- Bicycle hire
- Golf
- Beauty salon
Pool and spa
- Spa
- Hot tub
- Outdoor pool
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Free parking
- Private parking
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
Health and safety
- Daily housekeeping
Fitness
- Tennis
Reviews of Mercure Gerringong Resort
8.4
Very good
1321 verified ratings
Wonderful
442
Very good
244
Good
251
Okay
124
Fair
145
Mediocre
53
Poor
62
Summary of reviews
Guests say
Guests appreciated the clean rooms, spacious accommodations, and great location of the hotel. However, there were significant complaints about the cleanliness of some rooms, rude service at the restaurant, and issues with amenities. Overall, while some guests enjoyed their stay, others found it lacking in several key areas.AI-generated from customer reviews
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Score by provider
8.4 out of 10
1263 reviews
8.3 out of 10
24 reviews
4 out of 10
1 review
All reviews
Location
1 Fern Street, Gerringong, NSW 2534
What's nearby
- Crooked River Winery1.2 mi
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 10:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Mercure Gerringong Resort
Low season | January |
|---|---|
High season | January |
Average price (weeknight) | £190 |
When to book a room at Mercure Gerringong Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to city centre | 0.6 mi |