Pros: Hotel was near the grand Canyon. Although it is pricey t lhis hotel is better than the Monte Carlo at Las Vegas. , Breakfast was great. I stayed in a room with 2queen beds. The restroom was in the ...
Cons: Price is expensive but we'll worth it
Pros: Large, clean, comfy rooms. Nice decor. Great location, nice swimming pool. Very well maintained free breakfast.
Pros: Great with early check inn.
Pros: Location, location, location
Cons: There was no soap nor shampoo and we were short a few towels. We got replacements from the front desk, but it should not have been that way to begin with.
Pros: I was expecting that being so close would mean the quality would not be great, but I was wrong. Great hotel, great location and unlike many other guests I think even the food options were decent nearby. This is a perfect place for a Grand Canyon trip.
Pros: Clean in and out
Cons: lacking parking spaces
Pros: Modern and smart and in good location. The reception staff were helpful and welcoming
Cons: the bar was dreary and dark and thel staff member was unattentive and unhelpful.
Pros: Location close to the Grand Canyon was the best feature. Had great amenities like both indoor and outdoor pool and the bowling alley but after a day at the Grand Canyon, you don't have the time to take advantage of this. Comfortable bed and clean.
Cons: Toilets don't flush well. They never have enough towels and shampoo for 4 occupants until you ask. A bit pricey for the Star rating.
Pros: The friendliness and helpfulness of the staff.
Cons: The rooms were a little dark and dated.
Pros: For the price I stayed it exceeded my expectations.
Pros: location inside restaurant
Cons: cleanliness I saw the bug in the bath room
Pros: Very nice Best Western Premier - perfect location for visiting the Grand Canyon, close to the park entrance and only a 15-minutes drive to the Canyon itself. Rooms were clean and comfortable.
Cons: $300 per room per night - the price of being so close to a massive tourist attraction, I guess! And the breakfast buffet was extra.
Cons: The food and service was less than adequate in the bar area. Breakfast was way overpriced for the fair.
Pros: The design of the hotel was nice
Cons: Expensive but the whole area is!!!
Pros: Close to the Grand Canyon. Clean.
Cons: We paid extra to have a balcony and our view was a first floor view of a cinder block wall. When I asked to change rooms I was told my other option would be a first floor view of a parking lot. Very...
Pros: Hotel was excellent had everything you need for a comfortable stay.
Pros: Tusayan is a very good startingpoint for visiting Grand Canyon, less than 15 minutes drive from the park. The size of the room is good for a family of 4. We appreciated the buffet breakfast and the ...
Cons: The price for a room is expensive, and this was the most expensive dinner we had during our US trip. A t-bone steak for 44$ + tax+tips is far more than I would pay in expensive Norway!!
Pros: Location close to Park.
Cons: Airplanes and helicopters very early in the morning passing over the hotel. The humid odor on the rooms and the bathrooms. The price is extrememely high for what you get. The wifi is extremely slow, ...
Pros: Easy acces going to national park and main road
Cons: Needs update and wifi is so slow
Pros: We loved it! Great music in the restaurant that night!! Added bonus.
Pros: Lobby looked awsome. Nice restaurant. Quiet hotel
Cons: Spa and pool looked a bit dirty
Pros: Excellent location for a lodge-themed hotel. The staff was friendly and responsive, the food was just fine, and we got a really nice good night sleep there -- it was quiet throughout the facility. ...
Cons: The restroom required some mechanical attention, but it was fixed promptly by the staff, so no big deal.
Pros: The room was ok, nothing special. Clean and comfortable.
Cons: The staff were absolutely terrible. The restaurant was pathetic . The wait staff was rude, when they actually came by the table. Had to ask for drink refills three times and waited the entire meal, which was served ice cold. Staff did nothing to fix th
Pros: shampoo and conditioner was nice.
Cons: Got bed bugs in one of the rooms. Also, the toilet lever was broken, but was still usable.
The Grand Hotel is in located on US Hwy 64 in Grand Canyon Village, Arizona, 1 mile (1.6 kilometers) from the Grand Canyon National Park's entrance, and less than 7 miles (11 kilometers) from the South Rim Visitor Center.
Renovated in 2016, the Grand Hotel features a spacious, rustic lobby with a large stone fireplace, seating areas and free wifi. An indoor pool and spa tub are on site. The hotel's western-themed steakhouse is open for breakfast, lunch, and dinner; the adjacent saloon offers happy hour and nightly entertainment. A gift shop features Native American artwork and jewelry. A 24-hour business center, and luggage storage are also available. Guest parking is complimentary and RV, bus, and truck parking are available. This is a smoke-free property (fines may apply for violations).
All 121 guestrooms have been recently renovated and feature desert views and include air conditioning, free WiFi, in-room safes, and pillowtop mattresses. Guestrooms have 32-inch LCD TVs with satellite service and premium channels as well as MP3 docking stations. Bathrooms feature shower/tub combinations, hair dryers, and complimentary toiletries. Guestroom services include housekeeping and complimentary weekday newspapers. Connecting/adjoining rooms are available. All guestrooms at The Grand Hotel are non-smoking.
Pros: we had the 2 bedroom apartment - which was spacious and comfortable and well equipped , the Laundromat downstairs is a great service to have - location is perfect for an early morning sunrise at the...
Pros: Wonderful property. There is only one parking spot per apartment however, I didn't run into any problems. Perfect location to the Grand Canyon though. I would stay here again!
Pros: Location is very good, very nearby to the park, room is very big. Staffs are very friendly, recommended if you want to stay near the park
Cons: Bathroom is too small and facilities are old
Cons: The wifi wasn't the best.
Pros: Great to be close to the Grand Canyon. Modern little apartment with most mod cons.
Cons: Expensive for what was there but there seems to be a premium to stay close to the Grand Canyon. Room overlooked but no nets or blinds.
Pros: The apartment was very large and very well equipped, as well as quite clean. Our stay was very comfortable.
Cons: The location is quite far from the main headquarters of the hotel; the staff was not too friendly in directing us to the property.
Pros: clean towels
Cons: No shampoo, soap. Lotion was open.
Pros: Everything was perfect. The check in process was easy with helpful staff, the studio was well equipped with everything we needed and the location was great for easy access to the grand canyon.
Cons: The property itself is convenient to GC from a location perspective. We had booked a 2 bedroom apartment and checked in late in the evening at around 09:30PM or so. The TV in the main room was not ...
Cons: Pricey breakfast and poor quality. Wifi was terrible, technically there may be wifi, but effectively there was NO wifi.
Pros: For a hotel "in the park," it was reasonably priced and very convenient. I was also pleasantly surprised at how nice it was inside the room. It was not just "state park" basic, but definitely a step up. Breakfast was included in our rate, and it was easy.
Cons: If I had known how nice it would have been to be on the rim, I would have kept trying for a room in one of the hotels there and been willing to pay more for it too.
Pros: Great Nature. Great Park. Excellent hikes. Scenic views. Cozy rooms. Wonderful place to spend a weekend getaway from the city and office to natural wonders of the World.
Pros: Location was great. Good proximity to the visitor center and the the south rim drive.
Cons: The rooms have aesthetically been updated, but corners were cut. Poor taping job. Missed paint in our room after a towel bar was moved to a new location
Cons: Poor value. Basic rooms, no internet, limited to no cell service. If had known would not have booked. Stay in Tusayn for better value and amenities.
Cons: The booking agency, bookit.com
Pros: From check in to dinner and drinks, the staff was personable, friendly and engaging. Prime location!
Cons: Don't expect hot food in the cafe ten minutes before closing... Our fault completely, and the cauliflower was delicious.
Pros: Beautiful room. Great location. Clean.
Cons: No wifi in room. Sterile, corporate lobby. Cafeteria style restaurant. No continental breakfast.
Pros: The location is amazing. The room was lovely, spacious, quiet and in a great location close to the rim. A fabulous family destination - the weather was kind and the location beyond words.
Pros: The stairs were covered with snow very hard to maneuvers. The coffee pot was broken
Cons: It would be helpful to provide a bit more light to the outside of the buildings as rooms are difficult to find.
Pros: The location is close to the entrance of South Rim. The front desk staffs are informative, while the staffs in the breakfast service are friendly and efficient. Indoor swimming pool and the jacuzzi ...
Cons: The food in breakfast are quite standard.
Pros: bed was very comfie
Cons: hotel very dated
Pros: Nice clean, spacious room, spacious beds with standard warm blankets, big selection of the food for a breakfast, indoor pool, while travelling in colder days. Perfect location, just outskirt of NP ...
Cons: Loved everything
Pros: Great location. Good breakfast.
Cons: Not enough tables at breakfast. WiFi not great.
Pros: Clean and nice staff and location
Cons: Wifi was beyond bad!!! Surprising for a Holiday Inn.
Pros: Very nice location.
Pros: The pancake machine is cool. It can get pretty crowded, but having everything on both sides of the room makes things move relatively quickly. Fruit was fresh. Everything was restocked regularly ...
Pros: Breakfast was good
Cons: No outdoor pool
Pros: Location, pool, room
Pros: The staff was super nice and helpful! Breakfast was very good with lots of choices. The hotel was convenient to everything without driving. The room was large and comfortable and fresh.
Pros: The rooms were clean and the pool was refreshing!
Cons: Rooms were small and overpriced.
Pros: Very nice. Staff.helpfull
Pros: No surprises. Clean, comfortable room, convenient to.Grand Canyon National Park and walking distance to restaurants. We stayed in the main building in a deluxe double queen room in the section that does not allow pets (they have a.separate area with pet friendly rooms). Perfect for our needs. Would stay again.
Pros: Clean and spacious rooms. Parking gets a little crowded, and dragging our luggage up and down the building till you find your room was an adventure. Very central to restaurants and park!!
Pros: It was convenient to the Grand Canyon National Park. The rooms were comfortable and clean.
Cons: Air conditioning in the room didn't work.
The staff were unfriendly and unhelpful. When I asked for information they talked to me like I was nuisance and gave me the bare minimum information.
Overall, although the hotel itself was comfortable and clean the staff were below average and didn't seem to know much about the National Park.
Pros: It's a bit dated and plain but given its location and purpose it's a great value. The Grand Canyon is within walking distance in the food court was excellent. It was quiet and comfortable.
Pros: I love how they were so clean and eco friendly.breathtaking view and lots of animal life too. Everyone takes very good care of this great park
Pros: Close to Grand Canyon
Cons: Outdated everything! For the price it was a very poor room. Carpet was dirty and worn. Room needed a total makeover. None of the above descriptors fit this room. I picked family as it would be the best fit.
Cons: Have to pay for breakfast and the toilet seat was broken when reported the staff ignored me
Pros: Location only
Cons: Front desk staff. I understand that if you arrive at a hotel before check in time you may need to wait. Having said that, being told «we don't do check ins until after 3» sounded pretty rude. Most...
Pros: Extremely friendly staff and good rooms.
Pros: Great location - really close to Grand Canyon park entrance
Pros: Location hotel is dated and needs remodeling . Staff was not friendly or helpful
Pros: very friendly and helpful staff, close to the Grand Canyon Village.
Cons: room stuffy, air conditioning in the room very noisy. Very expensive for what it offers.
Pros: Location was great.
Cons: Staff wasn't cordial.
Pros: The rooms were a very good size. Both rooms booked were given a free upgrade to a suite which was nice. Excellent location for the Canyon. Would recommend. Choice of restaurants nearby and food marts...
Cons: Customer service at checking was very unfriendly. They automatically charged 15% tip for a breakfast buffet and not even bring coffee to your table.
Pros: Your personnel at the reception, check In and check out and all the cleaning Crews are the best in the industry! Everyone is very courteous and helpful. A perfect world in today's difficult ...
Cons: I would suggest to soon repaint the Buildings and the floors of the terasses! Your rooms are very clean And very well appointed. Remember That in hotels the carpets are very often an issue!!
Pros: The location is very convenient, the staff are friendly.
Cons: The room is very dusty, we noticed this on our eye glasses having lot of dust on them the next morning.
Pros: I fell in the tub as there was no protection on the bottom of the tub and no handle to grab. The chain was pulled in on the door. I would not recommend this hotel
Cons: The room was comparable to a Super 8 an we never stay at those hotels