Overview

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Hotel Musashiya

Motohakone 20, Hakone 250-0522, Japan
+81 460 836 348

£122+

Overall guest ratings

8.3/10 Excellent
Based on 1,099 reviews

Review highlights

  • 9.4
  • 9.2
  • 3.9
  • 3.9

Nearby

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    About

    Located in Hakone (Lake Ashi), Hotel Musashiya is minutes from Kofukuin Temple and Tamamura Toyoo Life Art Museum. This ryokan is within close proximity of Narukawa Art Museum and Hakone Shrine.

    Rooms

    Make yourself at home in one of the 35 air-conditioned rooms featuring refrigerators and LCD televisions. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Take advantage of recreation opportunities including hot springs and karaoke. Additional amenities at this ryokan include complimentary wireless Internet access, an arcade/game room, and a fireplace in the lobby.

    Dining

    Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the ryokan's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include luggage storage, an elevator (lift), and coffee/tea in a common area. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Air-conditioned
    • 24 hour front desk
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Cable or satellite TV
    • Coffee shop
    • Safe
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,099 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      9.5 "95% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.1 "Easily accessible by car, said 91%."
      8.6 "86% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
    • 8.6 "Breakfast is good."
    • 6.4 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
    • 3.9 "Value below average."
      1.4 "The price was too high for 86%."
      3.3 "67% thought it was overpriced."
    • 3.9 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 3.5 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.1 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
      3.3 "67% thought it was overpriced."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 538 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.5 "95% said the reception staff was great."
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.1 "Easily accessible by car, said 91%."
      8.6 "86% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 8.6 "Breakfast is good."
    • 6.9 "Rooms are ok."
    • 3.7 "Value below average."
    • 3.7 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 3.2 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.3 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    Based on 483 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.0 "Easily accessible by car, said 90%."
      8.7 "87% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.6 "96% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 5.4 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
      5.1 "For only 51%, the noise level was all right."
    • 5.3 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
    • 3.9 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 3.9 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
    • 3.8 "Value below average."
    • 3.7 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 76 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 6.5 "Rooms are ok."
    • 3.9 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 1.9 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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