Overview

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Hotel Musashiya

Motohakone 20, Hakone 250-0522, Japan
+81 460 836 348

£123+

Overall guest ratings

8.3/10 Excellent
Based on 1,099 reviews

Review highlights

  • 9.4
  • 9.2
  • 3.9
  • 3.9

Good to know

  • Great view
  • Friendly service

Nearby

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    About

    Situated on a lake, this ryokan is steps from Tamamura Toyoo Life Art Museum and Kofukuin Temple. Narukawa Art Museum and Hakone Shrine are also within 15 minutes.

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    Expedia

    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Cable or satellite TV
    • Coffee shop
    • Safe
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,099 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      9.5 "95% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.1 "Easily accessible by car, said 91%."
      8.6 "86% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
    • 8.6 "Breakfast is good."
    • 6.4 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
    • 3.9 "Value below average."
      1.4 "The price was too high for 86%."
      3.3 "67% thought it was overpriced."
    • 3.9 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 3.5 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.1 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
      3.3 "67% thought it was overpriced."
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    Overall rating

    8.2 Excellent
    Based on 538 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.5 "95% said the reception staff was great."
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.1 "Easily accessible by car, said 91%."
      8.6 "86% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 8.6 "Breakfast is good."
    • 6.9 "Rooms are ok."
    • 3.7 "Value below average."
    • 3.7 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 3.2 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.3 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 483 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.0 "Easily accessible by car, said 90%."
      8.7 "87% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.6 "96% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 5.4 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
      5.1 "For only 51%, the noise level was all right."
    • 5.3 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
    • 3.9 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 3.9 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
    • 3.8 "Value below average."
    • 3.7 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 76 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 6.5 "Rooms are ok."
    • 3.9 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 1.9 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great view"
    "Friendly service"
    data provided by TrustYou

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