Overview

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Hotel Okada

191 Yumoto Chaya, Hakone Machi, Hakone 250-0312, Japan
+81 460 856 000

£122+

Overall guest ratings

8.1/10 Excellent
Based on 774 reviews

Review highlights

  • 9.1
  • 8.7
  • 8.1
  • 6.7

Good to know

  • Great menu
  • Spacious rooms
  • Professional service

Nearby

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    About

    A great choice for a stay in Hakone, Hotel Okada features a nightclub. Guests can indulge in massages, facials, or body treatments, and Sky Lounge serves breakfast, lunch, and dinner. 2 bars/lounges and an outdoor pool are other highlights at this upscale ryokan, and rooms offer flat-screen TVs and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Coffee shop
    • Night club
    • Pets not allowed
    • Free valet parking
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 774 reviews
    • 9.1 "Excellent wellness & sports facilities."
      8.6 "86% said that wellness & sports facilities were clean."
    • 8.7 "Breakfast is good."
    • 8.1 "Rooms are great."
      7.8 "78% were happy with the bathroom."
      8.4 "84% thought rooms were spacious."
      9.4 "94% thought the view was good."
      7.1 "71% said the beds were comfortable."
      8.2 "82% enjoyed the furniture."
    • 8.0 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      7.7 "Housekeeping was great, according to 77%."
      10.0 "100% said the booking process went smoothly."
    • 7.2 "Good location."
      8.6 "86% liked the proximity to shopping."
      8.2 "Easily accessible by car, said 82%."
    • 6.7 "Average value."
      5.6 "The price was ok for 56%."
    • 5.8 "Vibe was decent."
    • 2.9 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 224 reviews
    • 9.4 "Excellent wellness & sports facilities."
    • 8.8 "Rooms are great."
      8.2 "82% were happy with the bathroom."
      8.7 "87% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
      9.5 "95% thought the view was good."
    • 8.5 "Breakfast is good."
    • 7.9 "Tasty food."
      7.4 "74% loved the menu selection."
      7.9 "79% loved the dining experience."
    • 7.8 "Good service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 6.7 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 6.5 "Vibe was decent."
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    Overall rating

    8.0 Good
    Based on 394 reviews
    • 9.3 "Excellent wellness & sports facilities."
    • 8.8 "Breakfast is good."
    • 8.3 "Great service."
      8.9 "89% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
      7.7 "77% said the reception staff was great."
    • 7.9 "Nice rooms."
      7.8 "78% were happy with the bathroom."
      8.5 "85% thought rooms were spacious."
      9.5 "95% thought the view was good."
      7.2 "72% said the beds were comfortable."
    • 7.2 "Good location."
    • 6.9 "Average value."
    • 5.3 "Vibe was decent."
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    Overall rating

    7.7 Good
    Based on 154 reviews
    • 9.0 "Excellent wellness & sports facilities."
    • 8.6 "Rooms are great."
      8.0 "80% were happy with the bathroom."
      8.4 "84% thought rooms were spacious."
    • 8.4 "Breakfast is good."
    • 7.3 "Tasty food."
      7.7 "77% loved the menu selection."
    • 7.2 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 6.7 "Location is acceptable."
    • 6.1 "Vibe was decent."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great menu"
    "Spacious rooms"
    "Professional service"
    data provided by TrustYou

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