Overview

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Steigenberger Hotel Hamburg

Heiligengeistbrücke 4, 20459 Hamburg, Hamburg, Germany
+49 40 368 060

£107+

Overall guest ratings

8.2/10 Excellent
Based on 2,650 reviews

Review highlights

  • 9.3
  • 8.8
  • 4.0
  • 3.4

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    In the city center, this red-brick hotel stands along one of Hamburg's many canals. City Hall, St. Michaelis Church, and Monkebergstrasse are within 0.9 km (0.5 mi) away. U-Bahn station Rodingsmarkt is nearby.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Gift shop
    • Spa
    • ATM on-site
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 2,730 reviews
    • 9.3 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "Easily accessible by car, said 95%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      7.5 "Housekeeping was great, according to 75%."
    • 6.8 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
      6.5 "65% thought the bathroom was big enough."
    • 4.0 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.4 "Value below average."
      0.4 "96% said the breakfast was too expensive."
    • 3.2 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 0.3 "Horrible pool."
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    Overall rating

    8.3 Excellent
    Based on 1,692 reviews
    • 9.3 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 7.4 "Good breakfast."
    • 5.3 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.8 "Only 68% said rooms were clean enough."
      6.7 "67% thought the bathroom was big enough."
    • 4.0 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.5 "Value below average."
      0.5 "95% said the breakfast was too expensive."
    • 3.0 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 0.4 "Horrible pool."
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    Overall rating

    8.4 Excellent
    Based on 354 reviews
    • 9.6 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.8 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.7 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.9 "Beds were acceptable for 59%."
    • 3.9 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.2 "Terrible value."
      0.5 "95% said the breakfast was too expensive."
    • 2.9 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 273 reviews
    • 9.4 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.3 "Beds were acceptable for 53%."
    • 4.0 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.6 "Value below average."
      0.6 "94% said the breakfast was too expensive."
    • 3.1 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 409 reviews
    • 9.3 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 6.3 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      7.0 "70% said rooms were clean."
    • 4.3 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.5 "Value below average."
      0.5 "95% said the breakfast was too expensive."
    • 3.2 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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