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|"Anna and her staff were amazing."||(in 4 reviews)|
|"Great place in the old quarter."||(in 5 reviews)|
|"Very helpful staff and good breakfast."||(in 29 reviews)|
|"Please have some customer service orientation for her."||(in 3 reviews)|
|"Smelly room and no bath only shower"||(in 9 reviews)|
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Hanoian Angel Hotel & Spa is beautifully designed, the rooms are lovely and clean. The breakfast is great, there’s complimentary afternoon tea, a spa coupons and even a gym. The staff were fantastic. I was travelling alone and they really made me feel at ease. Special mention to Tracy, her knowledge and helpfulness was something else. You get done much for the price of this hotel. Thank you for a wonderful stay.
Everything was a dream. Mia - sales department, reached out via WhatsApp and was incredibly helpful the entire time I stayed here. She always help us if we needed anything and arranged them for us. Mr. Jack at reception welcomed me with tea and gave me a tour of the facilities and my room as well as sharing with me different things to do in the city and on the property. The room was gorgeous and I couldn’t have asked for more. I wish I didn’t have to leave !
Certainly come only and back remain at Hanoian Angel Hotel & Spa for our business trip to each time. The hotel is an extremely good hotel with five star standard. The room is spacious and nice with city view. The staff here's really professional as well as attentive, well looked after all the guests and always try their best making you happy. The breakfast buffet is provided with the food and many options is very new. Really satisfied with our remaining here.
Breakfast ok, roof-top suite ok ( large ) - balconny was a BAD idea in Hanoi ( Yhat was MY idea. I have now learned ). Staff Tracy, front desk : When we were aware that we would have no babysitter, ~20 in evening, we asked Tracy if she could babysit our kids, when she finnished her work at 22. She agreed, and saved our evening...:-)
Male staff : Reason for chosing the hotel, was that the staff guaranteed that the would arrange babysitting, and call me up ! No call, no babysitter !!!!!!!!! ( read more below ) ANGRY ME !!!!! Attaching a foto of some pice of wood that had separated.....could be fixed in 1 hour, if somebody cared.
Really nice rooms, really clean and comfortable, staff very friendly and attentive. Great location. Really enjoyed our stay.
Everything was great.
A stay at Hanoian Angel Hotel & Spa places you in the heart of Hanoi, within a 10-minute walk of Hoa Lo Prison Museum and St. Joseph's Cathedral. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
based on 26 reviews
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Most popular landmarks
- St. Joseph Cathedral 0.3 mi
- Hoa Lo Prison Museum 0.3 mi
- Hanoi Old Quarter 0.3 mi
- Vietnam Military History Museum 0.4 mi
- Hoan Kiem Lake 0.5 mi
- Thang Long Water Puppet Theatre 0.6 mi