3 stars
Best Western The Grand Hotel Hartlepool
Swainson Street, Hartlepool, TS24 8AA, United Kingdom
Hartlepool, United Kingdom
See location+44 142 926 6345Photos of Best Western The Grand Hotel Hartlepool
Overview
Originally a former British Railway Hotel, Best Western The Grand Hotel in Hartlepool has recently been lovingly restored and refurbished to a high standard. For travelers visiting Hartlepool, Best Western The Grand Hotel is an excellent choice for rest and rejuvenation. The grand, iconic building is recognized throughout the city and is well-known for its family-friendly environment and proximity to great restaurants and attractions. Having undergone a refurbishment the hotel boasts a range of fully equipped bedrooms, onsite dining, hi spec lounge and a stylish fully stocked Bar 1899; once you stay with us, you won't want to leave.
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Amenities at Best Western The Grand Hotel Hartlepool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
- Parking
Services and conveniences
- Conference rooms
- ATM on-site
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Dustbins
General
- Quiet street view
- Executive lounge access
- Family rooms
- Sofa
- Carpeted
- Tile/marble floor
- City view
- Storage available
Dining
- Packed lunches
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Coffee machine
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Bedroom
- Fold-up bed
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
Accessibility and suitability
- Lift
- No smoking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Media and entertainment
- TV
Outdoor
- Outdoor dining area
Reviews of Best Western The Grand Hotel Hartlepool
7.0
Good
215 verified ratings
Wonderful
55
Very good
48
Good
28
Okay
22
Fair
15
Mediocre
12
Poor
35
Summary of reviews
Guests say
Guests appreciated the hotel's location, noting its proximity to the center and university, as well as the cleanliness of some rooms. However, many expressed dissatisfaction with the service, citing issues like unhelpful staff and inconsistent pricing. Cleanliness was also a concern, with reports of outdated decor and maintenance issues in several areas.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7 out of 10
207 reviews
Location
Swainson Street, Hartlepool, TS24 8AA
What's nearby
- Victoria Park396 yd
- Hartlepool Maritime Experience0.4 mi
- Museum of Hartlepool0.4 mi
- HMS Trincomalee0.4 mi
- Nasir Mosque0.5 mi
- Monkey Statue0.7 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Best Western The Grand Hotel Hartlepool
Low season | April |
|---|---|
High season | September |
Average price (weeknight) | £63 |
Average price (weekend night) | £54 |
When to book a room at Best Western The Grand Hotel Hartlepool
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Best Western The Grand Hotel Hartlepool
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See most recommended stays in HartlepoolGood to know
Value for money | 7.6 |
|---|---|
Distance to city centre | 0.0 mi |
Nearest airport | Darlington Teesside Intl |
Distance to airport | 14.9 mi |