Overview

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Hotel Am Rathaus

Heiliggeiststraße 1, 69117 Heidelberg, Baden-Wurttemberg, Germany
+49 6221 14 730

£65+

Overall guest ratings

8.0/10 Good
Based on 593 reviews

Review highlights

  • 9.7
  • 9.7
  • 4.9
  • 4.8

Good to know

  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    When you stay at Hotel Am Rathaus, you'll be within a 10-minute drive of Heidelberg Castle. Free perks include wired Internet and buffet breakfast daily between 7 AM and 11 AM.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Parking
    • Free Internet
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 593 reviews
    • 9.7 "Food is to die for."
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      9.0 "90% said the reception staff was great."
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Breakfast is good."
    • 4.9 "Rooms are not good."
      4.7 "53% said rooms were small."
      0.0 "For 100%, the rooms looked old."
      3.8 "62% complained about the bathroom."
      0.5 "95% thought the tv was sub-standard."
      1.8 "82% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
      3.3 "67% found problems with the furniture."
      0.0 "100% thought they were poorly maintained."
    • 4.8 "Not very comfortable."
      4.7 "53% said rooms were small."
      4.5 "55% thought it was too noisy."
      1.8 "82% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      3.9 "61% complained about the elevator."
      0.7 "For 93%, the lobby entrance was sub-standard."
      1.7 "83% thought the facilities needed updating."
    • 2.5 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 2.0 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      0.7 "For 93%, the lobby entrance was sub-standard."
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    Overall rating

    7.7 Good
    Based on 290 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Breakfast is good."
    • 4.5 "Not very comfortable."
      4.3 "57% said rooms were small."
      4.1 "59% thought it was too noisy."
      1.4 "86% criticized the small bathroom."
    • 4.5 "Rooms are not good."
      4.3 "57% said rooms were small."
      0.0 "For 100%, the rooms looked old."
      3.6 "64% complained about the bathroom."
      0.4 "96% thought the tv was sub-standard."
      1.4 "86% criticized the small bathroom."
    • 3.8 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      3.8 "62% complained about the elevator."
    • 2.1 "Disappointing internet connection."
    • 1.7 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 166 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Breakfast is good."
    • 5.1 "Rooms are ok."
    • 4.9 "Not very comfortable."
      5.0 "Only 50% said rooms were big enough."
      4.2 "58% thought it was too noisy."
    • 3.9 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      3.9 "61% complained about the elevator."
    • 2.2 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 136 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.2 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
    • 8.1 "Breakfast is good."
    • 5.1 "Rooms are ok."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      4.1 "59% complained about the elevator."
    • 2.4 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 1.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

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