Overview

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Castello City Hotel

62 Martyron 1, Avenue, Heraklion 713 04, Greece
+30 281 025 1212

£27+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

8.2/10 Excellent
Based on 1,673 reviews

Review highlights

  • 9.7
  • 9.3
  • 9.0
  • 6.7

Good to know

  • Nice building
  • Accessible parking
  • Near city centre
  • Awesome terrace

Nearby

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    About

    Castello City Hotel is the ideal choice for the visitor to the city of Heraklion.

    Designed to meet the highest expectations of its select clientele, both professional and recreational, it offers an elegant ambiance, high-class service, and stylish accommodation.

    The hotel is open throughout the year, has easy access to and from the airport and port, and is conveniently located close to the commercial and historic centres of the city.

    Whatever your reason for visiting our ancient city, you will find a warm welcome, high-class facilities, and outstanding service at Castello City Hotel.

    Less More Castello City Hotel

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Internet
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,673 reviews
    • 9.7 "Excellent value."
    • 9.3 "World class service."
    • 9.0 "Excellent breakfast."
    • 8.5 "Location is great."
    • 7.4 "Internet works."
    • 6.7 "Average cleanliness."
    • 5.9 "Rooms are ok."
    • 4.5 "Not very comfortable."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 1,187 reviews
    • 9.8 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.9 "79% found the restaurant service to be one of the best."
    • 8.8 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.4 "Location is great."
      8.1 "Great parking, according to 81%."
      8.3 "City centre within easy reach, said 83%."
      9.9 "99% thought parking was inexpensive."
      7.3 "Easily accessible by car, said 73%."
      10.0 "Near to public transport, according to 100%."
      7.2 "72% liked the proximity to sightseeing."
      7.3 "Good access to the airport, said 73%."
    • 7.3 "Internet works."
      7.2 "72% said the wifi quality was great."
    • 6.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.3 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
      6.1 "Only 61% said the rooms were modern."
      5.4 "Only 54% thought the air conditioning was adequate."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 301 reviews
    • 9.6 "Excellent value."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 9.1 "Excellent breakfast."
    • 8.5 "Location is great."
      7.6 "Great parking, according to 76%."
      8.2 "City centre within easy reach, said 82%."
      9.7 "97% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      3.9 "61% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      2.5 "75% thought they were poorly maintained."
      4.7 "53% had problems with the shower."
    • 3.6 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 184 reviews
    • 9.6 "Excellent value."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.1 "Excellent breakfast."
    • 8.6 "Location is great."
      10.0 "Near to public transport, according to 100%."
      8.5 "City centre within easy reach, said 85%."
    • 7.8 "Internet works."
    • 6.8 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.2 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      6.6 "Only 66% said rooms were clean enough."
    • 4.3 "Not very comfortable."
      4.5 "55% said rooms were small."
      3.6 "64% thought it was too noisy."
      2.5 "75% criticized the small bathroom."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Nice building"
    "Accessible parking"
    "Near city centre"
    "Awesome terrace"
    data provided by TrustYou

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