Book Hertz hire cars in Fairfax

Reviews for Hertz in Fairfax

Recent reviews

Traveller rating

Wonderful

0

Very Good

1

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

2

6.0

The staff were very friendly and accommodating but the car they had for me was way too small and definitely not in the class I rented. Hertz needs to reassess the classification given to cars that have recently gone through “updates.” A 2020 Ford Escape is NOT the same as a 2015 Ford Escape.Reviewed 28 Dec 2021

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2.0

Hertz called me 9 hours before I was supposed to pick up my car to tell me they had overbooked by 200 cars and were unable to honor my reservation. There was no attempt by Hertz to resolve the huge problem they had just created for me, I was on my own. Fortunately, their competitor Avis took a same day reservation and provided me with a car that afternoon.Reviewed 24 Dec 2021

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8.0

Cons:Vehicle was very dirty inside.Reviewed 4 Mar 2021

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8.0

Pros:The vehicle we picked up was bigger than advertised. That was a pleasant surprise.Cons:This location is inside a hotel. There was no way of knowing that. There are no signs outside or notes on the website that tell you that.Reviewed 25 Aug 2019

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2.0

Cons:We were very upset over our experience with Hertz, and doubt if we will use them again. We booked on line and there was no reference to having to show our passports to get the vehicle. When we arrived to pick it up we were told they wouldn't release the vehicle unless we had our passports. We had our driver's licences with us. When we asked could we return within the hour with the passports, we were told they closed at 12 noon, and there would be no time. So we cancelled our rental and rang the company to explain our predicament, and asked that the cancellation fee be waived, which we hope has taken place. We subsequently booked with Enterprise, who did not need to see our passports. There was nothing on line to indicate with Hertz that we needed to show our passports. This was a very negative experience for us!Reviewed 24 Sept 2017

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10.0

Super!!!Pros:Service Car CostCons:NothingReviewed 26 Jul 2017

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2.0

Disgusting condition of carPros:Everyone was very polite though not accommodating.Cons:The minivan that was waiting for me to pick up was in disgusting condition. Filth on all the seats and even gum (among other things) ground into the console panel. Stains, Soda and stickiness were on all the seats. I asked for a different car, and was told by the acting manager and the regional manager that there was no other car available for at least 24 hours. While I was told that I would receive a substantial discount if we still took the car, it was just a promise and no amount was given. Given the condition of the car, I refused the contract and ended up renting at another car rental company where the experience was 100 % satisfactory. I will never rent from hertz again.Reviewed 5 Jan 2017

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• What is the most popular car hire from Hertz in Fairfax?

  Full-size (Chevrolet Tahoe or similar) is the most frequently booked car hire type from Hertz in Fairfax.

• How many car hire locations does Hertz have in Fairfax?

  Hertz has 1 hire location in Fairfax. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Dulles Intl airport (IAD)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  Yes

• Does Hertz have a car hire location at the airport: Baltimore/Washington airport (BWI)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Baltimore/Washington airport (BWI)?

  Yes

• Does Hertz have a car hire location at the airport: Reagan-National airport (DCA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes