Cons:Actually be open to receive the customer at the appointed pick up timeReviewed 3 Mar 2021
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8.0
Pros:Great staff and they worked with me regarding a breakdown problem.Cons:Car broke down on highway at 50 miles. Difficult to get hertz to call back and bring a replacement car. It took 3 hours to get the replacement car. Hertz however gave me a 50% refund for the inconvenience.Reviewed 27 Nov 2020
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10.0
Pros:Staff great and easy to pick up and drop offCons:No issues Very pleasedReviewed 13 Sep 2020
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8.8
Pros:Hertz was entirely without fault. Very polite, prepared and accommodating. Kayak did not clearly display that the 33% additional taxes, so my reasonable rate became EXPENSIVE. Too much SMALL PRINT, HIDDEN IN THE DETAILS, NOT CLEARLY STATED that YOU WILL HAVE TO PAY A LOT MORE.Cons:Kayak did not clearly display that the 33% additional taxes, so my reasonable rate became expen$ive. Too much SMALL PRINT, HIDDEN IN THE DETAILS, NOT CLEARLY STATED that YOU WILL HAVE TO PAY A LOT MORE. I will not consider using kayak in the future.Reviewed 11 Jun 2019
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10.0
Cons:They didn’t have the make / model I requestedReviewed 9 Apr 2019
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9.6
Pros:Staff very friendly and helpful. Drop off easy.Reviewed 25 Mar 2019
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10.0
Great rentalPros:Great condition, excellent car, good price.Cons:Nothing.Reviewed 19 Sep 2018
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10.0
Great experience at Great FallsPros:Rented a car at Great Falls Hertz, staff there are very friendly and professional - they explained the rental options clearly and no pressure to added any extra service. The checkout and return process is smooth and no hidden charges. The car we got was a 2018 Corrola, nice, clean and gas efficient. We got what we expect from a good reputation car-rental company and we will keep Hertz as our #1 choice for our next trip.Cons:Noop! Reached the par of excellence.Reviewed 27 Jun 2018
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9.2
Antiquated checkout at Great FallsCons:Long line took forever to get vehicleReviewed 9 Aug 2017
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8.8
Cons:I have a professional membership that is supposed to give me a 25% discount on all Hertz rentals. The boy working the desk that night told me he couldn't figure out how to apply it so I was charged full price.i aReviewed 21 Oct 2016
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7.6
Pros:Overall, was impressed with the convenience of on site car pick up and delivery.Cons:Check in pressure to buy insurance, large return fee for dropping off at another location.Reviewed 2 Oct 2016
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