Book Hertz car rentals at Hagerstown Regional Airport

Reviews

Recent reviews

Traveller rating

Excellent

15487

Good

5685

Okay

5553

Mediocre

9895

Poor

2

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pick up the carfriendly staff

car was cleangreat experience

rented a carcustomer service

car availablecredit card

pick up and dropnever rent

wrong locationcar was dirty

location was closed

10.0

Pros:Staff was very helpful and the drop-off was easy.Reviewed 8 Jul 2021

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10.0

Pros:We ended up with a Nissan Rogue and it was perfect for our needs.Cons:Nothing that I can remember.Reviewed 8 Jul 2021

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4.0

Pros:The first car we got had a malfunction. We had to switch cars at a different location - Santa Fe airport where Bernard Doo-Kingue was excellent and extremely helpful - the only nice part of our experienceCons:One way rental so we were forced into Hertz. This is not the old Hertz but a new one comparable to Rent-A-Wreck. They didnt have the car we ordered and gave us a smaller one in ABQ. The first car they did give us handled poorly and would frequently light up "MALFUNCTION" on the dash. The lady in the in-town office of Hertz in Santa Fe was grumpy and totally useless. We had to drive out to the airport where we did have a good experience. There was no one in the drop off office in Colorado springs so we had to go find the inside counter to return the car. PLEASE NOTE THEY INSIST UPON $13.50 PER DAY FOR AN ADDITIONAL DRIVER. ALSO the bill came out different that we expected. So overall I'd stay away from Hertz unless you have to.Reviewed 8 Jul 2021

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2.0

Pros:My issue here wasn't hertz it was kayak.Cons:The issue was, i booked a car online through kayak at hertz. I took a taxi to the location, come to find out the location has been closed for months. I called Kayak and couldn't get a representative on the phone but instead was forwarded to hertz through prompts. Honestly, i will not use Kayak again for renting a car.Reviewed 8 Jul 2021

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10.0

Pros:The staff was amazing and helped get me into a car when Kayak had overbooked the cars available. Thank you all again.Cons:The car sucked, but I was willing to take anything at that point.Reviewed 8 Jul 2021

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2.0

Pros:There was no staff, only an automat! Did not except two creditcards. I stand at the closed Bromma Airport 22.00 NO CAR. Thank you very much Herz. Never, never anymore!!!!!Cons:Personal, other payment options, 24 hours service at an international airport. Hello, it is 2021!Reviewed 8 Jul 2021

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10.0

Pros:the rental packageReviewed 8 Jul 2021

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10.0

Cons:Over all a happy experience. Just at the pickup, it felt a bit disorganized. I had received email from Kirrk that I can download and do a seamless pickup but never was it said today out was mandatory. I had to download the app, upload my license info and only then was I able to pickup. In the big picture it was a minor inconvenience. The car, the people, everything else was excellent.Reviewed 8 Jul 2021

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2.0

Pros:The staff didn’t have a car and never called me and or even gave me a car to ride in and I still payed for insurance but didn’t get my car rental.Cons:Actually given me a car to use without any major issuesReviewed 8 Jul 2021

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2.0

Pros:NothingCons:They do not honor same day reservations unless you are using a credit card. They do allow debit cards but reservation has to be made at least 24 hours in advance and this website doesn't tell you that! I ended up paying significantly more than expected!Reviewed 8 Jul 2021

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10.0

Pros:Price was good, and people were nice.Cons:Picking it up could have been a bit smootherReviewed 8 Jul 2021

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8.0

Pros:Pick up and drop off was super easy.Cons:Price was pretty high but it was around 4th of July. Limited mids size selection with only 4 cars to choose from.Reviewed 8 Jul 2021

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• 6.1 /10Budget Hire Cars at HGR

• Does Hertz offer shuttle or airport pick-up services from Hagerstown Regional Airport (HGR)?

  No (according to our data)