Does Hertz offer shuttle or airport pick-up services from Hagerstown Regional Airport (HGR)?

Book Hertz car hires at Hagerstown Regional Airport

Driver's age: 25-65

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Does Hertz offer shuttle or airport pick-up services from Hagerstown Regional Airport (HGR)?
No (according to our data)

Reviews

Overall rating6.2 OkayBased on 10000 reviews

6.9

6.8

6.2

Recent reviews

2.0

I was randomly given an EV. I was asked to pay $27 for the convenience of having them charge it on the return rather than me “spending 3-4 hours charging it.” I was renting the car to get from the Orlando airport to Vero Beach and turning it in there, so I agreed to the charge. When I drove out of the parking garage, I saw that it only had 5% battery left. I drove right back to the drop off and asked what to do. I was told to park the car and go to the on site office. There I was told I needed a verification number that I had turned the car in. No apology for my inconvenience. So I walked back to the drop off area (again with my luggage) to find someone to grove me the required number. Got the number and went back to the office (with my luggage). A lovely lady said she would give me the same car, but it would be a hybrid. I asked if I could get a refund on the $27 charge for the electric charging and that I would fill the gas before returning the car. I was told no. She said, however, that since I had already paid the $27, it would only cost me $8 more for the convenience of having Hertz fill up the car when I dropped it off 1-1/2 hours later. I got to my destination without further incident, but 2 hours later than planned.Reviewed 24 Feb 2026

review from kayak

10.0

Everything was great!Reviewed 24 Feb 2026

review from kayak

2.0

The staff at the local Hertz franchise are mediocre at best. The worst part of this experience is that this local Hertz location does not have a local working telephone number - therefore communicating with these folks was quite the challenge when attempting to call . NEVER AGAIN ! Not Hertz or KAYAKReviewed 23 Feb 2026

review from kayak

2.0

Reserved car. Got there and they had no car. Other customers had the same complaint. They overbookedReviewed 22 Feb 2026

review from kayak

4.0

They accused me of damage that I did not cause. There were several additional charges beyond what I expected to pay. The car itself was fine, but the overall experience was worse than I've had with other companies.Reviewed 22 Feb 2026

review from kayak

2.0

You said they were renting me a Tesla. They never had or will have a Tesla at that location for rental. They provided me the least expensive car they had after waiting for a return. Bait and Switch. I paid for gas for no reason, I ordered electric. They blame you, you blame them. I want a full refund. I DID NOT RECEIVE TESLA YOU RENTED ME AND CHARGED ME.Reviewed 22 Feb 2026

review from kayak

2.0

my long term license is not recognized as vaild drive licenseReviewed 22 Feb 2026

review from kayak

10.0

A line was a little long during pick up, everything else was good!Reviewed 22 Feb 2026

review from kayak

2.0

We pre checked in so we wouldn’t have to wait in line and still had to stand in line for 2 hours. They didn’t have enough staff and not enough cars. Wasted an afternoon of what should’ve been vacation time with my family.Reviewed 22 Feb 2026

review from kayak

2.0

The facility was closed and there were no cars available.Reviewed 21 Feb 2026

review from kayak

2.0

Give me my 72 dollars back they took from me on line and they did not cancel my reservation I never rented the carReviewed 21 Feb 2026

review from kayak

4.0

Didn’t have Cars when I showed up, waited an hour and fifteen minutes to get my car.Reviewed 21 Feb 2026

review from kayak

7.7 /10Budget Hire Cars at HGR

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