FAQs about hiring a car from Hertz at Lawton-Fort Sill Airport
Does Hertz offer shuttle or airport pick-up services from Lawton-Fort Sill Airport (LAW)?
Yes
Reviews
Pros
" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)
Cons
"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)
Overall rating6.2 OkayBased on 30605 reviews
Cleanliness
6.8
Comfort
6.8
Overall
6.2
Pick-up/Drop-off
6.2
Value for money
6.2
Recent reviews
Traveller rating
5587
2043
363
1535
301
0
8733
Find reviews that mention:
10.0
It was very easy to pickup vehicle in Bozeman. Woman at the counter was very friendly, and because there was a bigger car available, we were upgraded. The Jeep Grand wagoneer was clean and ran great, and even got better mileage than we expected!Reviewed 8 Jul 2025
review from
4.0
There wasn't alot to like. Once we arrived at the Hertz counter we were told that we would have to pay an additional 50 euros a day for insurance which ended up costing almost as much as the vehicle. I couldn't remember after being awake for 24 hours if I had purchased third party insurance and the guy behind the counter was interested in helping find out. I fact, he made sure to advise us that they would require and $5,000 dollar hold if we did have third party insurance. Once we got fleeced at the check out counter we made our way down to the vehicle where the attendant drove the car up, parked it and threw me the keys. Zero explanation on how the vehicle operated, seats stowed or any of the controls worked. Very unsatisfied with the whole experience.Reviewed 8 Jul 2025
review from
10.0
All goodReviewed 8 Jul 2025
review from
2.0
Waited nearly two hours to pick up the vehicle. The facility was understaffed, only two people were managing the front desk and one of them was clearly more competent than the other. Our vehicle was fine but hadn’t been cleaned super well, likely as a result of rushing. Will not use this Hertz location again.Reviewed 8 Jul 2025
review from
2.0
10 minutes after making the reservation they called me and said they had no rentals available. After I landed their row was full of cars. They just did not want to rent one-way rentals so they should say that upfront and not waste people's time.Reviewed 8 Jul 2025
review from
2.0
They didn't have any cars left and they were rude about it. Enough said.Reviewed 8 Jul 2025
review from
2.0
I liked nothing besides the price, customer service and the manger sucked after the van was leaking oilReviewed 8 Jul 2025
review from
10.0
Good people….car eas in good shape.Reviewed 7 Jul 2025
review from
10.0
Easy pick up and drop off. No one was there at drop off even with it being a 24 hour place. Was hoping for money back with early returnReviewed 5 Jul 2025
review from
4.0
Use National or Enterprise instead. I got in the car in Palo Alto and seat was cranked back super far. Whichever Hertz employee parked must have been huge, and did not bother to reset the seat for the renter. It was hard to readjust the seat to sit properly and see out of the mirrors, thus driving safely off the lot felt difficult. Later, we noticed what seemed like syrup on the gear shift. My kids found a whole strip of bacon under the drivers seat and a plastic fork wedged in between the seat buckles in the backseat. Employee at pick up hands off keys but doesn’t tell you to come back if anything doesn’t meet expectations; employee at drop off just takes the keys and doesn’t ask how satisfied you were. You get a survey about customer satisfaction, which produces an automated “we’re reviewing it.” But nothing after that.Reviewed 5 Jul 2025
review from
2.0
Front desk unhelpful. We rented a Tesla. Asked where & how to charge it. They said "no idea." We spent hours in the boonies trying to figure it out. Front desk NEVER answered the phone Returned the car to an incredibly surly attendant who yelled at us "move the f-ing car over here!" Quite an experience at 8am.Reviewed 5 Jul 2025
review from
4.0
My husband was hospitalized with pneumonia immediately before our trip to Hawaii; as a result, he was unable to travel. I had a letter from his doctor indicating that he could not make the trip. When I arrived at Hertz to pick up the car, I was told that Hertz would not honor the rental agreement because my husband was not there in person. After 30 minutes of consultation with a manager (while another adult and three small children waited at 11:30 PM), I was finally granted a 24-hour rental at the original daily rate with immediate payment. I was told to go to our hotel, cancel the original rental with Hertz, and then make a new rental reservation. I did some research and discovered that I could get a better rate from another rental agency with significantly less hassle. Hertz made this such a difficult issue, I doubt we will use Hertz again.Reviewed 4 Jul 2025
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