Reviews for Hertz in Scottsdale
- All reviews 100%
26 Nov 2017
Website let me reserve car for 6pm when site closed at 6 pm
Cons: I arrived at 6:05 and there was no one there and ai had to spend 20m on the phone to get a refund and then take a cab to the airport to rent a car. Someone at some point should have warned me about the closing time.
11 Sep 2017
Terrific Rental Process!
Pros: Alyssa was pleasant and professional. Realized the original vehicle I reserved via on-line was not available... so, she upgraded me - complimentary! She explained the 'drop-box' feature for my return and made certain I had answers to all my question prior to departure - thorough!!
31 Aug 2017
No fuss rental
Pros: Quick & efficient. Got a very nice SUV which was very comfortable and roomy. Perfect for our road trip. Mitch the gentleman we dealt with was very nice.
Cons: That they charged extra for my spouse. Had just rented with Rnterprise. the week before and they allowed spouses free as an extra driver.
16 Jul 2017
Pros: Rep had a great sense of humor.