Pros:Staff were friendly.Cons:Truck was not ready when I arrived. Had to wait 10 minutes while it was being refueled.Reviewed 12 Aug 2019
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2.0
Cons:No car!Reviewed 15 Jul 2019
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10.0
Pros:Extremely friendly and helpful staff.Reviewed 7 May 2019
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6.0
Stuck for want of a shovelPros:I asked for a shovel as St John’s Newfoundland has just received 20-20 cm snow. They said that they didn’t provide shovels. I had already paid $20 for four snow tires to be installed. I told the individual in charge that I had just had shovel my way out to come ask for a shovel when I realized that the car didn’t have one. We had to look for ways around to avoid windows left by plies or just uncleared streets as we had no means to dig our shelves out of trouble short of buying a shovel if we could find one RoyReviewed 9 Dec 2018
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10.0
Great Service at HertzPros:Such friendly staff that were extremely helpfulReviewed 27 Nov 2018
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10.0
Great Customer ServicePros:I had requested an economy car, when I noticed that they had a KIA Soul ( which I currently own and I’m very familiar with) they had the Kia Soul ready for me. Possible the highlight to my trip to St John’s NLReviewed 8 Nov 2018
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6.0
Pros:Staff was excellentCons:Car was a lemonReviewed 8 Oct 2018
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10.0
Pros:Very good car and very good service.Cons:No anything I didn't like.Reviewed 23 Sep 2018
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10.0
Pros:Great fast service. No fuss no muss.Reviewed 18 Sep 2018
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8.0
Pick-up in Deer Lake - Return in St. JohnsPros:I drove the Tuscon over 2700 km during the 11 day rental period, and it was comfortable, roomy, pleasant to drive and reliable.Cons:I returned the vehicle at St. Johns, Newfoundland. The location of the off-airport return site was not provided in the rental documents, and I had some delays in trying to find it. Fortunately, the shuttle ride back to the airport with our luggage was prompt and pleasant. The rental agents handled the return quickly and professionally.Reviewed 9 Sep 2018
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7.2
Very disorganizedPros:Shuttle efficient. Car was clean and worked wellCons:Did not have a record of my pre payment. Had the wrong return date on the reservation. Had the wrong outgoing mileage on the reservation. Had 6500 kms listed but mileage was significantly more.Took three times to have info corrected prior to drop off of carReviewed 21 Aug 2018
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4.8
Car was dirtyCons:Car was dirty from the previous renter. Upon pickup we were promised a discount. However when we returned the car we were told we could not get a discount as we had already prepaid. Ended up with a voucher.Reviewed 8 Aug 2018
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