The Excelsior Hong Kong, Hong Kong Hotels from £147

Guest reviews

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Couples
Families
Business
Solo

Overall rating

Based on 5,832 reviews

Wellness Area

10.0 "Excellent wellness & sports facilities."

10.0 "top-notch fitness area, thought 100%."
Location

9.9 "Terrific location."

10.0 "100% liked the proximity to shopping."

9.9 "Easily accessible by car, said 99%."

10.0 "Near to public transport, according to 100%."

9.7 "97% liked the proximity to sightseeing."

10.0 "Good access to the airport, said 100%."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "100% thought it was easy to get to the train station."

10.0 "City centre within easy reach, said 100%."
Food

9.0 "Food is to die for."

9.1 "Yummy desserts, said 91%."

9.1 "91% enjoyed the snacks that were offered."

8.9 "89% loved the dining experience."
Service

9.0 "World class service."

9.5 "95% found the staff to be very friendly."

9.0 "90% thought the service was very professional."

7.6 "76% said the reception staff was great."

7.6 "Housekeeping was great, according to 76%."

7.7 "Management was excellent, said 77%."

10.0 "100% were happy with the shuttle service."

7.5 "75% said the booking process went smoothly."
Breakfast

8.5 "Breakfast is good."
Room

6.5 "Rooms are ok."

6.1 "Only 61% thought the furniture was functional."
Vibe

5.2 "Vibe was decent."

6.1 "61% considered the lobby entrance to be so-so."

5.4 "Only 54% thought, the hotel was stylish."
Amenities

5.1 "Average amenities."

5.0 "50% thought the building was acceptable."

6.1 "61% considered the lobby entrance to be so-so."

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Overall rating

Based on 816 reviews

Location

9.9 "Terrific location."

10.0 "100% liked the proximity to shopping."

9.8 "Easily accessible by car, said 98%."

10.0 "Near to public transport, according to 100%."
Food

8.9 "Food is delicious."
Service

8.9 "Great service."

9.7 "97% found the staff to be very friendly."

7.8 "78% said the reception staff was great."

9.2 "92% thought the service was very professional."
Breakfast

8.6 "Breakfast is good."
WiFi

7.2 "Internet works."

7.8 "78% thought it was a great value."
Room

5.9 "Rooms are ok."
Amenities

5.4 "Average amenities."

5.3 "53% thought the building was acceptable."
Vibe

5.0 "Vibe was decent."
Comfort

4.4 "Not very comfortable."

3.7 "63% said rooms were small."

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Overall rating

Based on 2,507 reviews

Location

9.8 "Terrific location."

10.0 "100% liked the proximity to shopping."

9.9 "Easily accessible by car, said 99%."

10.0 "Near to public transport, according to 100%."

9.8 "98% liked the proximity to sightseeing."

10.0 "100% thought it was easy to get to the train station."
Food

9.1 "Food is to die for."

9.3 "Yummy desserts, said 93%."

8.8 "88% enjoyed the snacks that were offered."
Service

9.0 "World class service."

8.8 "88% thought the service was very professional."

7.4 "74% said the reception staff was great."

9.6 "96% found the staff to be very friendly."

7.6 "Housekeeping was great, according to 76%."

10.0 "100% were happy with the shuttle service."

7.9 "Management was excellent, said 79%."
Breakfast

8.8 "Breakfast is good."
WiFi

7.3 "Internet works."

7.6 "76% thought it was a great value."
Room

6.4 "Rooms are ok."
Amenities

5.2 "Average amenities."

6.2 "62% considered the lobby entrance to be so-so."
Vibe

5.1 "Vibe was decent."

6.2 "62% considered the lobby entrance to be so-so."

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Overall rating

Based on 1,924 reviews

Location

9.9 "Terrific location."

10.0 "100% liked the proximity to shopping."

9.7 "Easily accessible by car, said 97%."

10.0 "Near to public transport, according to 100%."

9.7 "97% liked the proximity to sightseeing."
Food

9.0 "Food is to die for."
Service

9.0 "World class service."

9.1 "91% thought the service was very professional."

9.5 "95% found the staff to be very friendly."

7.0 "70% said the reception staff was great."
Bar and Beverages

8.9 "Bar is amazing."
Breakfast

8.5 "Breakfast is good."
Room

6.5 "Rooms are ok."
Amenities

5.8 "Average amenities."

5.6 "56% thought the building was acceptable."

6.1 "61% considered the lobby entrance to be so-so."
Vibe

5.7 "Vibe was decent."

6.1 "61% considered the lobby entrance to be so-so."
Comfort

4.5 "Not very comfortable."

3.9 "61% said rooms were small."

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Overall rating

Based on 583 reviews

Location

10.0 "Terrific location."

10.0 "100% liked the proximity to shopping."

9.9 "Easily accessible by car, said 99%."

9.9 "Near to public transport, according to 99%."

9.7 "97% liked the proximity to sightseeing."
Food

9.1 "Food is to die for."
Service

8.8 "Great service."

9.5 "95% found the staff to be very friendly."

8.8 "88% thought the service was very professional."

7.8 "78% said the reception staff was great."
Breakfast

8.1 "Breakfast is good."
WiFi

7.0 "Internet works."
Room

6.1 "Rooms are ok."
Amenities

4.3 "Bad amenities."

4.3 "57% thought the building wasn't nice."

1.0 "90% thought the facilities needed updating."
Vibe

4.0 "Vibe wasn't good."

1.1 "89% criticized the unstylish hotel."