With a stay at The Imperial Hotel, you'll be centrally located in Kowloon, steps from Nathan Road and iSQUARE. This hotel is close to Harbour City and Avenue of Stars.
Make yourself at home in one of the 225 air-conditioned rooms featuring refrigerators. Wireless Internet access (surcharge) is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare. Additional amenities include shopping on site and tour/ticket assistance.
Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities.
I visited for New Year and around that time the weather was cold and there is no heating system in the room. They sent an extra blanket and the blanket was the type of which is used by labors. The staff are also very rude. Visited a lot of places around the world but never seen such rude people. If possible, this hotel should be avoided.
Room/single is too small
Check in is efficient - This is important after a long flight and transit into HongKong. Hotel staff is helpful, friendly and courteous. The room key did not work on the 3rd day, and the reception sent a person up to check if i am still having problem with the new card key - Excellent attentiveness. I was pleasantly surprised - This is not usual for hotel in this category. No charges for 2 stay-in kids - This was one of my worries after shopping around a number of hotels. Excellent location in Tsim Sha Shui right across the MTR - Convenient.
unfortunately the hotel staff were not fully abreast of their city - e.g whether the flea market is available on Sunday, and the location of star house. Wrong information was given. Consistency of guest supplies is not there - Teabags and newspaper were not provided on certain days.
The Hotel room & the bath room look brand new & clean. The location is good, convenience for public transport. MTR, buses & airport bus just right opposite across the road. Easy to find the place.
The hotel front desk staff need to be more friendly, smile sweetly.
Great location within Kowloon, many sights within a few minutes' walk (Victoria Harbour!). Ferry terminal and subway station nearby. Small but good room with nice bathroom and great shower. Hotel staff friendly and helpful. 7-Eleven, post office and other supermarkets around the corner. Reliable WLAN/WIFI which is HK-$ 40 per 3 hours (3 different time models). All in all: a great base to discover Hong Kong!
WLAN/WIFI should be for free in hotels, I think. This would be my only suggestion. Everything was fine during my stay - thank you!
I enjoyed the accessibility of the hotel as it was right next to the MTR station of TST. It was located in the heart of Hong Kong and shopping was made easy as i carried most of my shopping to the hotel and then went out to shop for more items.
The Imperial Hotel is nice, but i believe that the price is quite expensive. Location was good but there are many stand-by people outside the hotel (prostitutes, black market people ) . The hotel should do something about the outside environment. Also the carpet has a funny smell, i suggest to get rid of the carpet and put tiles so the area remains clean.
Location of the hotel
The lady the tourist information desk was useless and not helpful at all! Defeats the whole purpose of having a desk there. Her personality also does not suit what she does. Coming from a country that is big on tourism her attitude left a lot to be desired.
Location is very good! Value for money!
1.Generally Hotel staff is little inflexible, e.g., no sugar for jasmine tea in room. 2. Email on contact id bounced.
It was not clean
the condition of our room is very poor for the price we pay, i will not use this hotel again
Close to center and easy transportation
run down feeling, old uncomfortable bed
There air in the room was smelly