Overview

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Grand Hotel Europa
Top Luxury Hotel

Suedtiroler Platz 2, Innsbruck, Tirol, Austria
+43 512 5931

£83+

Overall guest ratings

8.1/10 Excellent
Based on 2,104 reviews

Review highlights

  • 9.2
  • 8.3
  • 5.4
  • 5.2

Good to know

  • Accessible parking
  • Train station is close

Nearby

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    About

    Grand Hotel Europa features a free ski shuttle and puts you within a 10-minute walk of Tyrolean Provincial Museum and Galerie im Taxispalais. After relaxing in the sauna, guests can grab a bite to eat at Europa Stueberl, which serves lunch and dinner. A bar/lounge and a steam room are offered, and rooms at this luxurious hotel get the details right with iPod docks and bathrobes.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Storage available
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
    • Free ski shuttle
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 2,104 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "City centre within easy reach, said 99%."
      7.5 "Great parking, according to 75%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      7.1 "Lovely bar service, according to 71%."
      8.6 "Management was excellent, said 86%."
    • 7.9 "Good breakfast."
    • 6.1 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 5.8 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.4 "Average value."
    • 5.2 "Average amenities."
      5.8 "58% considered the lobby entrance to be so-so."
    • 4.5 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
      4.5 "55% criticized the plain hotel."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.8 "Disappointing wellness & sports facilities."
      4.7 "53% were unhappy with the sauna."
      0.2 "98% didn't like the fitness area."
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    Overall rating

    8.1 Excellent
    Based on 1,325 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      7.3 "Great parking, according to 73%."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 5.8 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 5.3 "Average amenities."
      6.2 "62% considered the lobby entrance to be so-so."
    • 4.9 "Value below average."
      2.4 "76% said the breakfast was too expensive."
    • 4.1 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      4.2 "58% criticized the plain hotel."
    • 3.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.7 "Disappointing wellness & sports facilities."
      0.2 "98% didn't like the fitness area."
      4.5 "55% were unhappy with the sauna."
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    Overall rating

    8.1 Excellent
    Based on 357 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
      7.5 "Great parking, according to 75%."
      9.5 "95% liked the proximity to shopping."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 7.9 "Good breakfast."
    • 6.3 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.6 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.2 "Average amenities."
    • 4.6 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 63 reviews
    • 9.1 "Terrific location."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 6.2 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 6.0 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.6 "Average value."
    • 4.4 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 357 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      7.5 "Great parking, according to 75%."
      9.9 "City centre within easy reach, said 99%."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 6.8 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 6.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.8 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.4 "Vibe wasn't good."
      3.4 "66% criticized the unstylish hotel."
    • 4.3 "Internet is poor."
    • 3.4 "Wellness & sports facilities were not very nice."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Train station is close"
    data provided by TrustYou

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