Pros (+) Location, views, service, beautiful water, and inclusive breakfast
Cons (-) Outsiders welcome on beach and kids a little loud at times
Latest deals for Na Balam Hotel
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£128
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Na Balam Hotel
- Private beach
- Snorkelling
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Reviews of Na Balam Hotel
8.2
Very good
1170 verified ratings
Wonderful
467
Very good
266
Good
199
Okay
81
Fair
82
Mediocre
28
Poor
47
Summary of reviews
Guests say
Guests consistently praised the hotel's prime location near Playa Norte and the peaceful atmosphere, making it easy to access both the beach and local attractions. Many appreciated the included breakfast, describing it as excellent and a great way to start the day. Cleanliness was also highlighted, with several guests noting well-kept rooms and public areas. However, there were repeated complaints about slow or unfriendly service, particularly at the beach club and during breakfast. Bed comfort received mixed feedback, with some finding the beds comfortable and others mentioning issues. Overall, the positives centered on location, breakfast, and cleanliness, while service was a notable area for improvement.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.2 out of 10
365 reviews
8 out of 10
1 review
9.2 out of 10
1 review
All reviews
Location
Calle Zazil-ha No. 118, 77400 Isla Mujeres, Quintana Roo
What's nearby
- Playa del Norte0.3 mi
- Aqua Adventures Eco Divers0.4 mi
- Isla Mujeres Harbour0.4 mi
- Dolphin Discovery1.9 mi
- Makax Lagoon2.3 mi
- Costa Occidental de Isla Mujeres National Park2.4 mi
- El Farito Dune2.4 mi
- Tortugranja3 mi
- Hacienda Mundaca3.3 mi
- Playa del Norte Isla Mujeres3.9 mi
- Garrafon Natural Reef Park4.3 mi
- Punta Sur4.8 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Licence number: 003-007-001607/2025
Essential information about Na Balam Hotel
Low season | High season |
|---|---|
July | July |
Cheapest month to stay with an average 0% drop in price. | Most expensive month to stay with an average 0% rise in price. |
Na Balam Hotel
Which month has the cheapest rates at Na Balam Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Na Balam Hotel is September, with an average nightly rate of £138. The most expensive month is December at £265 per night.
What is the cheapest day to book Na Balam Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Na Balam Hotel is Monday, with an average nightly rate of £147. The most expensive day is Tuesday at £193 per night.
How far in advance should you book Na Balam Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Na Balam Hotel, book around 2 weeks in advance. This could save you approximately 19% compared to booking last minute.
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FAQs when booking at Na Balam Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in Isla MujeresGood to know
Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
2.0 mi | Cancun | 17.6 mi |