Embassy Suites by Hilton Kansas City Plaza, Kansas City Hotels from £123

Guest reviews

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Couples
Families
Business
Solo

Overall rating

Based on 983 reviews

Pool

8.6 "Pool is good."
Bar and Beverages

8.3 "Bar is amazing."

8.5 "85% thought beverage prices were a great value."
Breakfast

8.0 "Breakfast is good."

10.0 "100% were happy with the price of the breakfast."
Service

7.7 "Good service."

8.2 "82% found the staff to be very friendly."

9.8 "98% were happy with the shuttle service."

7.4 "74% thought the service was very professional."

7.1 "71% were impressed by the valet service."
Location

7.3 "Good location."

9.4 "94% liked the proximity to sightseeing."

8.5 "85% liked the proximity to shopping."

10.0 "Easily accessible by car, said 100%."

10.0 "100% enjoyed the restaurants & bars nearby."
Comfort

5.0 "Average comfort."

0.2 "98% criticized the small bathroom."

1.7 "Air conditioning was criticized by 83%."
Room

4.6 "Rooms are not good."

3.5 "65% said rooms were dirty."

1.8 "82% complained about the bathroom."

0.8 "92% thought they were poorly maintained."

2.4 "76% found problems with the furniture."

0.2 "98% criticized the small bathroom."

1.9 "For 81%, the rooms looked old."

1.7 "Air conditioning was criticized by 83%."

0.9 "91% said the bathroom was dirty."

0.6 "94% had problems with the shower."

2.0 "80% thought the tv was sub-standard."

0.0 "100% were disappointed with the minibar."
Vibe

4.1 "Vibe wasn't good."

1.5 "85% criticized the unstylish hotel."

4.3 "57% didn't like the unstylish hotel."
Amenities

3.3 "Bad amenities."

3.4 "66% thought the building wasn't nice."

1.0 "90% complained about the elevator."

0.8 "92% thought the facilities needed updating."

2.0 "80% didn't like the architecture."
Cleanliness

3.2 "Generally quite dirty."

3.5 "65% said rooms were dirty."

2.3 "77% thought it was rather dirty."

0.9 "91% said the bathroom was dirty."

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Overall rating

Based on 373 reviews

Pool

8.5 "Pool is good."
Bar and Beverages

8.1 "Bar is amazing."
Breakfast

7.8 "Good breakfast."

10.0 "100% were happy with the price of the breakfast."
Service

7.8 "Good service."

8.3 "83% found the staff to be very friendly."

9.6 "96% were happy with the shuttle service."
Location

7.4 "Good location."

9.3 "93% liked the proximity to sightseeing."
Comfort

5.0 "Average comfort."

4.8 "52% said rooms were small."

0.2 "98% criticized the small bathroom."
Vibe

4.5 "Vibe wasn't good."

1.8 "82% criticized the unstylish hotel."
Room

4.2 "Rooms are not good."

3.2 "68% said rooms were dirty."

1.6 "84% complained about the bathroom."

0.9 "91% thought they were poorly maintained."

4.8 "52% said rooms were small."

2.6 "74% found problems with the furniture."

0.2 "98% criticized the small bathroom."

0.7 "93% said the bathroom was dirty."
Amenities

3.4 "Bad amenities."

3.4 "66% thought the building wasn't nice."

1.1 "89% complained about the elevator."
Cleanliness

3.0 "Generally quite dirty."

3.2 "68% said rooms were dirty."

2.0 "80% thought it was rather dirty."

0.7 "93% said the bathroom was dirty."

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Overall rating

Based on 550 reviews

Pool

8.5 "Pool is good."
Bar and Beverages

8.1 "Bar is amazing."
Service

8.1 "Great service."

8.7 "87% found the staff to be very friendly."

9.8 "98% were happy with the shuttle service."

7.5 "75% were impressed by the valet service."
Breakfast

8.0 "Breakfast is good."
Location

7.3 "Good location."

9.5 "95% liked the proximity to sightseeing."
Comfort

5.0 "Average comfort."

4.9 "51% didn't like the uncomfortable beds."

0.2 "98% criticized the small bathroom."
Room

4.4 "Rooms are not good."

3.1 "69% said rooms were dirty."

4.9 "51% didn't like the uncomfortable beds."

0.9 "91% thought they were poorly maintained."

2.0 "80% complained about the bathroom."

2.4 "76% found problems with the furniture."

2.3 "For 77%, the rooms looked old."

0.2 "98% criticized the small bathroom."
Vibe

4.3 "Vibe wasn't good."

1.7 "83% criticized the unstylish hotel."
Amenities

3.7 "Bad amenities."

3.5 "65% thought the building wasn't nice."

0.9 "91% complained about the elevator."
Cleanliness

3.1 "Generally quite dirty."

3.1 "69% said rooms were dirty."

2.8 "72% thought it was rather dirty."

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Overall rating

Based on 39 reviews

Service

7.6 "Good service."

7.9 "79% found the staff to be very friendly."
Location

7.5 "Good location."
Comfort

5.3 "Average comfort."
Room

4.5 "Rooms are not good."