Pros (+) Staff was very helpful.
Cons (-) Shower rods falling down. AC not working well, very humid in room and halls. Refrigerators turned off. Many normal breakfast items were missing.
2 stars
Holiday Inn Express & Suites Knoxville West - Papermill Dr
Photos of Holiday Inn Express & Suites Knoxville West - Papermill Dr
Overview
The newest addition to the Heart of Knoxville,is the Holiday Inn Express Hotel & Suites Knoxville West at Papermill! We are conveniently located to I-75/ I-40 at Exit 383, just a short drive to Downtown Knoxville, the University of Tennessee campus, Knoxville Convention Center, West Town Mall and Turkey Creek Shopping. With our World Class Service and many Knoxville Businesses, Restaurants, Shopping and Attractions minutes from our front door, you'll discover why our guests have selected us as their Preferred Hotel in Knoxville! This state-of-the-art Hotel features special in room amenities such as free high speed Internet access, Microwave and Refrigerator, 47" Flat Panel HDTVand Free Local Calls. Whether you are staying with us for Business or Pleasure, take time to relax and enjoy our indoor heated swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interest Companies:Pilot Corp, Flying J, Team Health & Bush Bros Universities:University of Tennessee, Pellissippi State & Knoxville College Hospitals:UT Medical, Fort Sanders, Parkwest & Mercy Health Partners Local Attractions:West Town Mall, Thompson-Boling Arena, Neyland Stadium, Knoxville Civic Coliseum, Regal Cinemas, Knoxville Zoo, Women's Basketball Hall of Fame, Three Rivers Rambler, Bijou Theatre, Tennessee Theater, Ijams Nature Center & Zuma Fun Center.
Latest deals for Holiday Inn Express & Suites Knoxville West - Papermill Dr
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Holiday Inn Express & Suites Knoxville West - Papermill Dr
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Services and conveniences
- Conference rooms
- Business centre
- Express check-out
- Meeting/Banquet facilities
- 24-hour front desk
Media and entertainment
- Radio
- CD player
- Flat-screen TV
- TV
Bathroom
- Hairdryer
- Toilet
- Shower
- Private bathroom
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Lift
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Dining
- Coffee machine
- Vending machine (drinks)
General
- Telephone
- Carpeted
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Pool
- Indoor pool
Reviews of Holiday Inn Express & Suites Knoxville West - Papermill Dr
8.2
Very good
295 verified ratings
Wonderful
169
Very good
40
Good
34
Okay
15
Fair
9
Mediocre
7
Poor
21
Summary of reviews
Guests say
Guests appreciated the clean rooms and friendly staff, highlighting the convenient location of the hotel. However, many expressed concerns about noise levels, especially from the highway, and the lack of modern amenities like USB ports. Some maintenance issues were also noted, which affected the overall experience.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.5 out of 10
226 reviews
7.7 out of 10
34 reviews
7.9 out of 10
3 reviews
All reviews
Pros (+) The actual room, lobby, bed, and layout are as good as many others in this same price range. The parking is adequate and the staff was friendly and helpful.
Cons (-) They didn’t have anyway to plug in USB devices into either a lamp or a base unit which is common in many hotels of this similar type. The location is both great for acces to the highway and frustrating because of the noise from it. The actual entrance from the road is also fairly congested most of the time and can be difficult to get into.
Pros (+) The hotel was very clean and conveniently located right off the highway. Check in and out was easy and breakfast had a good selection.
Location
6324 Papermill Drive, Knoxville, TN 37919
What's nearby
- Westwood2.8 mi
- Sequoyah Hills3 mi
- Knoxville College4.2 mi
- University of Tennessee4.5 mi
- Thompson-Boling Arena4.8 mi
- Neyland Stadium4.9 mi
- L&N Station5.1 mi
- Sunsphere Tower5.1 mi
- Medical Arts Building5.3 mi
- First Baptist Church5.3 mi
- Market Square5.4 mi
- Knox County Courthouse5.4 mi
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Holiday Inn Express & Suites Knoxville West - Papermill Dr
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Holiday Inn Express & Suites Knoxville West - Papermill Dr
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in KnoxvilleMost recommended
See most recommended stays in KnoxvilleGood to know
Value for money | 8.0 |
|---|---|
Distance to city centre | 5.2 mi |
Nearest airport | Knoxville McGhee Tyson |
Distance to airport | 9.1 mi |
Everything you need to know for your stay in Knoxville
Complete your trip
Popular destinations