Overview

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Hotel Shangri-la

75 Bandaran Berjaya, Kota Kinabalu 88819, Malaysia
+60 8821 2800

£32+

Overall guest ratings

7.8/10 Good
Based on 1,573 reviews

Review highlights

  • 9.2
  • 8.9
  • 8.8
  • 6.6

Good to know

  • Clean rooms
  • Accessible parking
  • Friendly service

Nearby

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    About

    Hotel Shangri-La Kota Kinabalu is just 4.7 mi (7.6 km) from the airport and offers a shuttle. For a bite to eat, guests can check out Tivoli, which serves Asian cuisine and is open for breakfast, lunch, and dinner. There's a bar/lounge, and rooms offer minibars and room service.

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    Amenities

    • Free Wi-Fi
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,573 reviews
    • 9.2 "Excellent value."
      9.3 "93% were happy with the price."
      10.0 "100% thought it was a great value."
    • 8.9 "Location is great."
      9.1 "91% liked the proximity to shopping."
      8.2 "Great parking, according to 82%."
      8.4 "City centre within easy reach, said 84%."
      10.0 "Near to public transport, according to 100%."
      8.3 "83% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      8.9 "Housekeeping was great, according to 89%."
      7.1 "71% were happy with the room service."
    • 8.0 "Generally very clean."
      8.0 "80% said rooms were clean."
      7.9 "79% thought it was clean."
    • 7.8 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      6.8 "Beds were acceptable for 68%."
      6.8 "Cleanliness of the bathroom was average, said 68%."
      6.7 "67% thought the bathroom was big enough."
    • 4.1 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 833 reviews
    • 9.2 "Excellent value."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 8.6 "Location is great."
      8.4 "City centre within easy reach, said 84%."
      8.4 "Great parking, according to 84%."
      10.0 "Near to public transport, according to 100%."
      8.4 "84% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      9.6 "96% enjoyed the restaurants & bars nearby."
    • 8.0 "Breakfast is good."
    • 8.0 "Generally very clean."
      7.9 "79% said rooms were clean."
      8.0 "80% thought it was clean."
      7.0 "70% said the bathroom was clean."
    • 6.5 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      6.9 "Beds were acceptable for 69%."
    • 4.0 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 267 reviews
    • 9.2 "Excellent value."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.6 "Location is great."
      7.9 "Great parking, according to 79%."
      9.2 "92% liked the proximity to shopping."
      8.6 "City centre within easy reach, said 86%."
    • 8.2 "Generally very clean."
      8.1 "81% said rooms were clean."
      8.2 "82% thought it was clean."
    • 8.0 "Breakfast is good."
    • 6.6 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      6.4 "Beds were acceptable for 64%."
    • 4.3 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 125 reviews
    • 9.2 "Terrific location."
      8.4 "Great parking, according to 84%."
    • 9.2 "Excellent value."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.3 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 6.8 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."

    Overall rating

    7.8 Good
    Based on 346 reviews
    • 9.2 "Excellent value."
    • 8.8 "Location is great."
      8.3 "Great parking, according to 83%."
      9.0 "90% liked the proximity to shopping."
      8.4 "City centre within easy reach, said 84%."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.2 "Generally very clean."
      8.4 "84% said rooms were clean."
      7.5 "75% thought it was clean."
    • 7.5 "Good breakfast."
    • 4.2 "Internet is poor."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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