Kota Kinabalu resorts

Pros: Room service is great, good private jetty, and good spa

Cons: The swimming pool is under renovation , but it didn't mark on booking.com ,jacuzzi and steam room were out of service during our stay, private beach is too small.

Pros: location and cleaness

Cons: the limited restaurent choice

Pros: Location and facilities were fantastic.

Cons: Not quite the relaxing time expected. Plenty of families having lots of fun and making vibrant use of all of the activities / facilities.

Pros: very very very very nice hotel

Pros: A Wonderful hotel with great view and good facilities. The best place in KK

Cons: No.

Pros: Staff is always very friendly. Fantastic place to stay, with very comfortable rooms. The new spa (Chi) is great.

Cons: Italian restaurant is quite expensive, while we did not think the food was very special. It missed the extra touch.

Pros: The food, the service and the staff was all excellent and our rooms were great.

Cons: We loved the hotel itself but we found the food, water and soft drinks way too expensive. Although there was a some live music in the bar at night, we would have liked some music or entertainment outside, perhaps on the beach or near the pools? We found that guests disappeared after dinner and we either went into town or had to go to our room to watch television.

Pros: Joined some hotel activities such as bird watching, cooking etc and played tennis. Relaxed at the swimming pool.

Cons: Checking in/out is too slow. Reception staff are not so efficient. The Managers are very nice though.

Pros: Paradise - had stayed at other Shangri-LA, Rasa Ria, and found Tanjung Aru to be equally wonderful.

Pros: Comfortable resort and very friendly staff. Tanjung wing rooms were clean and spacious with nice views.

Cons: Food and drinks were expensive especially when compared to the local prices.

Pros: I can use pacific facilites. It has many outdoor pool.

Cons: It has too small private beach

Pros: We had a great time. Club rooms and club amneties rock. The evening cocktail is something of very good quality.Location and overall property is awesome..

Cons: Old style tv even in the Club Rooms - Most of the Hotels have larger lcd screens now...Services at breakfast time in the lounge are extremely slow and the choice very limited...

Pros: Free hourly shuttle bus to and fro to KK town. Really convenient!! . Free WiFi service in the hotel lobby and the pool area. Good massage service but was slightly pricey. Spa staffs are very courteous.

Cons: Nothing!!!

Pros: The service and the room facilities

Cons: The quality and taste of in-room dining food

Pros: The sea view and the convenient services hotel provided.

Cons: I love staying in this hotel and this is not my 1st time staying. I am a bit disappointed because the room seems to be old and the window binding not in good condition. Toilet's room condition not very good.

Pros: Good location, friendly and helpful staff, great breakfast selection and good facilities.

Cons: At first we were given a poorly located room but this was changed without to many problems, the hotel food and drink is very expensive.

Pros: Staff were excellent and very friendly. Free upgrade to superior room with sea view.

Cons: Rooms are a little dated e.g. small old TV, stains on carpets.

Pros: Close to city and islands. Good and tasty food.

Cons: Knowledge of hotel staff poor.

Pros: Excellent facilities, good location and value for money

Pros: The location was good. Although Shangri La Tanjung Aru would have been just as good on hind sight. Regretted choosing Sutera Harbour.

Cons: Initially given a supposed sea view room which actually had view of child pool and trees. We had to complain and they changed us. We had to trawl with all our luggage and child. On the last day of our stay we had no hot water and the electrcity blew out (didn't bother to fix this) because of a faulty iron which they provided. There was no iron or ironing board in our room when we arrived.

Pros: convenience, next to the harbour, easy access to boats and islands

Cons: pools were too basic, not deep. more for kids

Pros: Beach, sea, relax free easy and the outdoor activities. Rather far to travel to the water sport centre.

Cons: Room come with Breakfast for 2 only. Hotel should consider for those family with younger children <12 years will be nice. Not much choices for other food and price is expensive compare to KK city town area.

Pros: Food and facilities were Ok. Great beachside massage. Staff try hard and are friendly but poor training and non-existent management overwhelm any efforts they might make.

Cons: Poor maintenance. Dreadful service. Like almost everything tourism-related in Sabah (except street food, which is brilliant and cheap), seriously overpriced for the level of service and quality. Food was bland and laughably over-priced when compared to local restaurants. Isolated location means you are stuck here far from the 'real' Sabah experience.

Pros: The staff tried hard and were very courteous

Cons: I picked up a gastric virus and spent the whole time in my hotel room. My fiancee stepped on a rusty nail (which was not rectified after the incident) and we had to make a trip to the local doctor for a tetnus etc (not ideal for me as i was really not well). Everything in the room looked nice but was not well built, i.e. everything was slightly loose. We booked a Spa suite to end our honeymoon and was disappointed with the Spa Suite wing. It is located approx 1 mile from the main wing (not 400m as stated on their website!!) and the only way to access the main resort after dark is by shuttle bus. Again not ideal if not feeling great. The dining options at the spa suite block is very poor (Dive Bar One).

Pros: Pool Villa - Location, location, location! Staff very friendly and trying to be helpful. Good choice at breakfast, but slow keeping up with demand - often ran out of items (fruit, yoghurt, bread etc).

Cons: The Pool Villa had kitchenette with hob, fridge/freezer, sink, kettle and lots of cupboard space - lovely! But there were only a few plates, 4 cups/saucers and 4 glasses, 4 tablespoons, 4 teaspoons and 4 forks. That's it. No saucepans or knives - not even a butter knife! When we challenged staff we were told that we are only supposed to do "light cooking eg soups" - without soup bowls and saucepan?! Not good. We also had to "fight" to get a parasol (which was clearly shown in their brochure). Needless to say, we bought essentials ie can opener, corksrew, sharp knife, scissors etc at reasonable cost from supermarket (own transport recommened - 15 min drive from resort, although shuttle service is provided). Also, we think it was overpriced

Pros: It was the complete package excellent location and range of resturants.

Pros: very relaxing with a nice beach

Cons: The water tap was broken and the toilet and half of the living area became wet.

Pros: We liked special the choices of restaurants and the excellent quality of the food. Also the setting of the whole complex is excellent

Cons: We could not found anything negative about our stay

Pros: The food & beach

Cons: No

Pros: First class beach,and good choice of restaurants

Cons: nothing

Pros: Location and staff was good , but rooms need to be up graded. Room service food very bad.

Cons: WiFi very slow, breakfast food,

Pros: very nice and friendly staff, resort is very good of view, nice swimming pool. special thanks to lovely Rony- manager. thanks to introduce sabah's travel information n show us around.

Pros: For me the staff is very polite. Very good customer service but for my 3 lovely children of course their attraction is the swimming pool and the slide.

Cons: The pool should surrounding more with big trees so it not too hot.