Hotel Istana Kuala Lumpur City Center, Kuala Lumpur Hotels from £51

Guest reviews

Based on 4,933 reviews

Location

9.6 "Terrific location."

9.9 "99% liked the proximity to shopping."

9.9 "Near to public transport, according to 99%."

9.9 "99% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."

9.7 "City centre within easy reach, said 97%."

9.8 "98% thought it was easy to get to the train station."
Service

9.0 "World class service."

9.7 "97% found the staff to be very friendly."

7.5 "75% said the reception staff was great."

7.9 "79% thought the service was very professional."

8.5 "85% were happy with the room service."

9.5 "95% said the recreation staff was great."

8.8 "88% found the restaurant service to be one of the best."

8.0 "Management was excellent, said 80%."
Breakfast

8.9 "Breakfast is good."
Food

8.6 "Food is delicious."

8.3 "83% loved the menu selection."

8.5 "85% were happy with the price."

7.1 "Yummy desserts, said 71%."

9.7 "97% enjoyed the snacks that were offered."

7.0 "70% loved the dining experience."

9.6 "96% enjoyed the side dishes."
WiFi

5.9 "Internet is average."

5.2 "52% thought the wifi quality was ok."
Room

5.7 "Rooms are ok."

5.6 "Only 56% said rooms were clean enough."

5.4 "Beds were acceptable for 54%."
Vibe

4.5 "Vibe wasn't good."

1.2 "88% criticized the unstylish hotel."

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Based on 2,219 reviews

Location

9.6 "Terrific location."

9.8 "98% liked the proximity to shopping."

9.8 "Near to public transport, according to 98%."

9.9 "99% liked the proximity to sightseeing."

9.5 "City centre within easy reach, said 95%."

10.0 "100% enjoyed the restaurants & bars nearby."
Breakfast

8.9 "Breakfast is good."
Service

8.8 "Great service."

9.5 "95% found the staff to be very friendly."

7.4 "74% said the reception staff was great."

7.9 "79% thought the service was very professional."
Food

8.8 "Food is delicious."

8.2 "82% loved the menu selection."

7.6 "Yummy desserts, said 76%."
WiFi

5.7 "Internet is average."

5.1 "51% thought the wifi quality was ok."
Room

5.6 "Rooms are ok."

5.6 "Beds were acceptable for 56%."

5.5 "Only 55% said rooms were clean enough."
Vibe

4.1 "Vibe wasn't good."

1.1 "89% criticized the unstylish hotel."

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Based on 1,381 reviews

Location

9.6 "Terrific location."

9.9 "99% liked the proximity to shopping."

9.9 "Near to public transport, according to 99%."

10.0 "100% enjoyed the restaurants & bars nearby."

9.5 "City centre within easy reach, said 95%."

9.9 "99% liked the proximity to sightseeing."

9.8 "98% thought it was easy to get to the train station."
Service

8.9 "Great service."

9.6 "96% found the staff to be very friendly."

8.0 "80% thought the service was very professional."

7.7 "77% said the reception staff was great."
Breakfast

8.8 "Breakfast is good."
Room

6.3 "Rooms are ok."

5.7 "Only 57% said rooms were clean enough."

5.3 "Beds were acceptable for 53%."
WiFi

6.2 "Internet is average."

5.5 "55% thought the wifi quality was ok."
Vibe

4.4 "Vibe wasn't good."

1.2 "88% criticized the unstylish hotel."

Based on 394 reviews

Location

9.6 "Terrific location."

9.9 "99% liked the proximity to shopping."
Service

9.0 "World class service."

9.8 "98% found the staff to be very friendly."

7.6 "76% said the reception staff was great."

8.0 "80% thought the service was very professional."
Breakfast

8.8 "Breakfast is good."
Food

8.4 "Food is delicious."
Cleanliness

6.2 "Average cleanliness."

5.7 "Only 57% said rooms were clean enough."
Room

5.8 "Rooms are ok."

5.7 "Only 57% said rooms were clean enough."

5.2 "Beds were acceptable for 52%."
Vibe

4.2 "Vibe wasn't good."

1.0 "90% criticized the unstylish hotel."

View all review categories

Based on 937 reviews

Location

9.7 "Terrific location."

9.9 "99% liked the proximity to shopping."

9.9 "Near to public transport, according to 99%."

10.0 "100% enjoyed the restaurants & bars nearby."

9.9 "99% liked the proximity to sightseeing."
Service

9.2 "World class service."

9.8 "98% found the staff to be very friendly."

7.7 "77% said the reception staff was great."

8.3 "83% thought the service was very professional."
Breakfast

8.8 "Breakfast is good."
Food

8.3 "Food is delicious."
WiFi

5.9 "Internet is average."

5.3 "53% thought the wifi quality was ok."
Room

5.0 "Rooms are ok."

5.1 "Only 51% said rooms were clean enough."

5.4 "Beds were acceptable for 54%."
Vibe

4.3 "Vibe wasn't good."

1.1 "89% criticized the unstylish hotel."