Overview

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Hotel Royal Kuala Lumpur

Jalan Walter Grenier, Kuala Lumpur 55100, Malaysia
+60 321 486 888

£34+

Overall guest ratings

7.7/10 Good
Based on 5,572 reviews

Review highlights

  • 9.4
  • 7.1
  • 5.9
  • 4.0

Good to know

  • Great shopping

Nearby

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    About

    Putting you within a 10-minute drive of Petronas Twin Towers and Petaling Street, Hotel Royal Kuala Lumpur offers an airport shuttle (available on request) for MYR 200 per vehicle. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Makan Makan Coffee House, which serves international cuisine and is open for breakfast, lunch, and dinner. A fitness center and a steam room are other highlights at this Edwardian hotel, and rooms offer 24-hour room service and minibars.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Cable or satellite TV
    • Facilities for disabled guests
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    Based on 5,572 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      8.1 "Easily accessible by car, said 81%."
      9.9 "99% liked the proximity to sightseeing."
      7.6 "76% thought parking was inexpensive."
    • 7.1 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 5.9 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 5.2 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 5.2 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 4.0 "Pool is below average."
      1.5 "Dirty pool, said 85%."
    • 2.4 "Disappointing wellness & sports facilities."
      1.8 "82% didn't like the fitness area."
      1.6 "84% were unhappy with the sauna."
    • 2.3 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 2,117 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      8.0 "Easily accessible by car, said 80%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Good service."
      5.4 "54% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
      6.1 "Housekeeping was ok, according to 61%."
      6.1 "61% thought the management was tolerable."
    • 5.8 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 5.1 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 4.9 "Breakfast is below average."
    • 3.7 "Pool is below average."
    • 2.2 "Disappointing wellness & sports facilities."
      1.6 "84% didn't like the fitness area."
    • 2.0 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 1,894 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "Easily accessible by car, said 80%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Good service."
      5.2 "52% said the reception staff was ok."
      5.4 "Only 54% thought the service was professional."
      5.9 "Housekeeping was ok, according to 59%."
    • 5.9 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.7 "Food is average."
    • 5.5 "Breakfast is mediocre."
      5.9 "Breakfast prices were ok, according to 59%."
    • 4.7 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      2.5 "75% thought they were poorly maintained."
      2.8 "For 72%, the rooms looked old."
      2.4 "Air conditioning was criticized by 76%."
      1.9 "81% found problems with the furniture."
      3.0 "70% said the bathroom was dirty."
      3.4 "66% had problems with the shower."
      4.0 "60% thought the tv was sub-standard."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
      2.8 "For 72%, the lobby entrance was sub-standard."
      2.8 "72% complained about the elevator."
    • 4.3 "Not very clean."
      4.4 "56% said rooms were dirty."
      3.0 "70% said the bathroom was dirty."
    • 3.7 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 3.7 "Pool is below average."
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    Overall rating

    8.0 Good
    Based on 557 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
      9.9 "Near to public transport, according to 99%."
    • 8.4 "Good value."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 5.8 "Average comfort."
    • 5.7 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
    • 2.3 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 1,002 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Service is ok."
      5.4 "54% said the reception staff was ok."
      5.4 "Only 54% thought the service was professional."
      5.9 "Housekeeping was ok, according to 59%."
    • 5.9 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.0 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      5.0 "Only 50% said rooms were clean enough."
      2.6 "74% thought they were poorly maintained."
      2.7 "For 73%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      2.7 "Air conditioning was criticized by 73%."
      3.1 "69% said the bathroom was dirty."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      2.7 "For 73%, the lobby entrance was sub-standard."
      1.2 "88% thought the facilities needed updating."
    • 3.7 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 3.7 "Pool is below average."
    • 2.5 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great shopping"
    data provided by TrustYou

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