Pullman Kuala Lumpur City Center features 445 rooms and suites and 157 fully serviced apartments. Facilities include an outdoor swimming pool, tropical garden, fitness centre, spa, kids club, and an exquisite line up of 6 restaurants and bars. It also has1,500 m2 of meeting space, which includes a Grand Ballroom and 9 function rooms with natural lighting.
The lobby and rooms were lovely. The F&B was great also.
The keycard entry to the rooms failed to work on almost every occasion though so this was a fairly annoying issue that was never addressed by the front office staff. Another issue that came up was when I asked on more than one occasion to extend my stay the fact that the hotel was in fact fully booked and therfore could not take my booking was never mentioned. I found this very frustrating and unhelpful.
I found the location excellent & the facilities were great including the in-room dining. Staff were very helpful & courteous.
the hotel location is very good , excellent front desk and concierge service , the hotel staff are very wellcoming and helpfull
everything was nice
the one bed room is very good for family travelling with kids , availability of guest laundry is excellent.... please use it.
The internet conection was so good
When checking in, the staff are extremely nice.But once checked in, any request for service is extremely delayed.Improve on this attitude, please.
Delayed service. Requested service comes late
Executive room large and comfortable. Executive lounge staff warm and friendly.
The hotel staff were kind and helpful.
The staff are very friendly.