Daily cleaning, installation of cabin HEPA filters on flights to Lausanne
easyJet, British Airways and SWISS have waived their change and cancellation fees on flights to Lausanne. Confirm policies on booking site.
You cannot fly directly to Lausanne. KAYAK recommends you fly to Geneva Geneve-Cointrin (GVA) (31.75 mi from Lausanne). From there you can hire a car or take a taxi.
The closest airport is Geneva Geneve-Cointrin (GVA) (31.75 mi). Other nearby airports are Belp (BRN) (49.07 mi), Chambéry (CMF) (70.89 mi) or Basel All airports (EAP) (84.55 mi). KAYAK recommends you fly to Geneva Geneve-Cointrin.
|Flights from Edinburgh||2h 10m|
|Flights from Birmingham||1h 46m|
|Flights from London||1h 42m|
|Flights from Manchester||1h 54m|
|Flights from Bristol||1h 40m|
The cheapest airline ticket to Lausanne from United Kingdom in the last 72 hours was £22 one-way, and £119 round-trip on the route Birmingham to Lausanne. The most popular route is London to Lausanne, and the cheapest ticket found on this route in the last 72 hours was £46 round-trip.
Geneva Airport is 32 miles from the centre of Lausanne. View on map.
Most visitors from United Kingdom need to provide a negative COVID-19 test result and/or quarantine to enter Lausanne. Travelers who will enter Switzerland via airplane are required to fill out the Entry form. Children must also fill out the form or the adult traveling with them may include them on their entry form.
A person planning to visit Switzerland is advised to visit Travelcheck to check if entry to the country is possible. More details can be found here.
Read more about travel restrictions for Lausanne
Visitors from United Kingdom will need to quarantine for 10 days upon entering Lausanne.
Visitors from United Kingdom must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Lausanne.
Current regulations for vaccinated travelers to Lausanne: most visitors from United Kingdom may enter Lausanne but may still need to provide proof of negative COVID test.
Travel Declaration Form
Masks: Required in public spaces, enclosed environments and public transportation.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Lausanne.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Lausanne is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Lausanne with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Lausanne up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Regular updates during flight. Food!"
Pros: "Boarding well organised, cfrew friendly."
Cons: "Announcements too frequent and very loud."
Pros: "Amazing customer service from the moment we arrived at the airport, throughout the checkin process and on the plane. Really extraordinarily amazing given that it was the Saturday of half-term. Cannot praise highly enough."
Cons: "I canot think of any single fault at all."
Pros: "Crew are always pleasant and know how to smile"
Cons: "Air con started out super hot then went rather chilly!?"
Pros: "Great boarding decent legroom"
Cons: "Good all round - no entertainment but it’s short haul so expected"
Pros: "This plane was alot older then other planes owned but the cabin was still new, legroom brill, clean cabin and excellent staff. We were kept fully informed of the extra safety procedures needed in regards to de-ice the plane before takeoff."
Cons: "Would have rathered a new plane, and to land ontime but only 20 mins late."
Pros: "Comfortable, friendly service on the plane."
Cons: "Connection issues from previous flight. Connecting ground staff didn't seem to have their game together. In all fairness, it was after midnight and I don't think it was connected to the Aegean airline. More like airport security."
Cons: "Could not check in online"
Pros: "Late at the airport but they managed to get us all through and boarded on time"
Cons: "Too many steps especially at Birmingham"
Pros: "Left on time. Arrived on time. Clean. Everything worked. Competent and friendly crew. Great price. Yes, we definitely would fly with Jet2 again."
Cons: "Really packed us in. Crew kept on offering items for sale. But, it is a deeep discount carrier so we were not surprised."
Pros: "Good flight (when we eventually got airborne. Friendly cabin crew"
Cons: "Last minute gate changes at Heraklion meant lots of confusion & frustration plus late departure. Edinburgh airport is a joke since its recent upgrades, plane sent to wrong bay caused delays getting off then baggage handlers are slow beyond useless, seem to think they are doing everyone a big favour & will do things when it suits them. No help or information from airport staff who promptly vanished at the 1st sign of trouble. Edinburgh airport really needs to have a long hard look at itself."
Pros: "Nice clean plane. Short flight good check in, comfortable seat. Nice staff"
Cons: "No entertainment"
Cons: "Timing and space"
Pros: "Crew were polite, better than on the outward flight from Paris CDG to Leeds, but seemed more interested in chatting to each other than to reassure passengers about the long delays. Once underway, the flight progressed well."
Cons: "When a 30 minute delay was announced (13.45 instead of 13.15), I was fairly philosophical. However, we didn't board until 13.45. Once settled in our seats, another 25 minutes went by when the plane did not move. No information's given. I asked a member of the cabin crew what was going on who said she didn't know anything. I then heard her ask (presumably the captain) on the intercom if he could make an announcement as 'passengers were enquiring' We were then informed that we would have a further delay of up to an hour. We eventually took off at 16.00, over two hours after scheduled time. Thank goodness, I had left plenty of time for my connecting train. I was equally unimpressed for different reasons with Jet2.com on the outward flight on 12 July. I will not be flying with them again."
Pros: "I actually found the seat quite comfortable, compared with other low-cost airlines. I was glad that i could take my hand luggage onto the plane, allowing me to exit without having to wait at the carousel. There was plenty of space in the overhead locker. I liked the sense of humour in the announcements - it proves that even serious things can be said in a pleasant manner"
Pros: "Last minute booking from Alicante, amazing seat allocation and the flight arrived 35 minutes early."
Cons: "Shame Leeds wasn’t ready for us, took far too long to access the terminal and queue at passport control was a joke. Landed feeling great, now I’m ticked off."
Pros: "excellent legroom"
Cons: "Nothing. Superb flight."
Pros: "On time."
Cons: "Charge to ensure you keep your free hand luggage in the cabin. Security delays at Belfast."
Pros: "First holiday with Jet2 and really impressed. My only tip would be to book a meal, as pre-booked meals are served first and the non-booked sandwiches ran out by our row. Will fly with them again."
Pros: "Decent legroom"
Cons: "Having to turn off electronic equipment for take off and 30 mins before landing. Ridiculous as all other airlines now agree this is pointless."
Pros: "Boarding was relatively painless. Although as always we seemed to end up in the crèche part of the cabin."
Cons: "Having to switch off all electronics while the seatbelt sign is on believe bags in the last century. Even a kindle! This is just ridiculous."
Pros: "New plane. Great legroom. Generous luggage allowance. Pleasant crew."
Pros: "Short check in, good leg room in seats"
Cons: "Overpriced food"
Pros: "Delayed boarding, taking off, landing, and then getting from plane to gate"
Pros: "Have drag A1 do great space, all in timd"
Pros: "What a breath of fresh air. Simple no frills service but very friendly attentive staff. Can't quite say why but 100 times more pleasant than a Ryanair flight!"
Pros: "Everything, staff the whole package faultless, well done !!!"
Pros: "First time iv used jet2 and I will again"
Pros: "Great flight, super low price. Overall great value. Also the cabin staff were great. The flight was quite empty so we had a bit of a blether"
Cons: "Nothing was wrong with the flight, aircraft or service. Only one star for food cos I didn't order, and for entertainment as there was none. Wasn't expecting for £80"
Cons: "temperature too cold on return flight from Faro, especially having been in hot weather for 16 days"
Pros: "Everything ran smoothly"
Cons: "The constant talking on the overhead trying to sell something (food, donations, duty free) and then the stewardess didn't make it to the back to hand over landing cards."
Pros: "- Flight was on time, yet they pad the timetable to make it difficult to be late. - Aircraft was relatively clean considering this was its 4th flight of the day, and the fact it's 29 years old. - More laid back then EZY and FR as they allow a reasonable turnaround time."
Cons: "- Seat assignments don't always make sense, we were split up even though there was an empty row behind us. - Shortly after takeoff passengers moved into the extra legroom seats without paying. - Constant attempt to sell things to you, scratch cards, overpriced drinks etc."
Pros: "On one of the busiest weekends for flying it was perfect..... the plane the staff and the flight"
Cons: "The food was expensive and not great"
Pros: "Convenient flights. Friendly staff. Excellent price."
Cons: "Older aircraft means electronic devices can only be used while cruising. Long queue for bag drop due to many flights leaving at once."
Pros: "Friendly, polite crew and clean aircraft both ways."
Cons: "Poor entertainment and lack of holder on seat in front to hold magazines, phone, iPad etc."
Cons: "This is a buckle and fine airline. I went to check in online the day before my flight and added a checked bag for each passenger. The website did not work well and it ended up booking 2 bags each and charging me for two each. When I arrived at the airport they said I had not checked on online and had to pay extra for checking in at the airport. I asked for a manager who said there was no record of me going online. That was odd because I booked and paid for my bags online the previous day while I was checking in.they said I had to write a letter to get back my extra baggage fees I was charged in error. I doubt I will ever see that money again."
Pros: "Good service and price"
Cons: "Poor food selection"
Pros: "Fast, efficient boarding. Helpful cabin staff."
Cons: "Uncomfortable seats that don't recline and seat back pockets have no "give" to fit your personal items."
Pros: "For some reason there were only 14 people on the plane. Wish all flights were like that!"
Pros: "Plenty of drinks, friendly crew, helpful to couple travelling with child"
Cons: "Ran out of food crew suggested should preorder if wanted food on a return flight, little legroom seats as expected on budget airline. Flight delayed although not airline fault"
Pros: "Fast and efficient boarding, pleasant crew, clean toilets"
Cons: "Uncomfortable seats"
Pros: "Quiet flight so plenty space Punctual"
Cons: "Old aircraft noticeably nosier"
Pros: "Controlled boarding by seat rows so it isn't a mass brawl I've experienced elsewhere. Ample opportunities to buy food/drink and not too extortionate if you compare to airport/hotel prices rather than high street. Seats roomy enough for a 6ft person."
Cons: "No cushions or movable head rests. Brink a cushion or a rolled up jumper."
Cons: "No bag drop Yes temperature cold going out and too hot on return flight"
Pros: "Board aircraft as per row you are sitting in."
Cons: "Why do people queue when they board the aircraft by row number and you have a booked seat anyway then don't get out the way when it's not even their row that has been called."
Pros: "The cost"
Cons: "Cabin temps tend to fluctuate"
Pros: "Seats good"
Cons: "Onboard temp fluctuates to be uncomfortably cold at times. This has happened on two previous flights, on one occasion some passengers were wearing their hoodies it was so cold. Complained via email but received an arrogant 'shrugged shoulder' response"
Pros: "Got there"
Cons: "Luggage did not get there. Still is missing. No food. No complementary beverage offered period. Lousy all around."
Pros: "Our flight was good"
Cons: "The bag drop off was awful, we queued 3 times and every time we got to the front the machine stopped working. Not enough staff to help solve the computer issues as there was one member of staff across all the drop in machines. Very frustrating to have to continually join new queues."
Cons: "Never took the fly"
Pros: "Got there safely"
Cons: "Long lines to board. Take a bus from the terminal to the plane. Walk up a lot of stairs to get on the plane. No free bottled water or soft drinks. Ten minutes before landing they gave me tap water."
Pros: "Ease of boarding"
Cons: "When I reserved in Kayak it said it included luggage!! I was charged 65 pounds!!! I need a regund for this!!!! Please let me know what to do!!"
Cons: "You had to pay for your drinks and snacks on the plan."
Cons: "same as above"
Pros: "It was short and fine"
Cons: "not much room. cant explain the boarding. too complicated and required going down stairs."
Cons: "They lost my bag! I was waiting for this ski trip for a year, and they lost my snowboard bag. It is still in London and I'm at Avoriaz, waiting for a driver that god knows when will come."
Cons: "12 hour delay. Very disappointed with British airways"
Pros: "Easy trip, well managed, efficient"
Cons: "No drink or snack unless you pay for it"
Cons: "Freezing cold cabin"
Cons: "You charged me for coffe after flying all night"
Cons: "Please include a complimentary tea and/or snack."
Pros: "Same as above"
Cons: "Same as above"
Pros: "Did not like that I had to buy a coke. Like common really?"
Cons: "I always expect water to be handed out, but I guess this flight was too short so I had to ask for a cup of water. That's all. Not a big deal. They brought me water."
Pros: "I booked tickets,6 weeks before the flight,but the day of departure, I was told those tickets could not be issued until I was oblidgd to pay a huge sum,3 times of my orignally paid on the line,6 weeks before,or I would miss this flight. Complicated and stressful experience for me on this day of my departure!! I was scared. Now , after my return, I contact the BRITISH AIRWAY,and the reception lady was very helpful, eventually found out their system had a problem that day,so now she promised to refund me."
Cons: "Please make your system work smoothly,"
Pros: "Quick and painless"
Cons: "very crowdy with suitcases on the board"
Cons: "Crew was so super excellent and friendly."
Pros: "Was a short flight so .. It was ok !"
Pros: "Very professional staff"
Pros: "The price! BA direct was twice the amount. Traveling with three adults can get costly"
Pros: "Polite and helpful"
Cons: "Lost my bag with items in it that are irreplaceable."
Cons: "Very very late. So much for British punctuality."
Pros: "It was short"
Pros: "Crew was really helpful and nice. Quite flight, very comfortable. I would really recommend this airline! First time taking it and was a little worried cause of some reviews but it was totally worth it. I'm very picky with this type of things and I do not regret taking it!"
Pros: "Everything was fine."
Pros: "Lunch salad! Great idea. Mini forks too cute to stand."
Cons: "The gate not being announced until 20 minutes before boarding. However, this probably wasn't BAs fault."
Pros: "The biscuits were great."
Cons: "There was no announcement for boarding. The gate (and terminal) changed last minute, and I had to run from my connecting flight to make it, then had to wait while the gate information finally displayed, 20 min before takeoff. Very unpleasant experience and highly disorganized, without so much as an apology."
Pros: "See overall comments"
Cons: "luggage didn't arrive and not able to track it or contact the airline"
Pros: "The snack sandwiches were yummy."
Cons: "I specifically asked for a window seat, and they gave me the last row of the plane, which had no window. This is not too big of a deal, but I love looking out the window while flying. This was an especially turbulent flight, so not having a window for frame of reference gave me motion sickness. They should tell people this is a "window" seat!"
Pros: "Flight left on time Short flight time relative to expected Very good pilot communication and crew Exit row seats were great"
Cons: "Exit row seats had old screens Food did not have a no cheese option, my husband does not eat dairy and both chicken and pasta had cream sauce and cheese. Turbulence seemed worse than usual, in winter it is always bad over sectioms of the atlantic"
Pros: "Everything was perfect. Thank you!"
Cons: "lost my luggage for no good reason"
Cons: "Quality just feels very cheap, seems to cut a lot of corners."
Pros: "Everything was perfect !!"
Cons: "Hate BA."
Cons: "no tv"
Pros: "Due to fog in Geneva our flight was delayed. The crew were magnificent and the Captsin outstanding."
Pros: "Personell helpimg mobility impaired travellers were wonderful"
Cons: "Airport is poorly equipped to handle more than 2-3 mobility impaired travellers at a time, information desk personnel very indifferen t (fellow travellers had more information and were more helpful)t, inadequate signage for how to navigate to the train between terminals, filthy bathroom, outrageous parking garage fees."
Pros: "Quick and efficient boarding"
Cons: "My headphones and audio were not working."
Pros: "It got us there in good time."
Cons: "Bit of a cattle car, but that's sort of what you expect."
Pros: "Great crew, great service!"
Cons: "All went well"
Cons: "Major delay."
Pros: "Being given £21 for breakfast after being ignored the previous evening when flight cancelled."
Cons: "Flight was initially delayed by 2.75 hours ( note not breaching crtitical 3 hour mark). Then cancelled at 10 pm and then extremely badly informed about next steps. No hotels made available ; pretty much ignored to make own arrangements. Appalling lack of communication. Staff did not appear to know or communicate process, especially to foreign and elderly passengers. Shabby, but hope Eu(!) compensation will smooth the way."
Pros: "The price"
Cons: "The atmosphere. Lots of hens and bachelors partys. Lots of drinking in the plane."
Pros: "Seats are comfy and more leg space"
Cons: "Boarding is horrible.. Waited in a small room for more than half an hour. No chairs to sit."
Pros: "Clean plane, efficient service"
Cons: "Speedy boarding onto a bus at Vienna - with all the other passengers joining, so no extra benefit."
Cons: "my flight back from Copenhagen was delayed for over 6 hours and I was highly disappointed"
Pros: "I had booked the Flexiplus service well in advance, when the prices were not too high. Less than 24 hours before the flight I changed my date at no extra charge. The ticket allowed me Fastrack access through the crowded Luton Airport security with minimal delay. For boarding, the gate was well segregated and I was given priority service the moment I arrived. The flight was delayed due to fog and we were kept well informed even after we had boarded. After a further delay due to fog, the cockpit was opened and passengers allowed to show their children the cockpit. The crew were always very polite and welcoming and kept everyone in good spirits. During the flight we were kept informed of progress. The front seats were also a bonus."
Cons: "From experience and true of this flight too, the Easyjet Plus check in queue is often slower than the other queue. Use the advantage for Security and boarding, but not for check - in !"
Pros: "Crew was nice as usual"
Cons: "Lot of people couldnt carry their hand luggage so I was all journey with my laptop + jacket + hand bag in my mini seat, so at the moment I opened the table I couldnt move at all. Thanks god it was 2 hrs flight"
Pros: "Big fan of easyJet"
Cons: "Be good as you are."
Cons: "Basic seats and late fligjt"
Pros: "The staff was really nice and on time"
Pros: "The crew was polite and helpful."
Cons: "Our flight was delayed every 2 hours for a total of 6 hours. After a long trip from the US to London, we were disappointed to sit in the London airport for an extra 6 hours."
Cons: "Bus at arrival"
Pros: "On time, great price."
Cons: "Boarding call announcer was very soft spoken, we could not tell who was supposed to be queuing up."
Cons: "Loud passengers"
Pros: "On time flight Efficient"
Cons: "Computer system broke down Seats do not recline at all"
Pros: "Quick and convenient"
Pros: "Good price"
Cons: "Minimal leg rooml"
Cons: "The delay and lack of free drink"
Cons: "Really hard to land past 10pm with 2 young children. Over 3 hours delayed."
Pros: "Short flight"
Pros: "Delay in boarding for no explained reason"
Pros: "Daniel the long stay car park bus driver a real gem. he told us where he would drop us off, to ask anything we did not know ( that is if we knew we did not know) and best of all he told us were to find the pick up point when we returned."
Cons: "I did not like going to the long stay carpark north terminal it adds quite a few additional minutes on my journey, I usually use the LtP in south terminal . Also very few spaces left in zone Z even at 6 am!!! I only had hand luggage and I could not see any escalators so I had to wait for lift which was daft. Then as I had already checked in had to ask where to go next...."
Pros: "Ok flight"
Cons: "Speedy boarding was shambles"
Pros: "It's easyjet so no expectations really"
Pros: "Almost everything I saw was smooth, friendly, and easy. Polite staff, pleasant plane time, etc."
Cons: "My Geneva to London (Stansted) flight was delayed. While there were at least two other Easy Jet planes which could have taken me to London due to no-shows, the staff told me the flight lists were lost. So I got home 4 hours late, and two Easy Jet flights landed in London with empty seats. Even if the flight is fully booked, please implement a stand-by list so passengers in this common situation can fly in the place of no shows. The poor review is because of this failure and because Easy Jet got me home 4 hours late. Otherwise pleased."
Cons: "No air conditioning. Seats uncomfortable and cramped"
Pros: "Head Stewardarriving over 1 hr lare"
Pros: "In general i'm a big fan of Easy jet, nothing to claim in general"
Cons: "with the cancellation i had minimal services from airline. Very very poor hotel, transport to be organised on my own, same with food but all covert by easyjet at the end..... i was really badly impress, being a frequent traveller, about the quality of hotel, the worst since years ..."
Pros: "Text messages on flight status and boarding procedure"
Pros: "The hot tea"
Cons: "The noisy children they were not controlled by there perants"
Cons: "Overbooked flight"
Cons: "Flight canceled on the day of. No other flights from Gatwick to Geneva that day."
Pros: "That we had priority boarding because 2e had a small child with us"
Cons: "There was a delay on both flights. I had a small child with me which was hard ."
Pros: "Crew was ok"
Cons: "We waited 1.5 hour in the plane. They didn't even offer a glass of water. Also, they didn't let us take our luggage with us and when we went in there was a lot of space available in the cupboards above the seats."
Pros: "the plane was clean"
Cons: "Is it really necessary to charge for even water?"
Pros: "Quick simple process"
Cons: "Not very comfortable."
Cons: "Slow buses and delays getting on and off. Flight delayed by 30minutes. Luggage took an age to arrive"
Pros: "Bag drop very quick. Service friendly and efficient ."
Cons: "A lot of speedy boarders so almost defeated the object of prebooking but still better than not having speedy boarding."
Pros: "Efficient service"
Cons: "No sucked"
Pros: "Got to my destination"
Cons: "2 hours delayed"
Pros: "Boarding and getting off the the plane using both front/back doors makes for quicker processing."
Cons: "Paying for coffee on the flight."
Pros: "Nothing, I missed my flight. Where can I get a refund?"
Cons: "Kayak, Your application sent me a flight reminder three hours before my flight indicating that my flight was delayed by one hour, leaving at 2:35 pm instead of the scheduled 1:35 pm. When I arrived at the airport, the board displayed no delay. I went to easyJet counter and no delay. I arrived late and missed my flight! I missed my flight and need a refund this error that was caused by KAYAK! I am reachable at +41.78.916.5756. firstname.lastname@example.org Thank you, Michael"
Cons: "Updates saying flight delayed 1hr, then 22hrs, no-one at kiosks/bag drop can advise or check on flight....wait for customer service ...to be told flight is ontime & we had to run the length of the terminal. Otherwise ok."
Pros: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Cons: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Pros: "There wasn't any delays, perfect landing"
Cons: "Last minute boarding change & overall 1 hr delay"
Cons: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Pros: "Excellent pilot"
Pros: "Pleasant staff."
Cons: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Pros: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Cons: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Pros: "Standard service , even was late come almost in time"
Cons: "Was a bit late"
Pros: "Flight was on schedule"
Cons: "No free drinking water"
Pros: "Absolutely nothing"
Cons: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Cons: "Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous."
Pros: "The crew are always lovely,very professional,helpful and make us feel welcome"
Cons: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Cons: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Pros: "grea air line always on time staff are friendly"
Pros: "was on time"
Pros: "The flight was cheap and got you where I wanted"
Cons: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."
Pros: "I liked that I got to my destination in one piece."
Cons: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Pros: "The staff was fine. We arrived on time."
Cons: "These discount flights from Luton are packed with obnoxious, drunken Brits going on holiday in Hungary. In future, I will fly from Heathrow. Besides, by the time one pays all the little incidental fees at WizzAir, the cost is about the same as the legacy carriers."
Cons: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"
Cons: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Pros: "Wizzair suggestion to compensate us"
Cons: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Cons: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."
Pros: "NOTHING! !!! VERY POOR wizz air!!"
Cons: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
Pros: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Cons: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Pros: "Everyone was really friendly and accommodating to my needs"
Cons: "40 minutes late taking off - sitting on the plane"
Pros: "nice servers"
Cons: "no kosher food for free"
Pros: "Nice crew"
Cons: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Cons: "Crampt seats, mob to board the plane, hour delay with no reason given."
Pros: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Cons: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
Pros: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Cons: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"
Cons: "Hidden fees"
Pros: "No food or entertainment on this flight,"
Cons: "I found the luggage allowance confusing"
Cons: "I didn't eat No entertainment"
Pros: "The weather was nice."
Cons: "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."
Pros: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."
Pros: "Brand new planes - on board crew was pleasant and the flights were smooth and on time."
Cons: "Ridiculous size restrictions on carry-on. If you can pack your clothes in a wallet, then you should be able to carry on at no cost. Only the smallest of bags will meet the "free" requirement. Website is awful to attempt to online check in. Crazy that they charge for check in at the airport if you cannot get their site to work. Customer service phone call also costs a quid a minute. It's almost as if they are proud that they screw you if you encounter any difficulty or you've made a mistake in the complicated boarding pass emailing procedure."
Pros: "Nothing at all... They were unfriendly and I missed my flight because of them. Lot money and time is gone"
Cons: "How they organized everything in this day!!!! 4th of July 2017 TERRIBLY Terrible"
Pros: "Nice new plane and caught up time even though it was late leaving left Luton late"
Cons: "Left late"
Pros: "Transparent fare, no frills and punctual."
Cons: "Hideous seats - seat backs don't decline which, combined with minimal legroom (even in "premium" section"), makes for a very uncomfortable flight."
Cons: "Randomly picked for paying a carry on fee. Misleading, expensive, and the feeling of being extorted. I will push for a refund."
Pros: "If you are just looking to get from point A to point A and don't expected anything additional you will be ok on this flight."
Pros: "Cheap Quick Easy"
Cons: "Luton Airport needs an upgrade (already underway) Flight was late leaving Luton No food or entertainment provided as such so rated as a neutral 3 stars"
Cons: "The gate was całosezonowe way before so ive missed my flight"
Pros: "Petra is beautiful"
Pros: "The staff was very plesent"
Cons: "There was no water"
Cons: "Rubbish food options"
Pros: "The customer service of the cabin crew and nothing else!"
Cons: "They charged me £45 for my hand bag which was smaller than the standard handbags in other airlines, I had bought priority check-in service but still they didn't allow me to check in before anyone else, as I had to go to a separate queue to pay for my smaller than normal sized hand baggage ( in all other budget airlines its more than acceptable and was slightly bigger than Wizz Air allowance), the WizzAir hand baggage size allowance is way way too small and its a trap to make money off unsuspected passengers like myself. They were rude at the boarding gate and non-apologetic. Did not sympathize with me, although they were nice to other white passengers, I felt I was treated differently because of my race, specially after the Paris attack all brown skinned men were viewed as a potential threat I suppose and did not have a good experience in the flight as all passengers were looking at me funny! Point to be noted: On my way to Budapest from London I was carrying the same hand bag and I was not asked to pay extra!! Inconsistent service!"
Pros: "The wizz cabin crew was great as usual !"
Cons: "The plane was delayed for one hour. The gate was announced only 5 mins before boarding. Not enough to do during this time in the small airport. The meal selection on board was non-existent"
Pros: "Very pleasant crew. Nice modern plane (but spoilt by too many seats -see below). (Paid for) sandwich was very nice."
Cons: "Too many rows of seats fitted. The seat pitch was such that anyone over 5'11' would be in real trouble. Luckily the flight was far from full so I could put my legs sideways into the empty seat space next to me."
Cons: "When we got to the airport, the gate info wasn’t on the screen. We found a seat and waited until the time it said the info would be available. When the info was available, it said the gate was closing in 10 minutes. You have to pay for everything. I ordered a meal, but there must have been a language barrier because the stewardess sold me a meal and extra sandwich, when I only wanted one. The seats don’t recline."
Pros: "Good but not the delay"
Cons: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."
Pros: "The crew are so helpful and friendly"
Cons: "Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible"
Cons: "Seats are like deck chairs with no leg room"
Pros: "Getting off the plane in Barcelona"
Cons: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."
Pros: "Staff and smooth fligfht"
Cons: "Really long delay with hardly any information of when takeoff will be"
Pros: "we reached our destination alive"
Cons: "We sat on the aircraft on the tarmac for two hours, no explanation. Food and drink were served 20 mins before landing, some people didn’t get a chance to have a drink. Staff were disorganised confused and rude. My debit card was handed to another passenger because the steward had no idea what he was doing. Beyond awful!"
Pros: "Seats were clean"
Cons: "Delayed flight which lead to then sitting in the plane on the runway awaiting a time to take off. Flight attendant didn’t serve the back half of then plane with drinks. Luggage Carousel kept changing."
Cons: "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."
Pros: "Nothing.... Very poor. Generally Vueling has a poor image but I took a chance nothing has changed"
Cons: "On board the plane I was told you have to pay for all the food drinks quite abruptly maybe because I had shorts on and a tee shirt the lady in question thought I did not have much money.....Never go by how somebody is dressed that's my advice to your airline staff...."
Pros: "Safe flight, good leg room"
Cons: "Delayed departure, delayed boarding"
Pros: "Crew was nice and welcoming"
Cons: "Plane took off an hr later, not many vegetarian or vegan meals to choose from, my legs didn’t fit in my seating area..."
Cons: "Referral to Vuelungs site by BA for check in. Slow and difficult process to retrieve boarding pass."
Pros: "Although I booked a flight on what I thought was British airways it was some off brand airline: Vueling very disappointing to show up at Gateick to check in at BA and be redirected to the equivalence of Spirit airlines in the USA."
Cons: "It said British airlines and was a vueling airlines flight. I would equivalent this to booking a flight through Kayak on Delta showing up to Delta to check in and being redirected to Spirit airlines!! Completely misleading, just glad I didn’t have to pay for a vag as I would on Spirit. No water, snacks offered pretty bare bone airline!!"
Cons: "Very little legroom"
Pros: "It was comfortable, clean and efficient."
Cons: "The crew didn’t know f they had any vegan food."
Pros: "Furious, Vueling is always late!!!"
Cons: "Always late,, they don't care!!"
Pros: "Staff were fine, lovely to check in online and not have to worry"
Cons: "Once onboard we sat for nearly an hour going nowhere"
Pros: "Excellent check in . Before time arrival."
Pros: "Easy boarding and smooth flight."
Pros: "on time, easy to do, price"
Cons: "everything worked out well for this flight"
Pros: "Comfort and friendliness of crew"
Cons: "Everyone told to board at the same time but they no one being boarded for over 30 mins. So left just standing in a long line for ages. Why tell us to board before you’re ready to board anyone? And why all at the same time and not groups of rows?"
Pros: "Made it to a new country safe and sound. Was nervous at first but relaxed once everything started going."
Pros: "Quick flight"
Cons: "Everything else! Where am I supposed to put my legs?"
Pros: "I like very much weather of Barcelona which is ideal for me.people of spain very cooperative with excellent attitude."
Pros: "The low price and civilised flight times. Had no hold baggage."
Cons: "Attempts to get extra money by not allowing check in before 7 days without paying extra for choosing seats."
Pros: "Left on time !"
Cons: "Could not buy a beer as they “ran out” of alcohol! Cramped seats and could not position myself comfortably as just no leg room."
Cons: "Everything was Ok, staff, ladies are elegant and pleasant. Planes are on time. Could not be better"
Cons: "It was so uncomfortably cramped on the back row that my knees were numb by the end of the flight. I am tall but not ridiculously so. I think there should be minimum standards for legroom that exceed what was available on this flight."
Cons: "Seats were so small we could hardly fit. Airplane was extremely hot inside. No leg room at all for 5he middle seat and window seat passengers."
Pros: "Nice crew"
Cons: "Unconfortable seats"
Pros: "Efficient, great value"
Pros: "Flight not shown delayed at airport. Eventually left an hour late. No information or apology at boarding gate. Staff went and hid so the desk was empty. No apology or explanation on board either. Flight got us from A to Be but with zero grace or service. As a first experience this was bad."
Cons: "Zero service"
Cons: "2h delay for an already late flight. landed at 2am."
Cons: "Very very small amount of legroom Flight was delayed c.90 minutes, there wasn't a lot of information and eventually were told they had to use a different plane, which may have explained it's quite poor old condition."
Pros: "Efficient way to get to Paris"
Cons: "Small. Narrow seats. Late flight"
Cons: "Our flight was delayed over 3 hs, they kept changing the departure date with no explanation over and over again. about3 0 ppl couldnt even get on that plane. a complete disaster."
Cons: "Everything from the waiting time to boarding"
Pros: "very nice at the checking in , and during the flight"
Cons: "the menu"
Cons: "Paid $180 one way trip on a cheap airline. I expected to fly with British Airways. That is what was sold to me. Like the airline pulled a fast one on me. I do not like this at all and extremely upset."
Pros: "Fast boarding"
Cons: "Had to pay for the luggage."
Pros: "Quick boarding"
Cons: "Had to change seats"
Cons: "This flight is always late. Sucks."
Pros: "Smooth loading and unloading"
Cons: "Food none. Entertainment none."
Pros: "the plane was 90 minutes late fast smooth flight"
Pros: "I found a BA round trip flight from Geneva to Barcelona. I am a high tier AA customer -Oneworld and always try to fly the fleet."
Cons: "I purchased a BA flight on the BA website. The flight was serviced by Vueling-Spanish LC carrier. Simply put, none of my Oneworld benefits were respected by neither BA or Vueling. This is fraud."
Pros: "Modern aircraft. Very clean. Polite staff. Some more willing than others to be friendly and helpful. Staff left you be rather than bombarding you with sales of various items like with some other low cost airlines"
Cons: "Boarding was very late for no apparent reason. Left us almost an hour delayed once boarded. Some of the staff were unfriendly while others were lovely. Not much space at all between the seats both forwards and back. In flight service was poor. As I booked through BA I expected a BA style of flight; in flight meal and drinks."
Cons: "Check in process was very unorganised. Witnessed some people being told their flight was cancelled and not given any reason. On arrival at our destination the airline lost about one third of the passengers' luggage on the flight. There were massive queues at the airport lost and found and we waited over three hours to fill out a claim form. Staff were not attentive or helpful at all. NEVER fly Vueling."
Pros: "Cheap flight"
Cons: "Service was awful - like early days Ryanair with surly stewardesses only serving food and drink to half the aircraft because there was "no time" for more on a 2 1/2 hour flight."
Airlines flying to Lausanne have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Lausanne
Masks required on board, masks provided on flights to Lausanne
Social distancing seating
Middle seats unavailable to book on flights to Lausanne
Testing for antibodies, testing for symptoms for flights to Lausanne
Waiving of change fees. Search flexible flights to Lausanne