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Proximity to local attractions; especially the theme and water parks. Although limited in terms of equipment, the children's club activities and enthusiastic / attentive staff made up for the shortcomings. Lack of storage (cupboard / wardrobe) space in the room. No onsite gym/spa facilities
The staff were extremely helpful and the breakfast was great. Rooms were large and comfortable for a family of four. There were numerous problems with the airconditioning in the room. As it was summer, the room was very hot, especially during the night. Also, for a non-city hotel, the 25 euro per person charge for the buffet dinner was exorbitant.As the main reason for staying at this hotel was its proximity to Gardaland Theme Park was a bit disappointed that the road to the theme park was a gravel dirt road which was a good 15 minute walk. The walk on the main road was shorter, but of course extremely dangerous.
Great hotel at a great location !
huge rooms, excellent pool and great location. nothing on the TV was watchable for the kids, nor us.
The closeness to Gardaland amusement park Quite expensive.
Double rooms are big and include also Sofa. Breakfast was really good for both adults and children. Location is vey good, close to Gardaland and Movieland.
New place, good breakfast and nice location near by Lazise old town. Only wiered Internet, I couldn't use my iPad or iPhone for Internet.
Hotel spa in general, personal, services, free internet access, food, Hammam and sauna didn't work the first 2 days so facilities were not efficient
Very nice (new) hotel with a excellent Spa facillity
Suite (and every room) is romantic, bathroom is big with shower very confortable, pool is nice with space out for summer, many couples outdoor, view around is not beautiful
Relaxing atmosphere, great facilities. Loved the spa area. My husband became a spa believer! The outside was not very appealing, but it is newly opened and will surely improve. The location was a bit surprising at first being a few kms from town, but was ok and quiet.
Very clean modern spa facility and indoor pool. Good buffet breakfast. Quiet. The outdoor relaxing area and pool (not a genuine swimming pool) is overlooked by every room of the hotel and therefore feels very uncosy.
cleanliness of my room was perfect'
Calm, quiet atmosphere,friendly staff with ability to speak English.Top class facilities in the spa and wellness certre.Very convenient to Lazise,waterpark and other activites. No
The hotel is new, clean, with modern facilities. Breakfasts are good meanwhile the supper (one was quite enough for us) is overvalued as quality/price ratio. Internet service is perfect, both public or using personal pc. Spa facilities are almost perfect. The supper (one was quite enough for us) is overvalued as quality/price ratio. Important suggestion: it's quite difficult to find hotel in dark time of the day, no visible signs on motor roads at all.The hotel is not in Lazise town, it's on way from Lazise to cola'. Strada delle Greghe is out from Lazise town.
New and clean room, relaxing spa. Although there are no restaurants nearby (please note this hotel is middle of nowhere), but there is a reasonably priced restaurant in the hotel. We enjoyed staying in this hotel very much.
dining room was not up to the rest of the facilities standard
location is perfect. very close to airport and have the shuttle service.staff are friendly. it will be good if the toilet kits have more things such as body lotion..but this is not a big thing. overall i am happy with my stay and i will choose this hotel again.
Very nice hotel. It's more like 5 star when you're in your room.
It was extremely clean, modern, spacious. I would definitely stay there again. Front reception spoke perfect English also. Free shuttle to airport was also a bonus that I did not expect. No. it was a breath of fresh air!
An ideal airport hotel at the Verona airport. Normally airport hotels provide early breakfast for the early-birds leaving the hotel really early, this one does not.
Close to airport. Free shuttle to/from airport & Verona center.Friendly and helpful staff in reception. Very good restaurant too although a bit pricy. Breakfast ok. Only a minor thing. You can only access Internet with a cable. No Wifi available in bedrooms.
Good curtins and comfortalbe matress.
modern facilities and indoor pool
very central and modern
english speaking staff, bed linnens, convenient to airport, Price
The breakfast was the best we had during our entire italy trip... The hotel was new and the suite we stayed in had a great view of the pool and the lake.. The hotel was very conveniently located and definitely one of the best around those we saw...
The location and facilities, particularly the pool areas and gardens were simply beautiful.
Modern setting near the lake. Modern nice, clean and spacious rooms. Good accommodations like up-to-date fitness, sauna, nice in- and out-door swimming pools. Spacious indoor parking. Wireless internet is missing. But other free internet via TV is available.
The location is superb, one of the best area's on Lake Garda. The hotel is one of the best modern hotels I have stayed in. Food, staff, facilities and rooms were top class.
The hotel was new and very up to date, the rooms were large and we had a lake view , some do not,the spa was excellent and the whole hotel is very relaxing. The location is excellent The evening experience was limited , the Bar area was not being used at all until later and even then it was spasmodic.It was very quiet in the evening
The pool area. The complimentary Prosecco, mineral water and Limoncello. All of the rooms were smoking rooms with twin beds which was not clear from the website. The rooms were dark and stuffy and the whole hotel was in desperate need of modernisation.
The position was convenient for all facilities
Garda lake and Bardolino
The pool is still ok, nice town within walking distance from the hotel. We have been in this hotel 10 years ago and it looks like nothing has been done to the facilities, the hotel needs renovation / face lift. Some of the staff did not pay any attention to the customers, reception was very nice and helpfyl though. There were lot of things available at breakfast but you did not know which of these you really could eat.
The place was spotless and the staff were very friendly. The location was perfect. Bardolino was beautiful Italian village and just a 2 minute walk away. The decor was alittle bit dated but this did not impact on our stay.
we liked best about the hotel the location room facilities the breakfast was ample bar prices were good in general we loved the hotel. i think the waiting staff couled be a bit more happier .
nothing special yes, please allow the guest to stay his 24 hs... disappointing
Room requested was a double, got a twin, room, smelt of smoke although requested non smoking, electricity went off 3 times on first evening. Vacation of room @ 10 am to early as breakfast did not finish until 10 am.
Location, Location, Location, superb service, good food, fabulous swimming pool, loads of good restaurants close by, and tghe hotel does not rip you off with extortionate prices when you are there.
Excellent location, great pool, lovely staff, fabulous breakfasts. Slightly expensive and rooms need a little updating.
Small swimming pool, especially good for family with children. Close to Gardaland, the lake and the centre Glasses for tooth-brushes in bath missing
The very helpful staff. The convenient location from which to explore the lake, Lazise and other villages. The small pool for a refreshing swim after a day's excursion. Excellent local taxi service and friendly driver arranged by the staff to take us to the train station on several occasions.
The staff is very kind and helpful. The rooms are clean and comford. We have been in the Hotel Le Mura several times.
We liked everything very much. The location is very good - near the beach and very close to the towncenter.The hotel stuff is very friendly.
Nice hotel. First place where I didn´t need no earplugs to get good nightsleep. Small pool but Garda-lake nearby. Breakfast ok. Nice view to the old city walls. Restaurants nearby. Overall good value for money. There is a car-parking area on the next property which caused a little bit noise at daytime, otherwise nothing to complaine.
Central location with parking facilitiies & only a couple of minutes walk to the many bars & restaurants. Buffet breakfast was provided with a good variety of things to choose from.
Nice location, easy going hotel. Close to the lake and shopping center of Lazise. Porper rooms, good airconditioning.
very friendly staff and helpful
Small, clean, cosy hotel. Pretty good breakfast (day-to-day changes still would welcome). WIFI reception in public areas. Location is perfect - just off the crowded places yet close to the center. WIFI in the rooms would be nice. Pool was rather cold (still ok in august), and water was a bit overtreated with chlorine.
The hotel is excellent for visiting Lazise, everything is on walking distance.
Staff were all friendly and helpful. Well organised around the resort and good options for treatment at the spa We booked a room with a balcony. Turned out, the balcony was just below ground level and of no use whatever
Nice place. Clean, with all facilities for good relax.
the king bed and the bathroom
Very good hotel,Great location. lovely rooms and facilities
We were treated very well by the very helpful and mannered staff. On arrival we were upgraded to a lake view room which was fantastic, a clean and modern, spacious room with all the facilities you need. The pool and garden are kept meticulously clean and the general standard of the hotel was very high. Highly recommended. A small issue but the proficiency of English spoken by some of the reception staff was quite poor and sometimes we had to ask to speak to somebody else.
The facilities,location and helpfulness of the staff were all excellent. We would recommend this hotel to anyone.
the reception staff were the most unwelcoming reception staff we have ever met.The hotel was too far away from the nearest town and the shuttle service to the town was innadequate.We had to wait 45 minutes for a taxi. The hotel has no atmosphere.At the weekend the staff struggled to keep up with service at breakfast time.
Spa Huge size of the hotel and the distance require to find things
I liked the spa very much. The only thing i didnt like was the fact that there was only 2 english speeking channels on the tv 1 was CNN and the other was BBC News, i would have liked to have wached a film in english.
The hotel is well run and all the staff were very helpful the rooms were very clean and newly decorated, I have a family of 4 and the closeness to the Gardaland attractions was paramount in our choice of hotel and this one ticked all the boxes
Breakfast was very good, room was clean and very good. Hotel is close to Gardaland. Is a perfect choose if you came to visit a park. Is situated not on the lake side. You can not travell if you don't have a car, no publick transport near by.
Striking position between Lake Garda and Verona, buffet breakfast, cleanliness No
very pleasent stay,very clean and comfortable hotel and nice people, fresh food
There was only the bedroom The breakfast and everything was closed in the hotel when we arrived
The decor of the Hotel interior was very good and the room was very nice and well cleaned each day. There is a nice Bar and Trattoria inside the Hotel which served good and well priced meals and drinks. The Hotels position was convenient for access to various points of interest in all directions. The Breakfast Buffet was very disappointing, very bland and every expense was spared by the management. The TV in the bedroom was next to useless as it had no worthwhile channels to watch. The Trattoria and Bar was shut on the Saturday and Sunday which was disappointing.
The room was very nice and the hotel is located in a good position Breakfast was very limited.
we were visiting Gardaland that's why we have choosen that hotel, children were happy - the hotel has a nice playground. The hotel nice for short stop - it's too noisy as the road with heavy traffic is near by.
The staff was very helpful. Free parking. (Great for lorry drivers as there is parking for lorries too, and a hotel restaurant.) The hotel is very near a motorway junction. It is popular with lorry drivers and as a family you feel the odd one out. We had some problems with our booking, where an extra bed had been requested and then confirmed by the hotel. However when we turned up there was no extra bed. This was solved whilst we waited.
Nice and good quality hotel with all you need for a family, when visiting Gardaland.
Great location, close to the city of Lazice and only about half an hour from Verona. We even got a bigger apartement than we booked just because it was available and with the same price! Owners were really kind and helpfull. Nice yard and plenty of space. I really would recommend this place! Lazice also was nice small town, all needed within a walking distance. Furniture´s were not brand new, sofa was not really comfortable and beds were quite hard, but still - would stay there again.