Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel Excelsior

Ruh. Rodrigues Sampaio No. 172, Lisbon, Lisboa, Portugal
+351 213 537 151

£72+

Overall guest ratings

7.0/10 Good
Based on 1,679 reviews

Review highlights

  • 8.6
  • 8.1
  • 3.9
  • 3.8

Nearby

    show all

    About

    Just 4 mi (6.5 km) from the airport, Hotel Excelsior puts you within a 10-minute drive of Rossio Square and Santa Justa Elevator. You can unwind with a drink at the bar/lounge, and free buffet breakfast is available daily between 7 AM and 10 AM. All rooms offer LCD TVs, refrigerators, and free WiFi.

    Less show all
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Currency exchange on-site
    • Restaurant
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.0 Good
    Based on 1,679 reviews
    • 8.6 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.8 "City centre within easy reach, said 98%."
      7.4 "74% thought parking was inexpensive."
      7.5 "75% liked the proximity to sightseeing."
      9.2 "Easily accessible by car, said 92%."
    • 8.1 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 5.1 "Breakfast is mediocre."
    • 3.9 "Not very comfortable."
      2.5 "75% said rooms were small."
      1.3 "87% criticized the small bathroom."
      3.8 "62% thought it was too noisy."
    • 3.8 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.5 "Not very clean."
      2.9 "71% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
    • 3.2 "Awful rooms."
      1.7 "83% complained about the bathroom."
      2.5 "75% said rooms were small."
      2.9 "71% said rooms were dirty."
      1.3 "87% criticized the small bathroom."
      0.5 "For 95%, the rooms looked old."
      2.0 "80% found problems with the furniture."
      0.9 "91% thought they were poorly maintained."
      2.1 "79% said the bathroom was dirty."
      1.0 "90% had problems with the shower."
      4.4 "56% didn't like the balcony."
    • 3.0 "Food is inedible."
      2.1 "79% did not enjoy the desserts."
      3.9 "61% found the side dishes unedible."
    View all review categories

    Overall rating

    7.0 Good
    Based on 839 reviews
    • 8.3 "Location is great."
      7.3 "73% thought parking was inexpensive."
      9.8 "City centre within easy reach, said 98%."
    • 7.8 "Good service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 5.2 "Breakfast is mediocre."
    • 3.7 "Not very comfortable."
      2.4 "76% said rooms were small."
      1.2 "88% criticized the small bathroom."
      3.4 "66% thought it was too noisy."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.1 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    • 3.1 "Food is inedible."
    • 3.0 "Awful rooms."
      1.5 "85% complained about the bathroom."
      2.4 "76% said rooms were small."
      2.5 "75% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      1.2 "88% criticized the small bathroom."
      1.9 "81% found problems with the furniture."
      1.9 "81% said the bathroom was dirty."
      1.0 "90% had problems with the shower."
      4.6 "54% didn't like the balcony."
    View all review categories

    Overall rating

    7.1 Good
    Based on 688 reviews
    • 8.6 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.7 "City centre within easy reach, said 97%."
      7.6 "76% thought parking was inexpensive."
    • 8.1 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 5.2 "Breakfast is mediocre."
    • 3.8 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      3.0 "70% said rooms were small."
      2.9 "71% said rooms were dirty."
      0.4 "For 96%, the rooms looked old."
      2.2 "78% found problems with the furniture."
      1.6 "84% criticized the small bathroom."
      1.0 "90% thought they were poorly maintained."
      2.0 "80% said the bathroom was dirty."
    • 3.5 "Not very clean."
      2.9 "71% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.3 "Disappointing food."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.8 "82% thought the facilities needed updating."
      3.9 "For 61%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    6.9 Good
    Based on 151 reviews
    • 8.7 "Location is great."
      9.9 "Near to public transport, according to 99%."
    • 7.8 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 4.8 "Breakfast is below average."
    • 3.6 "Not very comfortable."
      2.8 "72% said rooms were small."
    • 3.3 "Not very clean."
      2.6 "74% said rooms were dirty."
    • 2.9 "Awful rooms."
      2.8 "72% said rooms were small."
      1.7 "83% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
    • 1.7 "Horrible vibe."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    More
    More
    Photos
    Map

    Map