Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights to Lisbon
Singapore Airlines, Azores Airlines and Azul have waived their change and cancellation fees on flights to Lisbon Humberto Delgado. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights to Lisbon Humberto Delgado.
| Flights from Edinburgh | 3h 08m |
| Flights from Bristol | 2h 29m |
| Flights from Manchester | 2h 49m |
| Flights from London | 2h 41m |
The cheapest airline ticket to Lisbon from the United Kingdom in the last 72 hours was £16 one-way, and £111 round-trip on the route from Birmingham to Lisbon. The most popular route is from London to Lisbon and the cheapest ticket found on this route in the last 72 hours was £29 round-trip.
In general from United Kingdom, Ryanair, airBaltic and Aegean Airlines fly the most to Lisbon.
Lisbon Airport is 4 miles from the centre of Lisbon. View on map.
Lisbon is served by Lisbon Humberto Delgado Airport, also commonly referred to as Humberto Delgado, Lisbon, Lisbon Humberto Delgado, Lisbon Portela, Portela, or simply Lisbon Airport. The airport code is LIS.
If you’re feeling a bit hungry before or after your flight to Lisbon, the airport has several places where you can get a bite to eat. Fast food options include Burger King, McDonald’s and KFC or you can enjoy the full-service menu at La Pausa Restaurant while Nespresso provides coffee and other light foods.
Lisbon Airport has a variety of options that will connect you to the city centre including the Aeroporto Saldanha metro which takes about 20 minutes to downtown for €1.95 (£1.75) single fare or €6.30 (£5.50) for a 24-hour pass; Carris city buses depart the Arrivals area to downtown for the same fare as the metro and a taxi will run you about €15 (£13.20) to the downtown area.
Duty Free Store and Duty Free Store Express are the places to pick up gourmet items or watches and jewellery tax free or you can select a few sports items from the Benfica Official Store. Burberry and Accessorize are other popular stores located at the airport that are great for gifts.
Lisbon Airport is the main international portal to Portugal so there is a good selection of hotels which provide free shuttle service to and from the airport giving visitors one less thing to be concerned with after their flight. TRYP Lisboa Aeroporto Hotel, Hotel Avenida Palace and EPIC SANA Lisboa Hotel are a few such hotels.
Portugal has suspended all incoming international flights until at least June 15, except for flights bringing back Portuguese nationals and long-term residents with Portuguese residence permits.
State flights, emergency flights, hospital/medevac flights, humanitarian/repatriation flights, United Nations flights may still enter the country, as may flights arriving from Angola, Austria, Belgium, Brazil (Sao Paulo (GRU) and Rio De Janeiro (RIO) airports only), Bulgaria, Canada, Cape Verde, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Guinea-Bissau, Hungary, Iceland, Ireland, Latvia, Lithuania, Luxembourg, Malta, Mozambique, the Netherlands, Norway, Poland, Portugal, Romania, Sao Tome and Principe, Slovakia, Slovenia, South Africa, Sweden, Switzerland, the United States, the United Kingdom, and Venezuela.
Flights including a technical stopover where passengers do not disembark may also still enter Portugal.
Travelers arriving in Portugal may be required to undergo a body temperature scan upon arrival.
Travelers arriving in Madeira must self-isolate for 14 days and fill an online health form 24-48 hours prior to their journey. Effective July 1, travelers with a negative COVID-19 test issued within 72 hours of their departure will be exempted from the quarantine requirement.
Travelers arriving in the Azores are subject to medical screening and quarantine, unless they have a negative COVID-19 test issued within 72 hours of their departure from an accredited laboratory.
There are currently 65,793 active cases of COVID-19 diagnosed in PT and 16,389 deaths as of 3 Mar 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Lisbon.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Lisbon is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Lisbon with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Lisbon up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?"
Cons: "Delays! Delays! Delays!!"
Cons: "The AA flight from NYC was late arriving at Heathrow, causing me to miss the connection. AA/BA was very good about orienting me to the new plan, but the delay was very inconvenient and being in the last row of the newly arranged flight to Lisbon was downright unpleasant."
Pros: "Decent snaks. It gets you there."
Cons: "It’s your basic flight from A to B. Nothing fancy."
Cons: "Was not offered a drink whole others around me were. Don't know why."
Cons: "Delays delays and delays"
Pros: "Nothing"
Cons: "No free snack or drink, noisy plane...couldn't hear stewards, and VERY uncomfortable seats...."
Cons: "Overbooked. Bumped off - next flight more than 7 hours later."
Cons: "The crew were spread thin and not particularly helpful. We were charged for drinks that are usually complimentary (water and ginger ale) and when the credit card slip needed to be signed, my partner's ginger ale was spilled. The attendants couldn't be bothered to give us more than two cocktail napkins to clean up an entire can-worth, and did not offer to replace the drink. I had to dig into my bag to try and find napkins because there was soda covering the tray as well as all over the seat and his lap. I've always had positive experiences on BA flights, but sorry to say this one was sub-par."
Pros: "Seats were somewhat spacious."
Cons: "This flight was also delayed twice. Once because the pilot was sick and again for weather. We sat on the tarmac for an hour. No food or drinks were served."
Pros: "Nothing about wheelchairs"
Cons: "When arrived they don't take wheelchairs"
Cons: "delay in London"
Pros: "Much more space than on American Airlines,"
Cons: "We had made arrangements for a wheelchair all the way thru our trip. Heathrow chairs never showed up and we ended up having to rush. Terrible"
Cons: "Layover at Heathrow airport too long. Confusing or non existing gate announcements."
Pros: "Everything"
Pros: "Excellent"
Cons: "Nothing"
Cons: "Snacks were good!"
Pros: "It’s was very good thanks"
Pros: "The flight was pretty standard in most ways, nothing too great/too bad."
Cons: "The food service was horrible. After dinner service, that was it. I didnt see anyone in the aisles with water. But the worst was in the am (this was the Chicago to London flight) there was nothing offered before landing. My experience is that there is usually tea/coffee/a light snack. But not even water was offered. I have told this to a number of people to get their opinion. Everyone is surprised. On the flight from London to Lisbon, nothing but tap water was free."
Pros: "There were only two kind of entres, and both had possible allergenic items for someone allergic to nuts."
Cons: "I suggest either have three choices or whenever nuts are sugggested have one with, and another without."
Pros: "polite, efficient"
Pros: "total very good. VIET NGUYEN"
Pros: "He was courteous, highly efficient and kind. Also, Captain J. Cook made a very smooth landing."
Cons: "Bread could be more defrost or warm. But cold bread seems a common thing on airlines."
Pros: "VERY GOOD"
Pros: "everything went smoothly"
Cons: "Legroom is extremely tight."
Pros: "aer lingus was good"
Cons: "Charged us for food and even soft drinks on an international flight! I haven't experienced nickel and diminig like this on a n Major carrier like this."
Cons: "Nothing"
Pros: "Very good"
Pros: "Seat comfort was not terrible. Staff were good."
Cons: "Tiny video display. Lousy pasta. Poor selection of films."
Pros: "We made it safely"
Cons: "No USB or outlet ports for charging the devices. Excuse me, but it is 2017."
Pros: "perfect.... loved the aircraft too ... Boeing 747 Jumbo Jet"
Cons: "N/a"
Pros: "5 star"
Cons: "Same as above."
Pros: "Lots of movies, excellent quality."
Cons: "Very crowded, otherwise okay."
Cons: "Please fix the boarding process."
Pros: "GREAT movie selection!"
Cons: "Didn't like sandwich for lunch, but the other meal was good."
Pros: "The services in general."
Cons: "Not of anything that I saw."
Cons: "This was the worst trip ever! Delays on both ways!!"
Cons: "Would like more choices for music to listen to."
Pros: "They try there best"
Cons: "The union bull......"
Pros: "See above"
Cons: "See above"
Pros: "Reasonably efficient and comfortable."
Cons: "Nothing."
Pros: "Loved it all"
Cons: "no wifi"
Cons: "Worse experience ever!!!!"
Pros: "Courtesy, professionalism, cleanliness."
Pros: "Offfered to boarded early as I was traveling with my Son"
Pros: "The price is affordable"
Pros: "It was on time and everything went well"
Cons: "They could have offered more water"
Cons: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"
Cons: "They are very sneaky and try to make you check carryon bags - for $120. Will never fly w them again."
Pros: "The staff, the linens, the fruit"
Cons: "Bigger bathroom, more padded seat with adjustable bolster"
Cons: "Poor service"
Cons: "Timing of food"
Pros: "nice people and cordial staff"
Cons: "cold night in Vienna, pre-boarded then waiting on the bus for 15 min (with doors open) before driven to the plane. then again landing in Lisbon, off the plane then bused to the terminal. slow"
Pros: "loved the pillow and the blanket and the movie options"
Pros: "Planes clean and in good condition."
Cons: "Crowded and late departure."
Pros: "Overhead luggage space"
Pros: "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Cons: "Unfortunately I had problems at airport security which wasn’t very pleasant!"
Pros: "The drinks were available."
Cons: "The drinks were expensive."
Cons: "We could not reserve a gluten free meal to accommodate allergies."
Cons: "Two flights today. Both over an hour delayed."
Cons: "This survey is useless. Keeps putting things wrongly and drops things"
Cons: "Stuardes don't have a sense of what costumer service is.. 6 hour flights and their plain aren't equipt with monitors to watch and entertain yourself Thank God I understood portugués but their translation to English was poor Food was not amazing I've been traveling since I was 6yrs old and I never felt so strongly about an airline... Not even easy jet"
Pros: "The staff"
Cons: "Late takeoff. Late arrival. Had to run thru the terminal to catch the next leg. Lost luggage."
Pros: "Nice staff"
Cons: "Nothing to eat, not even paying."
Pros: "I was very comfortable with empty seats in my row."
Cons: "No entertainment facilities."
Pros: "Nothing"
Cons: "Pls make sure you let people know about luggage restrictions at time of purchase. Not at check in. Useless people!"
Cons: "I don't think I have ever rated any service negatively, but here's my first. TAP completely ruined my birthday trip that I have saved up for a long time for. DO NOT TRAVEL WITH THEM! I had a valid Schengen tourist visa issued by the Consulate of Portugal. At the time of visa issuance, the printer of the Consulate was not functioning, so part of the visa information was hand-written, but it was properly signed and stamped. The Consulate told me it's valid and said they have been doing so for ten years. The Consulate also said that they, not the airlines, have the sole authority to determine the validity of the visa. When I went to the airport to check in with TAP, TAP staff denied me boarding because they did not believe my visa was valid. I only learned later that this action was inconsistent with TAP's own internal policies. The staff at the kiosk told me that I could either ask for a refund or rebooking of the ticket. But when I called TAP the next day, I was told I could not get a refund even though they should not have denied me boarding. I called TAP many times and got a different answer each time. They simply refuse to compensate me for their own mistake. It's the most horrible travel experience I've ever had!"
Pros: "Customer Service was excellent."
Cons: "Viewing options in 38E where i sat, were terribly uncomfortable. The screen i had to look at was off to the left and i had to sit sideways to see the screen."
Cons: "The space is really uncomfortable"
Pros: "Uma antiga queixa minha era o tratamento dispensado pela tripulação da TAP aos passageiros. Muitas vezes faziam o seu serviço sem paciência e até mesmo de forma rude. Nos meus últimos 3 vôos pela TAP, a tripulação vem se mostrando muito mais cordial e até mesmo divertida, sendo bastante simpática. Ainda pode melhorar? Claro que sim, mas agora não tenho mais "medo" de pedir um copo d'água a mais para os comissários."
Cons: "Sei que a tendência dos vôos low cost é não oferecer muito conforto aos passageiros, mas o espaço entre as cadeiras está ridículo até mesmo para pessoas com estatura mediana como eu (1,80 m). A poltrona, apesar de não reclinar, era até confortável, mas os meu joelhos ficaram espremidos pela poltrona da frente. Sem contar que, para um vôo de 3h, deveria ser disponibilizado algum entretenimento, mesmo que através do wifi (como já fazem as cias. brasileiras - se no Brasil já fazem, qualquer país do mundo é capaz de fazer!)"
Cons: "This event refers to my TAP flight from Lisbon to Heathrow on 21-Jan-2018. We arrived to the airport nearly 2 hours before departure time, waited 35min in the security checks and my girlfriend was held 20min in the passport control. While she was queuing for the 2no police officers to check her passport, an airport assistant came to the queue and asked who was due to board in TP364 to Heathrow. She was made aware that my girlfriend was there due to board that flight. In the meantime I made my way to the gate to make the gate assistants aware that she was held in the passport checks and was already on her way to the gate. Having said that, the zealous assistants in the gate have closed the gate in front of me, 18min before scheduled departure time and - "very kindly" - told me that I wouldn't be boarding that flight anymore even though my girlfriend have arrived in the meantime. One can imagine the frustration I felt finding out that the flight departure was delayed and that the flight actually departed 40min late. At that time I was already suffering the extortion of the customer service from TAP, claiming from me circa 400Eur from each of us for a one way ticket in the next flight to London. Therefore... until I remember this... I AM NOT FLYING TAP ANYMORE... I am very proud of being Portuguese but in similar situations that occurred with me flying British Airways, Lufthansa or Air Italia, I have always been treated with much more respect and customer care!"
Cons: "The worst airline"
Pros: "Clean plane"
Cons: "Chairs not reclinable in "green" section. What is this, a caste system?!?"
Cons: "Not good I book a fly"
Pros: "None of the videos about Portugal worked!!"
Cons: "Boarding difficult for immigration"
Pros: "Crew on board efficient and polite. In flight entertainment on a rolling programme of videos played an an user-friendly player and all in 2 languages. Meols - two of them- stable and standard airline fare served quickly and efficiently by crew. Comfy seat with recline and tilt. Blankets and pillows provided as standard."
Cons: "The wait for check in was almost an hour longer tha. Expected and nowhere comfortable to wait. Executive lounge overpriced and meagre without any reclining seats. May as well have saved the money and used the terminal facilities No in flight magazine available to my seat for on board purchases and very little choice off goods on offer."
Cons: "There were no power outlets"
Pros: "Service wonderful"
Pros: "i like the snack they gave."
Pros: "Absoulty nothing"
Cons: "Your lack of verification of someone at your gate compelling my wife to pay in cash instead of accepting the reservation. Uouj could snd should. Have call security And your gate and investigated my claim. You had 3 hours to do so."
Pros: "Nothing. Staff unhelpful and unorganized."
Cons: "They seem super unorganized. You wait on a line to check-in, then another one to board and then another one to actually sit down. I've enevet been on an airline that has such long waits."
Pros: "Plane wasn't fully booked so the seating was more comfortable."
Pros: "Everything"
Pros: "Excellent service and comfort."
Cons: "bad checkin. just trying to get more money for baggage.."
Pros: "It was s a good value especially as a Star Alliance Gold flyer."
Cons: "No vegetarian option for sandwich snack."
Pros: "Love it!! I can't wait to fight again"
Pros: "great staff and great plan. Comfortable and roomier than most"
Pros: "I like nothing about this airline."
Cons: "They are thieves with scammy change policies."
Cons: "Made me check luggage once about to board and luggage with my medicine never made it to my final destination"
Pros: "Very punctual departure !"
Pros: "I liked the individual blankets, pillow and headphones on the chairs."
Cons: "Lisbon airport. Very antiquated, under-developed compared to other European capitals. Also, for major inter-city flights, it shouldn't be necessary to use external stairs to board a plane these days!"
Pros: "Everything was perfect. More than I expected and would certainly fly with them again."
Cons: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."
Cons: "could not be delayed"
Cons: "One hour delay"
Pros: "To be going home!"
Cons: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."
Pros: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Cons: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"
Cons: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."
Pros: "I canceled the flight 6 weeks ago, no refund issued."
Cons: "I canceled the flight 6 weeks ago, no refund issued."
Pros: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Cons: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."
Pros: "What to like? The rudness? The delays? Or the fights on board!!!"
Cons: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"
Pros: "Stupid survey can’t eliminate category that doesn’t ajgpply"
Cons: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."
Cons: "flight delayed by more than 1 hour"
Cons: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."
Pros: "Clean enough"
Cons: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."
Pros: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Cons: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."
Pros: "Flight Attendants very good"
Cons: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"
Cons: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."
Cons: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."
Pros: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Cons: "Serive to pay extra luggage very very slow"
Pros: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Cons: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."
Cons: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Cons: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Pros: "company gave out free drinks and snacks"
Cons: "They change the fly departing time with 12 hours before I was flying"
Pros: "Easy to book on phone no problems getting boarding passes etc."
Cons: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."
Pros: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Cons: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"
Pros: "On time ,clean aircraft..."
Cons: "Crew was very serious...a smile can make a difference....."
Pros: "The flight went well."
Cons: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."
Pros: "Flight on time . Attentive crew . Good price ."
Cons: "Lack of leg room ."
Pros: "Arrived early to destination"
Cons: "Lack of entertainment also limited drinks"
Cons: "Rude crew, not organised work , not enough space for legs"
Cons: "I had to make my own way home from Manchester.. plane diverted due weather."
Pros: "free breakfast great staff"
Pros: "Free drinks, cheap flight and fairly comfortable!"
Cons: "No allocated seat."
Pros: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Cons: "-"
Pros: "nothing"
Cons: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."
Pros: "Everything"
Cons: "Nothing"
Pros: "I recomand to Everyone to use the airlines!!Very good quality"
Cons: "Nothing , was everything perfect!The stewardesses very nice"
Pros: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."
Pros: "Food"
Cons: "Space to sit, especially when seated in the middle"
Pros: "Can't say that I liked anything at all."
Cons: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."
Pros: "comfy seats and a breakfast thrown in !"
Cons: "not much"
Pros: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Cons: "Seats rather narrow"
Pros: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."
Cons: "No online check-in. 1 hour waiting for nothing."
Pros: "First time flying with them. Strongly recommended!"
Pros: "The crew is very good"
Pros: "Seemed like a technical problem. The pilot wouldn't give up any information."
Cons: "Small seats with little legroom"
Pros: "All was very efficient, food and drink a nice surprise"
Pros: "I liked the friendly crew, the fast boarding, the comfortable seating and space between seat rows and the fact that there were snacks and drinks provided during flight."
Cons: "no special dislikes"
Pros: "Crew were friendly"
Cons: "My sons car seat was lost in transit therefore didn’t have any seat for him to sit in once landed at Inverness Airport."
Pros: "1hour 30 minutes late. No acknowledgment of this or the knock on impact"
Cons: "Compensation"
Cons: "I have flown 16 times with Easy Jet this year alone and they have excelled themselves once again with another delay and this time by 2 Hours. We actually got all the way through the gate and just about to walk onto the plane this time and then turned around back to the gate, with no explanation!!"
Cons: "Facilities at gate 12 at Luton were non existent, plenty of money spent on departure lounge to get money out of people but gates were atrocious with no guidance, space or seats"
Pros: "We got to Lisbon in one piece. Comfortable during the flight. Well behaved neighbouring passengers."
Cons: "Although the flight is actually good, my overall experience is still poor due to the boarding crew at the gates. If anything I want to make an official complaint on how poor the services were towards other passengers and us. I will do this in the week."
Cons: "gate closed 1 minute early so intern missed the flight"
Pros: "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
Cons: "Nothing."
Pros: "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
Cons: "Nothing."
Pros: "Easy ticketing and check-in, boarding was quick and efficient, flight arrived earlier"
Cons: "Seat a bit cramped and it was a bit hot on-flight"
Pros: "Staff were friendly."
Cons: "My flight was delayed which meant I was over an hour late for my connecting travel. Delay kept increasing as I was waiting at Luton airport."
Pros: "On time and nice staff"
Cons: "No vegan options on menu other than crisps......."
Pros: "service"
Pros: "Mmmmm"
Cons: "Mmmm"
Pros: "Friendly competent staff."
Cons: "Lack of space between the seats."
Pros: "Quick flight."
Cons: "They threw a black man off the flight for being rude. He wasnt being rude. He was travelling with gf for romantic weekend in Amsterdam. Despite quite a few passangers speaking sensibly on his behalf and despite him apoligising to keep himself on flight. Clear racism!!!!"
Cons: "Lady at the counter was absolutely rude and digusting. She had no manners and customer service at all. She was screaming at people to place everything in one bag, instead of saying it calmly. Not the best start of your holidays at 6am."
Pros: "Speed of getting to the destination"
Cons: "2 hours delay"
Pros: "Flight took off slightly late but landed at PMI roughly on time. I had the worst seat on the aircraft according to seat guru 31D which is the last row by the back door. But being the NEO 320 the seat was extremely comfortable and for someone who doesn't sleep on flights I nearly nodded off a few times. Knee room was ok but overall the seat was very comfortable and I could have easily spent a few more hours in that seat."
Cons: "Only problem was that the service trolley started at the front of the plane and it took a fair amount of time before it reached the last row, and being a fairly short flight by the time we finished our drinks the seat belt lights came on for landing."
Pros: "Crew, staff,"
Cons: "We were delayed 50 minutes and the seats are uncomfy with no legroom. It is quite squashed and makes it worse when people put their seat back in front of you even though there are spare seats throughout the rest of the plane."
Pros: "Everything went to schedule and the crew dealt with an illness emergency without fuss and I am sure more than half the passengers never knew about it."
Pros: "Flight was quick and comfortable. Crew were excellent and friendly."
Cons: "Longest queue to check in I have ever seen in my life. Even though we arrived with hours to spare we ended up being rushed forward to check in, rushed through security having no time for breakfast as we had planned, onto a plane that then sat on the tarmac for two hours and when it got away no time for a warm meal on board."
Cons: "Flight left late. Hand luggage bag had to be checked in. I had to go straight to work after I Ianded so didn’t appreciate the extra 20 minutes wait at the luggage carousel. I was told the overhead lockers were full, which they weren’t."
Pros: "Get what you pay for"
Cons: "Unfortunately there was a 45 minute delay before take-off"
Cons: "Easy jet late yet again, no food on board. This is becomming a typical occurance out if Luton and its just not good enough."
Pros: "The speed of the que was not to bad"
Cons: "Very unprofessional service from the lady that checked myself and my friend in. I had 2 very small bags with me. Not even reaching 15 kilos. Has I had problems with my big luggage I had to use to smaller bags. She said very rudely. "You paid for 1 bag, you will have to pay. Surely whatever the policy is. She could use her common sense and be more understanding as I told her the zip in my bigger bag wouldn't close. The smaller bags didn't even weigh 15 kilos. We then had to pay 38 pounds for absolutely nothing. After we paid She looked at the bags as if she knew she was wrong as they were so small it really didn't justify that amount of money. We payed then she said nothing and angrily told us to speak to customer services and get out of the que as there were more other ppl in line. I will never ever use easyjet again. Will go to British Airways or raynair. Easyjet greed for money is ridiculous."
Pros: "Staff on the plane, views of Switzerland."
Cons: "Flight was delayed twice, but we were at the boarding gate when found out, then given an incorrect time which was brought forward later. It was all confusing"
Pros: "Todo estubo excelente"
Pros: "Forget the flight, think where you’re heading!! Old Lisbon, Chiado, is well worth a visit. Almost seems like time stopped with all the architecture. People are friendly and not too pushy while selling you intems. Well worth a visit as a city break. B&B €25 for two per night!!"
Cons: "What would you expect from a great name? Still have to be disappointed! But while in Lisbon learn some words in Portuguese. They’re essential. If they see that that you’re making an effort, they’ll appreciate it more. Speak in foreign and straight away your price rises!"
Cons: "3 h delay"
Cons: "They didnt give me to carry laptop bag too. Only one hand carry include."
Cons: "You definitely need more hot food for all the people at the back end of the plane other than that all good"
Pros: "Nothing"
Cons: "Flight late, priority boarding complete waste of money as it was a feee for all and unorganised to board the plane. I was sitting in seat 1f and they had already sold out of the breakfast I wanted to buy? How can that be when I was the first customer to serve. Appalling service Fromm easy jet overall."
Pros: "Our flight was delayed by about an hour but the pilot put the foot down and shaved 40 minutes off the journey! A nice new plane, nice crew and I'm sure the food would have been good if we had tried it. A very good value flight."
Cons: "Took way to long to be served a drink and then had to rush my drink before landing"
Pros: "Smooth take-off and landing, no major issues on the flight to report."
Cons: "We were taken by coach to a plane bound for Paris and were than told to disembark, to be taken to the correct plane for Palma! In the process a mother and her son that were left on the wrong plane had to be collected, before we could take off, which delayed the flight by 45 minutes."
Cons: "What I do not like is that EasyJet always run late at least to Paris Charles De Gaulle You borrow steal and use other planes to plug holes created by poor planning or at least that is how it appears. Guessing that explains the recent press."
Pros: "The hot tea"
Cons: "The noisy children they were not controlled by there perants"
Pros: "Nice and helpful crews"
Cons: "Delay"
Pros: "Good experience"
Cons: "Not enough seats at gate"
Pros: "It was cheap and good timings"
Cons: "Wait for boarding. The new layout of plane, toilet was narrow"
Pros: "Excellent value, friendly staff! Great bargain!!!"
Pros: "Left on time, landed early. Quick boarding, quick disembarking."
Cons: "Most passengers had carry on put in the hold but there ended up being lots of room in the overhead lockers."
Pros: "Put us into hotel in Madrid, because of redirection"
Cons: "Delayed departure and, when checking in at Madrid airport, total confusion, lack of direction to (tired) passengers and minimal staff"
Cons: "Luton airport is undergoing renovation at the moment. It resembles more of a crowded bus station that an international airport. Very little seating and amenities. Worse still flight was delayed by an hour, another hour spent in this awful airport. We were called to gate 30 minutes before boarding and again very small waiting area with about 10 seats. Very uncomfortable journey"
Cons: "Delayed by 2h30"
Pros: "thank you"
Cons: "Boarding in Amsterdam was delayed and information was not available about it. The boarding gates did not have facilities for handicapped people on wheelchairs, or people with children in pushchairs, who had to carry them down through all the stairs to the boarding gate and then wait. They should be told in advance of those limitations and not allowed to take the pushchairs on the plane, I think."
Cons: "Was a delay caused by a false alarm! Annoying that I got up at 4 to wait around for 2 hours"
Pros: "I liked the price of the flight compared to other airlines, I likEd the colour of the airline and how clean it was. I liked the fact that the flight was uneventful and completed. I liked it that we did not get delayed and I liked the professionalism of the crew."
Cons: "I didn't like it that you did not carry pillows. I didn't like the food trolly, would much prefer a set meal."
Cons: "Everything good"
Cons: "Comfort of the seats"
Pros: "Quick and efficient boarding."
Cons: "It was fairly full so no space for my hand luggage - had to go under seat. Not a problem but..."
Pros: "Once departed, the flight was about as average as any Ryanair flight can get. Crew were friendly and apologised on numerous occasions for the delay, and on arrival deboarding and getting to the terminal was swift and had no delay."
Cons: "Ground Crew Blue Handling was trialling a 'new process' of boarding & luggage handling which went into action the day I flew April 26th. This resulted in a passenger boarding the wrong flight and bags loaded onto the wrong plane. This led to a 40-minute delay in departure while they sorted this out."
Pros: "I was not on the flight - it is not Ryanair that I have a problem with it is Kayak whose website would not change the date from the present (28.04.2019) to the date on which I wanted to fly (09-08-2019)"
Cons: "Kayak could have a much better website. I changed that day's date for my flight from 28-04-2019 to 09-08-2019 and booked a flight from Stansted to Carcassonne. Changing the date with Ryanair incurred a cost of an extra £52 which took the total cost of my one-way flight to £102."
Pros: "Good experience standard seating on Ryanair you know what you will get, no surprises."
Cons: "On this particular flight there was little English spoken."
Pros: "nothing canin was good"
Pros: "Flight on time."
Cons: "Better way of boarding as priority boarding still involved a long wait and it was far from clear which line to stand in."
Pros: "Plane wasn’t fully booked so allowed for swift boarding and disembarking"
Cons: "The reintroduction of ‘quiet flights’, 2 years okay Ryanair has a big campaign, no announcements other than for safety before 0800 and after 2100. So people could rest on early morning and late night flights - this stoped some time ago. With no advertising.!"
Pros: "Pilot gave us a nice smooth flight even though there was a storm, brilliant take off and landing!"
Cons: "It was terrible that hand luggage had to be paid for"
Pros: "nothing."
Cons: "My wife was not allowed to board the flight. because her passport expires in april, we was told by ryanair in a phone call that this would not be a problem,then when she tried to board she was refused. thanks ryanair you cost us a lot of money and caused a lot of stress. you just lost another customer. why not make it clear that a person needs 90 days on their passport if you are going to enforce these purile rules."
Pros: "On time great service"
Pros: "It all went smoothky"
Cons: "N/A"
Pros: "Easy on off plane"
Cons: "N/a"
Pros: "Nothing"
Cons: "Dirty bathrooms and delays"
Pros: "It was on time which was good"
Cons: "The selection of food available was poor for vegans Glad I packed my own snacks ir else I would have starved"
Pros: "The take off was very smooth"
Cons: "It was a bit too warm"
Pros: "Everything"
Cons: "?"
Pros: "Fast flight"
Cons: "Mess at the airport, ryanair speeding at the gate but not with the flight"
Pros: "The price"
Cons: "Confusing baggage policy. You are told to take your bag to the gate where it will be taken and put in the hold. It is not made clear that this bag must go through security with you and therefore cannot contain liquids. We had to jettison a lot of toiletries. When we got to the gate we were allowed to take the bags on anyway. What is the point of this?"
Cons: "Boarding at Stansted not good. Security took too long. When we arrived at the gate the departure board stated "final call" however the gate hadn't opened yet? No communication as to reason for this delay."
Pros: "My own boarding was went ok"
Cons: "What was the most annoying part of the whole experience was the fact that they were other passangers on there school trip. Yes they are just still kids, but from the very start of them boarding, thats when everything just went downhill. The kids was just screaming, shouting, and sprinting into there sits. Even after being told to quite and calm down, all them were still screaming and shouting at the top of there vioces throughtout and non-stop for the whole flight (even after landing and getting into the bus). The worst fact of all is that, there was just far too many of them for everyone to handle (by the flight crew, and the trachers). It was also the first thing in the morning so it’s not like everyone would most likely be well rested already."
Pros: "Decent price, on time."
Pros: "Boarding process was at least organised"
Cons: "Staff rude; delay; mess in the cabin during delay; staff not able to keep people quiet plus flight attendants were mixing with people creating more confusion: we paid a ticket for a flight not to be in a pub for 2 hours (the time we spent in the aircraft before taking off)"
Pros: "Nice peeps"
Cons: "Obnoxious passenger on board"
Pros: "Ship flight"
Cons: "Flight was delay, and I don't see crew doing the best to make the people confortable. Or happy to flight"
Pros: "Nothing"
Pros: "Ryanair is a budget airline, so the flights are cheap and the service is ok."
Cons: "Not enough room for carry on luggage!"
Cons: "Poor comfort Poor customer service and high fares Hike price on website if you search same seat second time though plane had 25% empty seats"
Pros: "all airline staff caring and helpful"
Cons: "N/A"
Pros: "Late incoming aircraft. Delayed boarding as we were told that there was a wait for an assistant to facilitate the boarding of a passenger using a wheelchair."
Pros: "very friendly cabin crew..... went above and beyond when i needed some assistance highly recommend and will definitely be flying Ryan air again"
Pros: "The crew were quick and efficient"
Cons: "The flight was delayed and we had to stand outside on the tarmac in the freezing cold for about twenty minutes before we were allowed to board."
Pros: "Cheap"
Cons: "Seats don't recline and a bit cramped."
Pros: "Every thing"
Cons: "Very good very grateful"
Pros: "Only good thing the middle seat was empty"
Cons: "Small and cramped, tired and old. At least it was a quick flight."
Pros: "Great price to Pisa. I was asleep the entire flight so I didn't suffer too much from the seating"
Cons: "Lack of seating in boarding area"
Cons: "delayed by an hour which we only found out about when we went to the gate."
Pros: "Captain made a safe soft landing, very timely"
Cons: "Difficult to hear the flight attendant , message unclear, too loud and fast Boarding queues not well planned"
Pros: "The boarding went really fast and it was nice and smooth flight"
Cons: "The crew. They are always very rude in Ryanair."
Pros: "Price"
Cons: "Not very comfortable seats"
Pros: "Fast boarding. I exchanged place with a stranger with no problem ."
Cons: "There's not a lot of space for your legs but that's an airplane problem and not really ryanair only. They took off the little basket space from the seat in front of you so you have nowhere to put away your stuff which is very annoying. You have ton pay for everything on board, absolutely nothing is free and it's ridiculously expensive."
Pros: "Really kind and helpful staff"
Cons: "The boarding process is rough although stansted airport In general is pretty terrible."
Pros: "I really appreciated receiving one on one attention to check in on my health status as well as some sparkling water to settle my stomach, and having a bag for nausea. They were incredibly adept at dealing with a potentially sick passenger, and got me a wheelchair to depart the plane."
Pros: "The one flight attendant was nice and apologized for the behavior of others."
Cons: "The check in crew forced me to check a bag that I was able to put under my seat on a previous Ryan air flight two days before this trip. They would not even let me talk to cabin crew to see if there was room. I eventually took out all my valuable belongings and brought them with me onto the plane. After having a very rude interaction with two different people. One even said "don't tell me how to do my job." Then when I got on the plane there was plenty of room for my backpack. The floor was incredibly dirty with chips on all over the ground. We then sat on the tarmac for half an hour. I could not believe how rude the check in crew was, they would not even listen to me explain that I had put the exact same backpack under my seat two days ago. Completely absurd."
Pros: "The plane landed safely, but a bit rough."
Cons: "Paid €80 for 2 bags, then the agent told me that I could have saved over 50% if I had prepaid. It would have been nice to know that. The seats were incredibly cramped, even though I am not tall. The plane sat on the runway for about 40 minutes."
Pros: "Nothing"
Cons: "The whole experience. Everyone we interacted with was just not nice or appreciative."
Pros: "Everything, price, knowledge, clean planes, great customer service"
Pros: "Mostly the price. I hated the way we boarded, it was freezing cold and we had to walk outside to get a smoky bus."
Cons: "I checked in online or so I thought and when I got to the airport they charged us 45pounds a piece nearly $200 simply to check-in. I qualify as an experience flier (likely 1600-1700 flights) over my career. While $200 doesn't ruin our vacation it was clearly theft. Services theft."
Airlines flying to Lisbon have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights to Lisbon
Mandatory masks
Masks required on board, masks provided on flights to Lisbon
Social distancing seating
Middle seats unavailable to book on flights to Lisbon
Pre-flight testing
Testing for antibodies, testing for symptoms for flights to Lisbon
Flexible cancellations
Waiving of change fees. Search flexible flights to Lisbon