The room was freezing cold
Walking distance to multiple touristic locations.
I set the heat to the maximum possible the first night. The temperature was always below 7/8 degrees despite setting the heat to 5. I woke up in the middle of the night to put on my coat and slept with it. The next day I mentioned it to the person in the counter. He said he would send someone to check the heat and send an extra heat and/or blanket. I arrived later in the night. The temperature continued to be extremely low, there was no extra heat or additional blanket. Once again I had to sleep wearing my coat. I asked the person at the counter (the same of the day before) and he asked me why I didn't tell people from the staff. That was actually what I had requested from him the night before! Terrible service.
I didn't like the idea of being in a room with strangers it's not safe at all. as a matter of fact I did spend a night there. I'm just wondering if I can get a refund
A stay at Hatters Hostel Liverpool places you in the heart of Liverpool, within a 15-minute walk of University of Liverpool and Liverpool ONE. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Liverpool? This hostel has facilities measuring 1 square feet (0 square meters), including conference space. Self parking (subject to charges) is available onsite.
Based on 4,533 reviews
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