Lockerbie Hotels

Warm, friendly welcome. Countryside location but near motorway, convenient after a long journey.

It is a very friendly hotel and there are some beautiful state rooms. Food was excellent. Rooms were comfortable. It was warm inside and enjoyed the log fire in the bar.

It seemed to be managed by just a couple not much staff about. My room was hardly cleaned and my bed never made. It is unfortunate that this lovely building is situated between a railway line and motorway. Noise factor was high. No double glazing and windows in poor state of decor on the outside. Hotel needs some modernization.

food

room very cold on arrival

The staff were very helpful

The heating in the bedroom was ineffective and after asking for an improvement nothing seemed to happen

the quietness of the surroundings, and the fact that the rooms were immaculate. The staff were very polite and helpful.

none

Breakfast was cooked freshly and the produce was good

The floorboards creaked extensively in the bedroom - felt sorry for anyone below as we had 2 children with us. Porridge was tepid and room was basic no freeview on TV and small bed. The Hotel was not busy and at breakfast we were only people in dining room but plates were not cleared from our table so it became very cluttered.

We liked the personal touch associated with this stay. As close to a B&B as you can get. Would certainly have stayed longer, had time permitted. Nothing was spared for the breakfast, served by Mr. Spence. Hope to return one day. Thanks to all at the Hotel. Adrian/John Jardine

Family atmosphere and warm welcome

Nothing

Room freezing cold, had to sleep fully clothed. No hot water, luke warm at best and hit and miss as to wether or not you even got this.No flexibility on breakfast times, strictly 8-9am, no use to people on business at all.

Limited menu, no on-site parking, no choice offered at breakfast

Room and proximity to motorway

Breakfast in services using voucher sold from hotel.. Breakfast very expensive and we were charged twice for cooked breakfast when only had one.. Also it was not clear what the kids eat free meant and conseqiently we had to pay a considerable extra amount for a childs breakfast. . because of the above we we charged a further 13£ on top of the breakfast voucher cost.. We have been making this stop for many years now and has been good value until this year.

Very friendly receptionist and free WiFi.

Poor quality breakfast and although WiFi was free it was unreliable.

We were made to feel very welcome and drawn into the local community immediately.

Newly refurbished room

Renovation work ongoing

Small is beautiful. Courteous and efficient service with attentive staff. Very good location for me.

Staff were very friendly and accommodating and full menu with good choice and nightly changing specials.

Restaurant service was slow - serving bar customers seemed to take priority.