Overview

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Britannia International Hotel Canary Wharf

Marsh Wall, London, E14 9SJ, United Kingdom
+44 871 222 0042

£57+

Overall guest ratings

6.9/10 Good
Based on 10,502 reviews

Review highlights

  • 8.7
  • 6.4
  • 5.0
  • 4.6

Nearby

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    About

    Located on the waterfront in London's Docklands business district, the hotel overlooks the iconic Canary Wharf tower and Millennium Dome; it has easy access to both the O2 and ExCel Center.

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    Expedia

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    Based on 10,502 reviews
    • 8.7 "Location is great."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      7.2 "City centre within easy reach, said 72%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
    • 6.4 "Service is ok."
      5.4 "54% said the reception staff was ok."
      5.8 "Only 58% thought the service was professional."
      5.6 "Only 56% found the restaurant service to be good."
      6.3 "Only 63% were satisfied with the booking process."
      6.1 "Bar service was average, according to 61%."
    • 6.2 "Average value."
      5.3 "53% thought it was adequately priced."
      6.5 "The price was ok for 65%."
    • 5.0 "Food is average."
      4.9 "51% said, the pizza was not tasty."
      1.9 "For 81%, the dining experience was not enjoyable."
      3.0 "70% did not enjoy the desserts."
      0.6 "Unclean dining area, according to 94%."
      3.0 "70% found the side dishes unedible."
      0.7 "93% said the pork dishes didn't taste good."
      2.9 "71% did not like the vegetable dishes."
      3.5 "65% thought beef and steak dishes were not good."
    • 4.6 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.2 "58% thought it was rather dirty."
      3.2 "68% said the bathroom was dirty."
      0.6 "Unclean dining area, according to 94%."
      0.0 "100% said that wellness & sports facilities were unclean."
      0.0 "Dirty pool, said 100%."
    • 4.4 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      1.2 "88% found problems with the furniture."
      3.1 "69% had problems with the shower."
      3.2 "68% said the bathroom was dirty."
      2.0 "80% thought the tv was sub-standard."
    • 4.3 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      1.9 "81% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    • 4.3 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    Based on 5,145 reviews
    • 8.7 "Location is great."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.3 "City centre within easy reach, said 73%."
    • 6.7 "Service is ok."
      5.7 "57% said the reception staff was ok."
      6.0 "Only 60% thought the service was professional."
      6.0 "Housekeeping was ok, according to 60%."
      5.7 "Only 57% found the restaurant service to be good."
      6.3 "Only 63% were satisfied with the booking process."
      6.0 "Bar service was average, according to 60%."
    • 6.1 "Average value."
      6.5 "The price was ok for 65%."
    • 4.9 "Not very clean."
      4.9 "51% thought it was rather dirty."
      3.6 "64% said the bathroom was dirty."
      0.4 "Unclean dining area, according to 96%."
      0.0 "100% said that wellness & sports facilities were unclean."
    • 4.9 "Disappointing food."
      1.5 "For 85%, the dining experience was not enjoyable."
      3.1 "69% did not enjoy the desserts."
      0.4 "Unclean dining area, according to 96%."
      2.8 "72% found the side dishes unedible."
      0.6 "94% said the pork dishes didn't taste good."
    • 4.8 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      1.8 "82% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
    • 4.8 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      3.3 "67% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      1.5 "Air conditioning was criticized by 85%."
      1.1 "89% found problems with the furniture."
      3.3 "67% had problems with the shower."
      3.6 "64% said the bathroom was dirty."
      2.0 "80% thought the tv was sub-standard."
    • 4.6 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      2.4 "76% didn't like the architecture."
      1.1 "89% thought the facilities needed updating."
      0.8 "92% complained about the elevator."
      4.3 "57% didn't like the smoking area."
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    Overall rating

    7.1 Good
    Based on 945 reviews
    • 8.8 "Location is great."
      9.8 "Near to public transport, according to 98%."
    • 6.4 "Average value."
      5.2 "52% thought it was adequately priced."
    • 5.9 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
      5.0 "50% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
    • 5.2 "Food is average."
    • 4.9 "Not very clean."
      3.6 "64% said the bathroom was dirty."
      4.0 "60% thought it was rather dirty."
    • 4.4 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      4.2 "58% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      1.3 "Air conditioning was criticized by 87%."
      1.1 "89% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
      3.6 "64% said the bathroom was dirty."
      2.7 "73% had problems with the shower."
    • 4.4 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.2 "Breakfast is below average."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      2.7 "73% didn't like the architecture."
      1.4 "86% thought the facilities needed updating."
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    Overall rating

    5.3 OK
    Based on 630 reviews
    • 8.9 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
    • 5.9 "Average value."
    • 5.9 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.6 "Only 56% thought the service was professional."
      5.1 "51% said the reception staff was ok."
    • 5.1 "Food is average."
    • 4.5 "Not very clean."
      3.6 "64% thought it was rather dirty."
      3.0 "70% said the bathroom was dirty."
    • 4.1 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      1.4 "Air conditioning was criticized by 86%."
      1.8 "82% thought it was too noisy."
    • 4.1 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
      5.0 "50% thought it was adequately priced."
    • 4.0 "Breakfast is below average."
      2.9 "71% said the breakfast was too expensive."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
      1.9 "81% didn't like the architecture."
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    Overall rating

    6.7 Good
    Based on 3,780 reviews
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.1 "City centre within easy reach, said 71%."
    • 6.3 "Average value."
      6.0 "60% thought it was adequately priced."
      6.5 "The price was ok for 65%."
    • 5.9 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.0 "50% said the reception staff was ok."
      5.8 "Only 58% thought the service was professional."
      5.8 "58% found the room service acceptable."
    • 4.8 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.3 "Disappointing food."
      4.4 "56% said, the pizza was not tasty."
      1.5 "For 85%, the dining experience was not enjoyable."
      3.1 "69% did not enjoy the desserts."
      0.6 "94% said the pork dishes didn't taste good."
      3.1 "69% found the side dishes unedible."
      0.5 "Unclean dining area, according to 95%."
    • 3.9 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      3.3 "67% didn't like the uncomfortable beds."
      3.9 "61% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      1.2 "Air conditioning was criticized by 88%."
      1.2 "88% found problems with the furniture."
      3.1 "69% had problems with the shower."
      3.0 "70% said the bathroom was dirty."
      1.9 "81% thought the tv was sub-standard."
    • 3.7 "Not very clean."
      3.9 "61% said rooms were dirty."
      3.5 "65% thought it was rather dirty."
      3.0 "70% said the bathroom was dirty."
      0.5 "Unclean dining area, according to 95%."
    • 3.5 "Breakfast is below average."
      2.8 "72% said the breakfast was too expensive."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    data provided by TrustYou

    Recent reviews

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    torn wall paper
    hotel bit loud
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