Recent reviews
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4.8
Breakfast is just ok but staff cannot speak english there so when asking for eggs or butter they point to the toilet? Really poor!! Breakfast was a great deal of overcooked or old food!
review from KAYAK -
6.7
Location was excellant and room was very nice I booked a twin room but got a double room instead. I did mention this to the receptionist but she said that they had no more twin rooms. I didn't like the fact that, even though I booked and paid, a twin room that I booked for was given to someone else or that the hotel over book certain rooms.
review from KAYAK -
7.7
location to the westend, mani from the stone roses stayed there at the same time as us so if its good enough for a rockstar then its good enough for me tv reception was poor
review from KAYAK -
4.3
Location. We stayed in a room adapted for a disabled guest - I am a wheelchair user - whilst the size of the bathroom was commendable it had a bath and not a walk in shower. This was not what we expected and not like the last Novotel we stayed in. This hotel is not worthy of its 4* rating, the room was basic and lacked the usual creature comforts one would expect.
review from KAYAK -
7.0
Good location for Shepherds Bush Arena and shopping. Staff were friendly and helpful
review from KAYAK -
4.7
The room was clean, tidy and comfortable. The reception staff were not very friendly and the room was not good value for money.
review from KAYAK -
6.8
The comfort and good selection of restaurants.
review from KAYAK -
5.6
We enjoyed our stay and would stay there again. Handy for the tube. Quiet and airy inside.
review from KAYAK -
6.0
staff very friendly and helpfull no nothing we had a good stay
review from KAYAK -
6.8
very good breakfast, nice freindly staff
review from KAYAK -
4.8
The peacfulness of the hotel and cleanliness of room. Beds where uncomfortable and the chrages for parking for residents was unfair when you pay to stay in a hotel you should have free resident parking, i've never stayed in a hotel before that charged for parking and a £1 an hour is a ridiculous when your staying gor 24 hours or more.
review from KAYAK
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6.7
Location was excellant and room was very nice I booked a twin room but got a double room instead. I did mention this to the receptionist but she said that they had no more twin rooms. I didn't like the fact that, even though I booked and paid, a twin room that I booked for was given to someone else or that the hotel over book certain rooms.
review from KAYAK -
7.7
location to the westend, mani from the stone roses stayed there at the same time as us so if its good enough for a rockstar then its good enough for me tv reception was poor
review from KAYAK -
7.0
Good location for Shepherds Bush Arena and shopping. Staff were friendly and helpful
review from KAYAK -
6.8
The comfort and good selection of restaurants.
review from KAYAK -
6.8
very good breakfast, nice freindly staff
review from KAYAK
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4.8
Breakfast is just ok but staff cannot speak english there so when asking for eggs or butter they point to the toilet? Really poor!! Breakfast was a great deal of overcooked or old food!
review from KAYAK -
4.3
Location. We stayed in a room adapted for a disabled guest - I am a wheelchair user - whilst the size of the bathroom was commendable it had a bath and not a walk in shower. This was not what we expected and not like the last Novotel we stayed in. This hotel is not worthy of its 4* rating, the room was basic and lacked the usual creature comforts one would expect.
review from KAYAK -
4.7
The room was clean, tidy and comfortable. The reception staff were not very friendly and the room was not good value for money.
review from KAYAK -
5.6
We enjoyed our stay and would stay there again. Handy for the tube. Quiet and airy inside.
review from KAYAK -
6.0
staff very friendly and helpfull no nothing we had a good stay
review from KAYAK -
4.8
The peacfulness of the hotel and cleanliness of room. Beds where uncomfortable and the chrages for parking for residents was unfair when you pay to stay in a hotel you should have free resident parking, i've never stayed in a hotel before that charged for parking and a £1 an hour is a ridiculous when your staying gor 24 hours or more.
review from KAYAK
