Westpoint Hotel, London Hotels from £69

Guest reviews

All reviews
Couples
Families
Business
Solo

Overall rating

Based on 5,249 reviews

Location

9.8 "Terrific location."

10.0 "Near to public transport, according to 100%."

10.0 "100% thought it was easy to get to the train station."

9.7 "97% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."

9.8 "98% liked the proximity to shopping."

8.7 "Easily accessible by car, said 87%."

8.4 "Great parking, according to 84%."

8.5 "City centre within easy reach, said 85%."

10.0 "Good access to the airport, said 100%."
Service

8.2 "Great service."

8.7 "87% found the staff to be very friendly."

7.8 "78% said the reception staff was great."

7.1 "71% said the booking process went smoothly."

8.0 "80% said the concierge service was amazing."
Value for money

6.8 "Average value."

6.2 "62% thought it was adequately priced."

6.0 "Breakfast prices were ok, according to 60%."
Cleanliness

5.4 "Average cleanliness."

5.2 "Only 52% said rooms were clean enough."

6.2 "62% thought the cleanliness of the hotel was average."
Breakfast

4.9 "Breakfast is below average."
Vibe

3.6 "Vibe wasn't good."

1.8 "82% criticized the unstylish hotel."

4.3 "For 57%, the lobby entrance was sub-standard."

4.6 "54% didn't like the unstylish hotel."
WiFi

3.0 "Disappointing internet connection."

2.1 "79% said the wifi quality was bad."
Room

2.7 "Awful rooms."

0.5 "95% said rooms were small."

1.9 "81% complained about the bathroom."

4.3 "57% didn't like the uncomfortable beds."

0.2 "98% criticized the small bathroom."

1.1 "89% thought they were poorly maintained."

3.0 "70% had problems with the shower."

1.9 "81% found problems with the furniture."

3.4 "Air conditioning was criticized by 66%."

2.4 "For 76%, the rooms looked old."

4.8 "52% said the bathroom was dirty."

0.6 "94% thought the tv was sub-standard."

3.6 "64% were unhappy with the view."

0.8 "92% were unsatisfied with the kitchenette."

3.9 "61% were disappointed with the minibar."
Amenities

2.1 "Terrible amenities."

2.1 "79% thought the building wasn't nice."

1.4 "86% complained about the elevator."

4.3 "For 57%, the lobby entrance was sub-standard."

0.4 "96% thought the facilities needed updating."

2.8 "72% didn't like the architecture."

4.2 "58% found the grounds unpleasant."

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Overall rating

Based on 2,362 reviews

Location

9.7 "Terrific location."

9.9 "Near to public transport, according to 99%."

9.9 "99% thought it was easy to get to the train station."

9.6 "96% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."

9.9 "99% liked the proximity to shopping."

8.8 "Easily accessible by car, said 88%."

8.1 "Great parking, according to 81%."

8.5 "City centre within easy reach, said 85%."
Service

8.3 "Great service."

8.9 "89% found the staff to be very friendly."

7.7 "77% said the reception staff was great."
Value for money

6.1 "Average value."

6.0 "60% thought it was adequately priced."

5.7 "Breakfast prices were ok, according to 57%."
Cleanliness

5.2 "Average cleanliness."

5.0 "Only 50% said rooms were clean enough."

6.1 "61% thought the cleanliness of the hotel was average."
Breakfast

5.0 "Breakfast is mediocre."

5.7 "Breakfast prices were ok, according to 57%."
Vibe

3.5 "Vibe wasn't good."

2.1 "79% criticized the unstylish hotel."

4.4 "For 56%, the lobby entrance was sub-standard."

4.6 "54% didn't like the unstylish hotel."
WiFi

3.0 "Disappointing internet connection."

1.9 "81% said the wifi quality was bad."
Room

2.6 "Awful rooms."

0.5 "95% said rooms were small."

2.1 "79% complained about the bathroom."

3.7 "63% didn't like the uncomfortable beds."

0.3 "97% criticized the small bathroom."

1.1 "89% thought they were poorly maintained."

3.3 "67% had problems with the shower."

2.7 "For 73%, the rooms looked old."

4.7 "53% said the bathroom was dirty."

2.1 "79% found problems with the furniture."

3.2 "Air conditioning was criticized by 68%."

0.6 "94% thought the tv was sub-standard."

3.4 "66% were unhappy with the view."
Amenities

2.2 "Terrible amenities."

2.1 "79% thought the building wasn't nice."

1.2 "88% complained about the elevator."

4.4 "For 56%, the lobby entrance was sub-standard."

3.8 "62% found the grounds unpleasant."

2.7 "73% didn't like the architecture."

0.3 "97% thought the facilities needed updating."
Comfort

1.7 "Quite uncomfortable."

0.5 "95% said rooms were small."

3.7 "63% didn't like the uncomfortable beds."

0.3 "97% criticized the small bathroom."

4.5 "55% thought it was too noisy."

3.2 "Air conditioning was criticized by 68%."

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Overall rating

Based on 1,732 reviews

Location

9.8 "Terrific location."

10.0 "Near to public transport, according to 100%."

10.0 "100% thought it was easy to get to the train station."

9.7 "97% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."

9.8 "98% liked the proximity to shopping."

8.6 "Easily accessible by car, said 86%."

8.8 "City centre within easy reach, said 88%."

8.4 "Great parking, according to 84%."
Service

8.2 "Great service."

9.0 "90% found the staff to be very friendly."

8.2 "82% said the reception staff was great."
Value for money

6.5 "Average value."

6.1 "61% thought it was adequately priced."

6.0 "Breakfast prices were ok, according to 60%."
Breakfast

4.4 "Breakfast is below average."
Vibe

3.6 "Vibe wasn't good."

1.7 "83% criticized the unstylish hotel."

4.2 "For 58%, the lobby entrance was sub-standard."

4.7 "53% didn't like the unstylish hotel."

4.9 "51% criticized the plain hotel."
WiFi

3.0 "Disappointing internet connection."

2.2 "78% said the wifi quality was bad."
Room

2.5 "Awful rooms."

0.7 "93% said rooms were small."

1.6 "84% complained about the bathroom."

4.3 "57% didn't like the uncomfortable beds."

0.2 "98% criticized the small bathroom."

1.3 "87% thought they were poorly maintained."

2.6 "74% had problems with the shower."

1.7 "83% found problems with the furniture."

3.4 "Air conditioning was criticized by 66%."

4.6 "54% said the bathroom was dirty."

2.3 "For 77%, the rooms looked old."

0.6 "94% thought the tv was sub-standard."
Amenities

2.4 "Terrible amenities."

2.4 "76% thought the building wasn't nice."

1.5 "85% complained about the elevator."

4.2 "For 58%, the lobby entrance was sub-standard."

0.3 "97% thought the facilities needed updating."

View all review categories

Overall rating

Based on 1,154 reviews

Location

9.9 "Terrific location."

10.0 "100% thought it was easy to get to the train station."

10.0 "Near to public transport, according to 100%."

9.6 "96% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."

9.9 "99% liked the proximity to shopping."
Service

7.8 "Good service."

8.4 "84% found the staff to be very friendly."

7.8 "78% said the reception staff was great."
Breakfast

5.7 "Breakfast is mediocre."

6.5 "Breakfast prices were ok, according to 65%."
Vibe

3.9 "Vibe wasn't good."

2.2 "78% criticized the unstylish hotel."

4.7 "53% didn't like the unstylish hotel."

4.5 "For 55%, the lobby entrance was sub-standard."
WiFi

3.3 "Internet is poor."

2.2 "78% said the wifi quality was bad."
Room

3.1 "Awful rooms."

0.5 "95% said rooms were small."

2.1 "79% complained about the bathroom."

0.1 "99% criticized the small bathroom."

4.2 "58% didn't like the uncomfortable beds."

1.1 "89% thought they were poorly maintained."

2.9 "71% had problems with the shower."

3.5 "Air conditioning was criticized by 65%."

2.0 "80% found problems with the furniture."

2.6 "For 74%, the rooms looked old."

0.7 "93% thought the tv was sub-standard."

4.0 "60% were unhappy with the view."
Amenities

2.2 "Terrible amenities."

2.2 "78% thought the building wasn't nice."

1.5 "85% complained about the elevator."

4.5 "For 55%, the lobby entrance was sub-standard."

3.3 "67% didn't like the architecture."

0.6 "94% thought the facilities needed updating."
Comfort

1.7 "Quite uncomfortable."

0.5 "95% said rooms were small."

0.1 "99% criticized the small bathroom."

4.2 "58% didn't like the uncomfortable beds."

4.0 "60% thought it was too noisy."

3.5 "Air conditioning was criticized by 65%."