Millennium Biltmore Los Angeles

Reviews

Pros

"The hotel is very beautiful!" (in 119 reviews)

"Staff very friendly and helpful" (in 87 reviews)

"Great location and information help" (in 50 reviews)

Cons

"No designated smoking area." (in 9 reviews)

"The room is really dirty." (in 30 reviews)

"Staff- poor service, rude and mostly unhelpful." (in 17 reviews)

Show reviews that mention

+

downtown la

historic hotel

club lounge

room service

valet parking

public spaces

beautiful architecture

old world charm

nice lobby

building and the history

friendly staff

staff was very helpful

great location

room was small

beautiful but our room

designated smoking area

bed was very comfortable

Good

Oct 2018

8.0

An overall fantastic hotel

The staff were very friendly, the dining was outstanding, and the hotel itself was gorgeous.

Nothing about the hotel, just L.A. itself.
Excellent

Aug 2018

9.7

Nice room , but with no view. Lovely hotel.

Air conditioner was very cold.
Excellent

Dec 2017

10.0

Beautiful, historic, cozy, quiet and convenient

The Millennium Builtmore had been on my bucket list for years and it did not disappoint. It’s a beautiful, historic hotel similar to those one might find in San Francisco. It’s not like a cookie cutter Marriott or other chain type, it has character all it’s own. I’ll be back!
Excellent

Oct 2017

10.0

I loved the history of the hotel

I wish the hotel had another place to eat
Excellent

Oct 2017

9.7

Classy and classic

not applicable
Excellent

Oct 2016

9.7

Great stay overall!

Historical, well maintained, beautiful hotel!

Slightly small rooms, fridge would be good in the room.
Excellent

Sep 2016

10.0

Amazing

While in los Angeles for the day me and my girlfriend decided to stay the night. Found this place in kayak and it was a great deal so we stayed. Best decision of my trip!

Didn't like that parking was so expensive but you take the good with the bad,
Okay

Aug 2016

5.7

Couple surprise charges

The lobby was beautiful.

The room I stayed in was old. Had a cob web in the corner. Charged $45 for valet parking without notifying me explicitly. Charged 10 a day for wifi access.
Excellent

Jul 2016

8.2

The room was very comfortable and in general very nice. The staff was extremely kind. The cleaning staff would always smile and say good morning, and the receptionist was very accommodating. I had many issues actually getting a room upfront, but the receptionist was thankfully very patient and helpful.

It's a nice hotel, but it feels like it hasn't received a renovation within the past two decades. Mostly in the bathroom, the faucet and shower are very old style, and an upgrade would be nice.
Mediocre

Jul 2016

4.0

The lobby what's nice as a matter of fact that was the best part of the hotel

The rooms were too small and my windows were very dirty had to keep the shutters closed
Excellent

Jul 2016

8.2

THIS HOTEL IS BEAUTIFUL, THE STAFF WAS GREAT, GOOD LOCATION, FOR DOWNTOWN BUSINESS.

THE BATHROOM WAS OLD, AND SMALL, NO COUNTER SPACE FOR TOILETRIES, IT ALSO HAD NOT BEEN CLEANED VERY WELL, I'M BLONDE, AND AS SOON AS I WALKED INTO THE BATHROOM, THERE WAS A LONG BLACK HAIR IN THE SINK. STAFF DID COME RIGHT AWAY TO CLEAN. YOU COULD NOT WORK THE REMOTE CONTROL FOR THE TV FROM THE BED, BATTERIES MAY HAVE BEEN LOW, I DON'T KNOW. ICE MACHINE, WAS ON THE OTHER SIDE OF THE HOTEL, AND DOWN ONE FLIGHT OF STAIRS.
Excellent

Jun 2016

9.1

Beautiful setiing

The staff responded swiftly and courteously to complaints. Grand setting in a historic building.

Old style facilities, very sound sensitive, but in the progress of remodelling.

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