Overview

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Hotel Monopol

Pilatusstraße 1, 6002 Lucerne, Luzern, Switzerland
+41 41 226 43 43

£103+

Overall guest ratings

8.2/10 Excellent
Based on 1,318 reviews

Review highlights

  • 9.2
  • 8.6
  • 6.1
  • 6.0

Good to know

  • Spacious rooms
  • Train station is close

Nearby

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    About

    Hotel **** MONOPOL Lucerne at best location, directly at the train station Lucerne and the KKL Culture and Convention Centre (no taxi needed), in the middle of the center, by the lake, the famous Chapel Bridge, the tourist sites, the old town and only 3 minutes from the fair Allmend Lucerne. 73 greatness rooms with bath/shower, toilet, hairdryer, telephone, minibar, safe, free W-LAN, Sat-TV and radio. On the rooftop of the Hotel MONOPOL is the elegant lounge bar SUITE, with the most beautiful 360 degree panorama view around of the whole city of Lucerne, the lake, the mountains Pilatus, Rigi and Titlis. The unique, charming, historic 4-star Hotel is the architecturally most fascinating Hotel in Lucerne. The baroque façade with rococo elements, stocked with the Savonnière stone in 1899 and the columns, the capitals of glided iron, the balcony railing and the beautiful copper dome, give to the hotel a inestimable majestic splendour and looks like a Parisian or Viennese palace.

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    Hotel Monopol

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Complimentary breakfast
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Storage available
    • Internet
    • Parking
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 1,318 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 6.1 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 6.1 "Food is average."
    • 6.0 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.4 "Beds were acceptable for 54%."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      3.7 "For 63%, the lobby entrance was sub-standard."
      0.4 "96% thought the facilities needed updating."
      2.5 "75% complained about the elevator."
      4.0 "60% didn't like the architecture."
    • 4.2 "Value below average."
      2.5 "75% said the breakfast was too expensive."
    • 3.9 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
      3.7 "For 63%, the lobby entrance was sub-standard."
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    Overall rating

    8.4 Excellent
    Based on 698 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.4 "Good breakfast."
    • 6.9 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 6.8 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 6.7 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      6.6 "Only 66% said rooms were clean enough."
      5.2 "Beds were acceptable for 52%."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 6.2 "Food is average."
    • 5.0 "Average amenities."
    • 4.5 "Value below average."
    • 4.2 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
      4.5 "Unfriendly atmosphere, according to 55%."
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    Overall rating

    8.0 Good
    Based on 303 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 6.6 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.7 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.7 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.3 "Only 63% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 3.9 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.6 "Value below average."
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    Overall rating

    7.4 Good
    Based on 39 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
    • 6.2 "Rooms are ok."
    • 6.1 "Average comfort."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.1 "Vibe wasn't good."

    Overall rating

    8.0 Good
    Based on 276 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.1 "Food is average."
    • 5.7 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 5.6 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.1 "Beds were acceptable for 51%."
    • 5.1 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.2 "Vibe wasn't good."
      4.4 "Unfriendly atmosphere, according to 56%."
      2.3 "77% criticized the unstylish hotel."
    • 4.2 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Train station is close"
    data provided by TrustYou

    Recent reviews

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    train station
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    central location
    key attractions
    hotel is very centrally
    hotel for business
    old town
    easy access to train
    despite the central location
    location directly
    seminar held
    opposite from train
    close proximity to the train
    railway bus
    noisy sounds
    middle of renovating
    beautiful rooftop
    conveniently located near

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