Hotel Victoria au Lac, Lugano Hotels from £70

Guest reviews

Based on 1,253 reviews

Location

8.6 "Location is great."

9.3 "City centre within easy reach, said 93%."
Service

6.9 "Service is ok."

5.0 "50% said the reception staff was ok."

5.0 "Housekeeping was ok, according to 50%."
Food

6.2 "Food is average."

5.0 "Side dishes were satisfying, according to only 50%."
Room

5.9 "Rooms are ok."

6.0 "Beds were acceptable for 60%."

5.1 "Only 51% said rooms were clean enough."

6.1 "Only 61% found the balcony ok."
Breakfast

4.7 "Breakfast is below average."
Comfort

4.4 "Not very comfortable."

4.3 "57% said rooms were small."

1.8 "82% thought it was too noisy."

1.1 "Air conditioning was criticized by 89%."
Cleanliness

4.2 "Not very clean."

3.3 "67% thought it was rather dirty."

1.7 "Unclean dining area, according to 83%."
Amenities

3.9 "Bad amenities."

3.9 "61% thought the building wasn't nice."

0.7 "93% thought the facilities needed updating."

1.1 "89% didn't like the architecture."
WiFi

3.8 "Internet is poor."

2.7 "73% said the wifi quality was bad."

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Based on 789 reviews

Location

8.3 "Location is great."

9.3 "City centre within easy reach, said 93%."
Service

6.6 "Service is ok."
Food

5.9 "Food is average."

5.2 "Side dishes were satisfying, according to only 52%."
Room

5.8 "Rooms are ok."

5.7 "Beds were acceptable for 57%."

5.3 "Only 53% said rooms were clean enough."

6.0 "Only 60% found the balcony ok."
Breakfast

4.6 "Breakfast is below average."
Cleanliness

4.4 "Not very clean."

3.5 "65% thought it was rather dirty."
Comfort

4.3 "Not very comfortable."

1.9 "81% thought it was too noisy."

4.6 "54% said rooms were small."

0.9 "Air conditioning was criticized by 91%."
Amenities

4.1 "Bad amenities."

4.1 "59% thought the building wasn't nice."
Vibe

2.6 "Horrible vibe."

1.0 "90% criticized the unstylish hotel."

4.5 "Unfriendly atmosphere, according to 55%."

4.1 "59% didn't like the unstylish hotel."

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Based on 213 reviews

Location

8.5 "Location is great."
Service

6.9 "Service is ok."
Food

6.1 "Food is average."
Room

5.3 "Rooms are ok."

5.4 "Beds were acceptable for 54%."

5.4 "Only 54% said rooms were clean enough."

5.8 "Only 58% found the balcony ok."
Value for money

4.6 "Value below average."
Cleanliness

4.2 "Not very clean."
Breakfast

4.1 "Breakfast is below average."
Comfort

4.0 "Not very comfortable."

4.1 "59% said rooms were small."

1.3 "Air conditioning was criticized by 87%."
Amenities

3.7 "Bad amenities."

3.8 "62% thought the building wasn't nice."

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Based on 250 reviews

Location

8.5 "Location is great."
Service

7.2 "Good service."

8.3 "83% found the staff to be very friendly."
Food

6.0 "Food is average."
Room

5.5 "Rooms are ok."

6.0 "Beds were acceptable for 60%."

5.1 "Only 51% said rooms were clean enough."
Breakfast

4.7 "Breakfast is below average."
Comfort

4.5 "Not very comfortable."

4.4 "56% said rooms were small."

2.0 "80% thought it was too noisy."
Cleanliness

4.5 "Not very clean."
Amenities

3.9 "Bad amenities."

4.0 "60% thought the building wasn't nice."
Vibe

2.3 "Horrible vibe."

0.9 "91% criticized the unstylish hotel."

4.2 "Unfriendly atmosphere, according to 58%."