Overview

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Hotel Puerta de Toledo

Glorieta Puerta de Toledo 4, 28005 Madrid, Madrid, Spain
+34 914 747 100

£45+

Overall guest ratings

8.5/10 Excellent
Based on 1,656 reviews

Review highlights

  • 8.9
  • 8.8
  • 8.1
  • 3.7

Good to know

  • Comfortable beds
  • Clean rooms
  • Near city centre
  • Close to public transport

Nearby

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    About

    Putting you in a great location within a 15-minute walk of El Rastro and Vicente Calderon Stadium, Hotel Puerta de Toledo offers an airport shuttle (available on request) for EUR 30 per person roundtrip. You can unwind with a drink at the bar/lounge, and the coffee shop/café is the perfect spot to grab a bite to eat. Select Comfort beds, LCD TVs, and room service are offered in all rooms.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Laundry service
    • Cable or satellite TV
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 1,656 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.4 "City centre within easy reach, said 94%."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to shopping."
    • 8.1 "Breakfast is good."
    • 7.1 "Good amenities."
      7.3 "73% thought the building was wonderful."
      8.3 "83% thought the architecture was beautiful."
      7.5 "75% enjoyed the lobby entrance."
    • 6.6 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.7 "Cleanliness of the bathroom was average, said 67%."
      6.8 "68% thought the minibar was ok."
    • 3.7 "Bar is not good."
    • 3.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 844 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.4 "City centre within easy reach, said 94%."
      9.0 "90% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.7 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.7 "97% thought it was clean."
      7.0 "70% said the bathroom was clean."
    • 8.1 "Breakfast is good."
    • 7.0 "Nice rooms."
      6.6 "Only 66% said rooms were big enough."
    • 6.9 "Average amenities."
    • 6.8 "Average value."
    • 3.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 182 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 8.1 "Breakfast is good."
    • 6.7 "Average value."
    • 6.4 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
    • 6.0 "Average comfort."
      5.9 "Only 59% said rooms were big enough."

    Overall rating

    8.4 Excellent
    Based on 629 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.4 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.3 "City centre within easy reach, said 93%."
    • 8.0 "Breakfast is good."
    • 6.2 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
    • 5.0 "Vibe was decent."
    • 3.4 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Near city centre"
    "Close to public transport"
    data provided by TrustYou

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