Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Back to all Madrid hotels

Petit Palace Alcalá
Top Family Hotel

Vírgen de Los Peligros 2 (Esquina Alcala 23), 28013 Madrid, Madrid, Spain
+34 915 321 901

£88+

Petit Palace Alcalá

Overall guest ratings

8.4/10 Excellent
Based on 3,318 reviews

Review highlights

  • 9.7
  • 9.2
  • 5.6
  • 5.5

Good to know

  • Great reception
  • Friendly service

Nearby

    show all

    About

    The Petit Palace Alcalá Madrid Hotel is a hotel in the centre of Madrid. It is located in Madrid's first skyscraper, the famous building La Unión y el Fénix, situated only steps away from the Puerta del Sol.

    Modern and comfortable, the Petit Palace Alcalá Madrid is ideal for romantic getaways or for a trip with friends: free wifi, laptop in the room, daily newspapers, buffet breakfast...

    Less show all
    Petit Palace Alcalá

    Amenities

    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    Less show all
    Reviews

    Guest reviews

    • All reviews
    • Couples
    • Families
    • Business
    • Solo
    All reviews

    Overall rating

    8.4 Excellent
    Based on 3,341 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.9 "Breakfast is good."
    • 8.3 "Very nice wellness & sports facilities."
      8.0 "top-notch fitness area, thought 80%."
    • 7.0 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 5.6 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      6.7 "Only 67% thought the shower was ok."
      5.6 "For only 56%, the tv was ok."
    • 5.5 "Internet is average."
    • 5.2 "Average comfort."
      5.1 "For only 51%, the noise level was all right."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      3.1 "For 69%, the lobby entrance was sub-standard."
      2.4 "76% thought the facilities needed updating."
    • 3.6 "Bar is not good."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 1,637 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.9 "Breakfast is good."
    • 6.6 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 5.0 "Vibe was decent."
    • 5.0 "Internet is average."
      4.4 "56% said the wifi quality was bad."
    • 4.8 "Rooms are not good."
      3.2 "68% said rooms were small."
      2.1 "79% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
      2.9 "Air conditioning was criticized by 71%."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      3.2 "For 68%, the lobby entrance was sub-standard."
      0.8 "92% complained about the elevator."
    • 4.3 "Not very comfortable."
      3.2 "68% said rooms were small."
      5.0 "For only 50%, the noise level was all right."
      2.9 "Air conditioning was criticized by 71%."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 1,269 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.4 "Breakfast is good."
    • 6.7 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 5.5 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      6.9 "Only 69% said rooms were clean enough."
      6.5 "Only 65% thought the shower was ok."
    • 5.3 "Internet is average."
    • 5.1 "Average comfort."
    • 4.6 "Vibe wasn't good."
      4.6 "54% criticized the unstylish hotel."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      2.5 "For 75%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 33 reviews
    • 9.7 "Terrific location."
    • 9.4 "World class service."

    Overall rating

    7.9 Good
    Based on 400 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.8 "Breakfast is good."
    • 7.1 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 5.3 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.4 "Only 54% said the rooms were modern."
      5.5 "For only 55%, the tv was ok."
    • 4.8 "Not very comfortable."
      3.9 "61% said rooms were small."
    • 4.6 "Vibe wasn't good."
      4.3 "57% criticized the unstylish hotel."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    All reviews
    • All reviews
    • Positive
    • Neutral
    • Negative
    Find reviews that mention:
    More
    Map

    Map

    › ›