Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Petit Palace Puerta del Sol
Best Terrace

Arenal 4, 28013 Madrid, Madrid, Spain
+34 915 210 542

£66+

Overall guest ratings

8.4/10 Excellent
Based on 3,753 reviews

Review highlights

  • 9.3
  • 9.2
  • 7.3
  • 5.5

Good to know

  • Clean rooms
  • Friendly service

Nearby

    show all

    About

    The Hotel Petit Palace Puerta del Sol is a hotel in the Puerta del Sol of Madrid, with an ancient XIX century façade, perfectly combining innovation and tradition.

    Relax in a comfortable hotel nearby the Puerta del Sol, Madrid, with a large range of services: Free Wifi, computers, press, breakfasts

    Less More
    Petit Palace Puerta del Sol

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Bicycle hire
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Meeting/Banquet facilities
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 3,753 reviews
    • 9.3 "Terrific location."
    • 9.2 "World class service."
    • 7.3 "Good breakfast."
    • 6.8 "Average value."
    • 6.3 "Internet is average."
    • 5.5 "Rooms are ok."

    Overall rating

    8.5 Excellent
    Based on 2,026 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      9.6 "96% liked the proximity to shopping."
    • 7.2 "Good breakfast."
    • 6.9 "Average value."
    • 6.3 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.3 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.8 "Only 58% said rooms were big enough."
      6.7 "Only 67% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      2.8 "72% thought it was too noisy."
      2.5 "Air conditioning was criticized by 75%."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 1,351 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 6.6 "Average value."
    • 6.4 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.3 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
    • 4.8 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      3.3 "67% had problems with the shower."
      4.0 "60% found problems with the furniture."
      2.7 "Air conditioning was criticized by 73%."
      2.9 "71% said the bathroom was dirty."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 375 reviews
    • 9.4 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 6.6 "Average value."
    • 6.0 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.3 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      6.6 "Beds were acceptable for 66%."
      6.7 "Only 67% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      3.2 "68% thought it was too noisy."
    View all review categories
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    More
    More

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close